Customers praise Abcor's service and integrity.More than 85 per cent of Northern Abcor's business is in the primary resource sector - mining and forestry. The company's main clients include Inco Ltd., E.B. Eddy Forest Products, Falconbridge Ltd., Kidd Creek Mines, Dome Mine Dome Mine is situated in the City of Timmins, Ontario, Canada; now known as part of Porcupine Joint Venture. The original Dome Mine (Tisdale Township) was still operating as of July 2007, its life is slowly coming to an end as the ore is dwindling and quickly becoming , Abitibi-Price, Algoma Steel ''See also Algoma (Disambiguation) Algoma Steel Corporation (TSX: AGA) was founded in 1902 by Francis Clergue, an American entrepreneur who had settled in Sault Ste. Marie, Ontario. and Mallette Kraft. The remaining 10 to 15 per cent of business involves a mix of clients who include the Regional Municipality of Sudbury The Regional Municipality of Sudbury was a Regional Municipality in Ontario, Canada, which existed from 1973 to 2000. The regional municipality expanded the boundaries of the city of Sudbury and incorporated the numerous towns and villages outside of the city into six and contractors throughout Northern Ontario Northern Ontario is the part of the province of Ontario which lies north of Lake Huron (including Georgian Bay), the French River and Lake Nipissing. Northern Ontario has a land area of 802,000 km² (310,000 mi²) and constitutes 87% of the land area of Ontario, although it . Two of Northern Abcor's longest-standing clients are Inco and E.B. Eddy. Northern Abcor has been supplying industrial products and equipment to these two companies since its first days of operation. What do clients like about Northern Abcor? INTEGRITY Representatives from Inco and E.B. Eddy say they are pleased with the "integrity, high standards and excellent service" provided by George Melnychuk and his employees. "Northern Abcor's work philosophy is one we agree with," says E.B. Eddy purchasing manager A Purchasing Manager is an employee within a company, business or other organization who is responsible at some level for buying or approving the acquisition of goods and services needed by the company. Paul Zahorec. "Their standards are high, and their service is excellent." Whenever there has been a problem with a product, Zahorec says Northern Abcor has either replaced the product or the supplier to ensure that the customer is satisfied. "Sometimes Northern Abcor has gone above and beyond the call of duty," adds John Ticalo, Inco's supervisor of capital buying. "There is a lot of competition out there. However, Northern Abcor is a very reputable rep·u·ta·ble adj. Having a good reputation; honorable. rep  u·ta·bil supplier and remains as one of our major
suppliers."
Clients say they enjoy the complete service provided by Northern Abcor's staff. They believe that the company's employees, particularly its sales representatives are well-trained and provide excellent follow-up follow-up, n the process of monitoring the progress of a patient after a period of active treatment. follow-up subsequent. follow-up plan service. Meeting the customer's needs is a priority for Northern Abcor. "Our primary concern is our customer. The customer comes first, supplier second and employees third," says Ray Cantin, Northern Abcor's territory manager in Timmins. In the past, Northern Abcor's presence in Sudbury helped Inco and E.B. Eddy fulfil ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. a common objective of supporting the local business community. Supporting local businesses not only helps the corporate image of companies such as Inco and E.B.Eddy, but there is also improved equipment servicing. Even though the local market has become more competitive in recent years, Northern Abcor remains as a major distributor to both companies. |
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