Cybermation Signs Largest Deal in Company History.

Business/Technology Editors

Major North American Air Carrier Purchases Hundreds of ESP Agents

to Extend ESP Workload Manager Across New Operating Environments

Cybermation Inc., a leading developer of enterprise automation solutions, recently completed the largest sale in its history, a multimillion-dollar deal to one of North America's largest air carriers. The carrier, an existing Cybermation customer since 1997, has decided to expand its use of ESP Workload Manager throughout their enterprise. They have acquired several hundred ESP Agents to extend its existing ESP Workload Manager job scheduling solution beyond the OS/390 platform to the Windows NT and Unix environments and to manage their SAP platform. In the process, the customer is eliminating its existing scheduling products on those platforms in favor of Cybermation's leading product.

The size and nature of the sale is particularly encouraging in the wake of the events of September 11th, indicating that this air carrier is committed to implementing technologies that will help the company grow and at the same time, improve the efficiency of its operations.

"Our customers clearly see the significant benefits that our automation solutions provide their organizations," stated Ray Nissan, Cybermation CEO and chief technology architect. "Our mission is to develop the very best technology and maximize return on investment for our customers. Our enterprise-wide job scheduling and software change management solutions improve reliability, eliminate errors, and reduce manual intervention, leading to reduced costs, better productivity and dramatically improved service levels. As a result, customers typically report staggering returns on their investment."

Although the company had been approached by other job scheduling vendors, they chose to further their investment with ESP Workload Manager based on the stellar past performance of the software. Cybermation's commitment to their deadlines and dedication to their needs also made a favorable impression on the company.

The decision to purchase additional ESP Agents was based on the fact that they allow a more focused point of control in job scheduling. The long-term cost savings associated with this decision was also another factor that could not be ignored.

Cybermation Professional Services also played a key role in securing the deal. This team of experienced IT professionals worked together with the customer's in-house development team to educate them on what ESP Workload Manager's capabilities. As the solution begins to be implemented, the Professional Services team will be responsible for converting the customer from its existing Windows NT and UNIX scheduling products to Cybermation's ESP Workload Manager. Cybermation doesn't consider a project complete until the new automation solution is running, systems are successfully converted and staff is trained.

Cybermation's ESP Agent technology is a key element of its focus on ROI. These lean, non-invasive, and powerful software applications act as conduits, extending Cybermation's full suite of automation solutions across a variety of enterprise operating systems and hardware platforms. Featuring sophisticated low network, disk, and CPU utilization techniques, ESP Agents provide the ability to monitor and control hundreds or thousands of individual servers across the enterprise without introducing overhead or reducing performance, thereby maximizing ROI and delivering a significant return on value.

About Cybermation

Cybermation Inc. is recognized by its many Global 2000 customers as a leading developer of automation solutions for job scheduling, workload management and software change management for heterogeneous computing environments. The company is headquartered in Toronto, Canada, with offices throughout the United States, Europe and Australia. Cybermation's customers include Allstate Insurance, CN Rail, Delta Air Lines, Gap Inc., Honda, McDonalds, Nike, The Bay, UPS, and Verizon in North America and T-Mobile UK, Sony, VHV and Janssen Pharmaceutica in Europe.

Cybermation's products include ESP Workload Manager(R) and ESP Espresso(R), enterprise-wide job scheduling and workload management for OS/390(R), UNIX(R), Windows NT(R) and OS/400(R) operating systems and for SAP R/3, Oracle and PeopleSoft ERP environments; ESP Workstation, a graphical user interface for enterprise scheduling from a single point of control; ESP Encore(R) for automated rerun, restart and recovery; and ESP Alchemist, enterprise software change management for software development and data-center production environments.

Cybermation and ESP Workload Manager are registered trademarks of Cybermation, Inc. ESP Espresso is a trademark of Cybermation, Inc.

Other company, product, and service names may be registered trademarks, trademarks, or service marks of others.