CyPost Announces New Integrated Billing and Customer Care Support System for its Network of Internet Service Providers in North America.Business Editors & High Tech Writers CyPost Corporation (OTCBB OTCBB See OTC Bulletin Board (OTCBB). :POST), is pleased to announce it has selected RODOPI software to provide complete integrated billing and customer care support system for its Network of Internet Service Providers Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. in North America. The Rodopi software will be used by CyPost's ISP's to offer customers the ability to provision service in real-time as well as provide subscribers with automated billing, service monitoring, and account reporting features through its ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. web sites. By consolidating multiple billing and customer care platforms used by the various ISP's, the new system enables CyPost customer care representatives to easily access and view a single unified record of all the services a customer subscribes to, thereby allowing representatives to assist customers more efficiently and effectively. CyPost anticipates the new platform, expected to be fully deployed by the end of the third quarter of 2002, will reduce costs by simplifying the customer billing process, streamlining back office operations, and serving as the company's principal billing and customer care solution in all its Internet service areas in the future. "CyPost is a company that I believe will continue to grow and be successful in the Internet marketplace. Rodopi's automated provisioning, billing and customer care software is ideally suited for them," said Art Ekroos, EVP EVP Executive Vice President EVP EGR (Exhaust Gas Recirculation) Valve Position Sensor EVP Electronic Voice Phenomenon EVP Europäische Volkspartei (Germany) EVP Employee Value Proposition , Rodopi Software. "Our multiple ISP (MISP MISP Master in International Studies in Philanthropy MISP Medically Indigent Services Program MISP Mobile Internet Service Provider MISP Mint in Sealed Package (collectors) MISP Managed Internet Service Provider ) option enables CyPost to efficiently manage their subsidiaries and meet market demands." "A key factor in selecting RODOPI is their understanding and experience developing comprehensive billing, provisioning, and customer care solutions for the ISP, Hosting and Telecommunications industries," said Javan Khazali, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , CyPost Corporation. "We are extremely confident our investment in upgrading our billing, provisioning, and customer care support software will permit CyPost's ISP to readily offer and support new services in the future in an efficient and timely manner, as well as compete head to head with the likes of United Online, Earthlink, Bell Sympatico, and Qwest as a cost-effective alternative for Internet services in the second and third tier markets." About Rodopi Rodopi Software is a worldwide leading solution for billing, provisioning and customer care automation software for ISP, Web Hosting, Telco and Wireless companies. Offering a robust end-to-end solution that is 100% web enabled, Rodopi is dedicated to helping Internet businesses reduce data-entry errors, expenses and customer churn, while immediately increasing customer service and profitability for an extremely fast ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). . For more information, please visit www.rodopi.com or call 877-4-RODOPI. About CyPost Corporation Founded in September 1997, CyPost Corporation www.cypost.com, via its wholly owned subsidiaries, offers a full range of consumer Internet access services and a broad selection of business services, both of which are offered nationwide throughout the United States and Canada. These services are tailored to the specific demands of both its business and residential customers and include connectivity, server co-locations, e-mail, Web hosting, high-speed Internet access and other value-added services. CyPost is also positioning its business to enter the managed security service provider market (MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. ) to provide its Network of Service Providers additional privacy and protection solutions such as managed anti-virus, firewall, VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. , intrusion detection and filtering services. Except for historical matter contained herein, the matters discussed in this press release are forward-looking statements and are made pursuant to the safe harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. These forward-looking statements reflect assumptions and involve risks and uncertainties, which may affect CyPost Corporation's business and prospects and cause actual results to differ materially from these forward looking statements. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion