CyMed Receives Strong Client Satisfaction Scores in KLAS Study on Outsourced Transcription; Firm Ties for Top Survey Business Indicator Score and Excels Against Other Large Vendors.RICHMOND, Va. -- CyMed, Inc., announced today their positive survey results in the May 2006 KLAS KLAS Keystone Library Automation System Study on Medical Transcription
CyMed, the nation's third largest medical transcription service provider received an 87% score in the business indicator category which considers whether the client would buy from their vendor again, recommend them to a friend, and consider them as their best consultant experience. The category also asked if the vendor avoided nickel nickel, metallic chemical element; symbol Ni; at. no. 28; at. wt. 58.69; m.p. about 1,453°C;; b.p. about 2,732°C;; sp. gr. 8.902 at 25°C;; valence 0, +1, +2, +3, or +4. and diming the client post sale and whether they kept all their promises. The comparative scores in this category for the other large MTSOs (those with over $30 million in annual revenue) included Spheris (69%), MedQuist (63%) and C-Bay (44%). The study also ranked vendors for performance indicators, percentage of positive comments, and overall PSF (Print Services Facility) Software from IBM that performs the printer rasterization for IBM's AFP and other page description languages. PSF products are available for IBM mainframes, AS/400 and RS/6000 series and output the IPDS format for IBM printers. (Professional Service Firm) scores - which is an industry neutral ranking. CyMed finished strongly ahead of Spheris, MedQuist and C-Bay in each of these categories and was the only one of these larger MTSOs to score "meaningfully above the KLAS PSF averages." "We are extremely proud of how we are viewed by our clients" noted Robert Lynch, CyMed's President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "We see these scores as validation of our Six Sigma Not to be confused with Sigma 6. Six Sigma is a set of practices originally developed by Motorola to systematically improve processes by eliminating defects.[1] A defect is defined as nonconformity of a product or service to its specifications. approach to issue resolution and our team focus on client satisfaction." About CyMed, Inc. CyMed provides economical outsourced medical transcription and records management services through proprietary processes based on Six Sigma quality management principles and applied industry leading technology. Health care providers rely on the company to cost-effectively convert recorded free-form medical dictation into electronically formatted patient records. Headquartered in Richmond, CyMed is a portfolio company of Hagerty Peterson & Company, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control (www.HagertyPeterson.com). For more information on CyMed, visit the company website at www.cymedinc.com, email us at info@cymedinc.com, or call us 800-456-8951. About KLAS KLAS is the Consumer Reports of performance information on Healthcare Information Technology vendors. For more information on KLAS or the 2006 Outsourced Transcription Study, visit their website at www.healthcomputing.com. "KLAS Confidential Information Noun 1. confidential information - an indication of potential opportunity; "he got a tip on the stock market"; "a good lead for a job" steer, tip, wind, hint, lead . Copyright 2006, KLAS Enterprises, LLC. All rights reserved." |
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