Cybera Expands Business Care Program with Addition of Barnett.NASHVILLE Nashville, city (1990 pop. 487,969), state capital, coextensive with Davidson co., central Tenn., on the Cumberland River, in a fertile farm area; inc. as a city 1806, merged with Davidson co. 1963. , Tenn. -- Cybera[R], a leading managed service provider of security and network solutions, today announced the addition of Jimna Barnett as the company's Director of Sales Operations. Barnett was previously with AT&T Mobility for more than five years in the Enterprise Business Sales Organization. During this time she held a senior sales position selling to Fortune 500 companies. Prior to AT&T, Barnett held positions in sales, channel sales and operations at NTT/Verio, Intel and Genuity. As Director of Sales Operations, Barnett will be responsible for managing Cybera's Business Care organization. Launched during the summer of 2008, the team was created to further strengthen Cybera's industry-leading customer service model. By providing customers with a dedicated and committed resource to manage their relationship needs Cybera's Business Care organization ensures the highest level of service over the entire lifecycle of the solution. The Business Care Organization is involved with all aspects of the customer experience including sales, orders, provisioning, support needs, billing, relationship development and service level reviews. Barnett's role will focus on managing this team and, as necessary, marshalling See data marshalling and marshal. (communications) marshalling - (US -ll- or -l-) The process of packing one or more items of data into a message buffer, prior to transmitting that message buffer over a communication channel. internal resources to address unique customer needs. "My mission as Director of Sales Operations will be to provide each and every Cybera customer with a positive experience at all times," said Barnett. "Our team will stay constantly connected to customer needs so we can quickly and effectively exceed expectations." Barnett will report to Ken Royer, Senior Vice President of Sales. "Our customers agree that our business care service and support is an investment we make beyond our quality products and services," states Royer. "Jimna comes to Cybera with a wealth of experience and knowledge. We look forward to Jimna taking that group and Cybera to the next level of support for our customers." About Cybera Cybera, Inc. is a leading provider of managed security and network services. Cybera's solutions integrate all enterprise applications including private intranet, Voice over IP, credit/debit transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. , public wi-fi hotspots, IP video, and many other applications with a single managed security and network solution that meets the strict regulatory requirements Regulatory requirements are part of the process of drug discovery and drug development. Regulatory requirements describe what is necessary for a new drug to be approved for marketing in any particular country. of Sarbanes Oxley, PCI/DSS, and HIPAA (Health Insurance Portability & Accountability Act of 1996, Public Law 104-191) Also known as the "Kennedy-Kassebaum Act," this U.S. law protects employees' health insurance coverage when they change or lose their jobs (Title I) and provides standards for patient health, . Each solution implemented by Cybera is based on advanced security and virtualized network technologies. And, is supported through regional data aggregation centers, and proprietary software systems that automate To turn a set of manual steps into an operation that goes by itself. See automation. the design, implementation, management, and support of the best in class service solution custom tailored to each customer's needs. Cybera is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. based in Nashville, TN, with venture capital backing led by Adams Street Partners, L.P., Chrysalis chrysalis (krĭs`əlĭs): see pupa. Ventures, L.P., and Claritas Capital, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control . For more information, please visit www.cybera.net or call (866) 4CYBERA. |
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