Cybex International, Inc. Launches eCybex.com for Online Shopping and Customer Support Services for Fitness Equipment.Business Editors MEDWAY, MA--(BUSINESS WIRE)--February 3, 2000 E-Commerce Site to Service Consumer, Dealer and International Markets Cybex International, Inc. (AMEX AMEX See: American Stock Exchange : CYB CYB Canada Year Book (Historical Collection) CYB Cayman Brac Island, Cayman Islands (Airport Code) CYB Cover Your Butt CYB Carlsbad Youth Baseball (Carlsbad, California) ), the leading manufacturer of fitness equipment, today announced the launch of its new e-commerce web site providing customers worldwide, 24 hours a day online shopping as well as the ability to access a wide range of support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services including online spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used. Spare parts are also called “spares. ordering and realtime access to order status and tracking. eCybex.com provides customers the convenience of browsing, shopping and ordering personal fitness products as well as training and lifestyle education services. Consumers purchasing fitness products through eCybex.com are guaranteed the same level of local service and support as they receive today. Peter Haines, President and Chief Executive Officer, commented, &uot;Today, customers want and expect access to product, customer services and educational information from their own desktop, 24 hours a day. By harnessing the power of the Internet and the newest enterprise resource planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ) software, we are delivering this realtime information and shopping capability to our customers. Our goal is to offer our dealers, distributors and consumers not only the information they need to make an intelligent purchase decision but also the convenience of secure order entry, order tracking and payment processing.&uot; Mr. Haines continued, &uot;Customers will be able to browse and shop our entire product line of cardiovascular and strength equipment products. Our easy-to-use web site will also enable consumers to confidently purchase products knowing that the delivery, installation and service will be completed by a qualified local service provider or dealer.&uot; From a business-to-business perspective, trade customer response to the e-commerce initiative has been uniformly enthusiastic. Mark Fischer Mark Raymond Fischer (born July 29, 1974 in Cincinnati, Ohio) was an American football center in the National Football League for the Washington Redskins. He played college football for Purdue University. of Gilles Cycling and Fitness in Evansville, Indiana
Evansville (IPA: [ˈɛ.vənzˌvɪl]) is the third-largest city in the state of Indiana. , said, &uot;Everything from the initial stage of quoting products to tracking the arrival of a product or part after the sale has become easier with the enhancements made to the site. The volume of phone calls to our inside support at Cybex has been reduced and we have been given leads that quickly turn into sales. I have personally sold a PG400 to a customer who saw the product on your web site and bought the gym sight unseen after a simple follow-up e-mail!&uot; Cybex's international distributors also see eCybex.com as a major benefit. David Gooch, After Sales Service Manager of U.K's Forza Fitness Group, said, &uot;The time difference is a huge challenge for us. We are now able to save hours each day by accessing the information right out of your main system. We can provide much more accurate information to our customers because we can track orders that have shipped by drawing the information from the web site and contacting the carriers for delivery dates.&uot; Cybex International, Inc. is the first fitness equipment manufacturer to provide realtime, online access to all order information, integrating e-commerce into its business system. Logging on to eCybex.com, customers can determine the exact status of each order and each order line item. Once the product is shipped customers can track the physical movement of their order using information provided by Cybex's shipping partner's web site. eCybex.com also gives customers the ability to purchase spare parts from anywhere in the world, 24 hours a day, seven days a week. The site provides existing customers the convenience of using a credit card or using trade credit. Cybex International, Inc. is a strength and cardiovascular fitness cardiovascular fitness Fitness A benchmark of a subject's cardiovascular and respiratory 'reserve', assessed by exercise testing; improved CF ↓ risk of acute MI. See Aerobic exercise, Exercise, MET, Thallium stress test, Vigorous exercise. Cf Anaerobic exercise. equipment company which develops, manufactures and markets premium performance, professional quality, human performance products for the commercial and consumer markets. For further information about Cybex International, Inc., please visit the company's web site at www.eCybex.com. This news release may contain forward-looking statements. There are a number of risks and uncertainties that could cause actual results to differ materially from those anticipated by the statements made above. These include, but are not limited to, competitive factors, technological and product developments, market demand, and uncertainties relating to the consolidation of the merged and acquired companies' businesses. Further information on these and other factors which could affect the Company's financial results can be found in the Company's previously filed Reports on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the year ended December 31, 1998, its Form 10-Q Form 10-Q See 10-Q. for the period ending September 25, 1999, and its proxy statement Proxy Statement A document containing the information that a company is required by the SEC to provide to shareholders so they can make informed decisions about matters that will be brought up at an annual stockholder meeting. dated April 16, 1999. |
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