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Customers Rank Intesource No. 1 in Dun & Bradstreet.


PHOENIX -- According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 D&B, in a survey of customers that have experience with an e-sourcing The electronic procurement of products. Although purchases have been computerized for decades, e-sourcing implies more automatic procedures; especially dealing with contracts and processes that continue to be reviewed and managed entirely by individuals. See TCM and supply chain management.  solutions provider, Intesource ranks No. 1 in the industry.

In every defined customer measure, nine performance categories in all, Intesource ranked higher than Ariba, Emptoris, Topco, Procuri, Agentrics and all others, and was rated highest overall - far outranking its competition. The Dun & Bradstreet performance categories included: (1) how reliably this company follows through on its commitments, (2) how closely final total costs correspond to expectations at the beginning of the transaction, (3) how well the service matched specifications and quality, (4) satisfaction with timeliness of the service, (5) satisfied with the quality of the service provided by this company, (6) how easy this company is to do business with, (7) satisfaction based on attitude, courtesy and professionalism professionalism

the upholding by individuals of the principles, laws, ethics and conventions of their profession.
 of this company's staff, (8) satisfactory customer support received from this company, and (9) how responsive this company was to information requests, issues or problems that arose. In two categories especially, the solution cost and associates' attitude and professionalism, Intesource was far superior.

"One of the best ways to determine the real value a company provides is to ask their customers," said Tom Webster For the British cartoonist, see .

Tom Ronald Webster is a retired former professional ice hockey player and coach. He was (born October 4, 1948 in Kirkland Lake, Ontario) to Claire Lukowitz (nee Webster). He is one of 8 siblings.
, President & COO (Cell Of Origin) See mobile positioning.  of Intesource. He added, "We pride ourselves on our exemplary customer support and our full-service approach. When you add this validation See validate.

validation - The stage in the software life-cycle at the end of the development process where software is evaluated to ensure that it complies with the requirements.
 to the tremendous financial benefits Intesource provides - even in this challenging economic climate, it makes for an outstanding combination every company can leverage for their benefit."

To find out more, or to talk to one of these very enthusiastic customers, please contact Intesource at 1-800-475-2149 or visit https://www.intesource.com/Rankings.aspx.

About Intesource

Intesource, Inc. is a global provider of e-sourcing solutions including aggregation and collaboration Working together on a project. See collaborative software. , spend management, contract management, information, and services. Serving many industries, we deliver superior technology backed by industry-leading best practice methodologies. Our on-demand and enterprise solutions lead to high impact results including enhanced productivity, cost reduction, and bottom-line profitability.
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Publication:Business Wire
Date:Jun 16, 2009
Words:326
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