CustomerSoft Reports Record Sales for ESP; April Sales Highest in 4-1/2 Year History of ESP.DENVER--(BUSINESS WIRE)--May 11, 1998--CustomerSoft, Inc., announced today that sales for ESP (1) (Enhanced Service Provider) An organization that adds value to basic telephone service by offering such features as call-forwarding, call-detailing and protocol conversion. - The Expert Support Program set a record in April. April's sales were the highest ever since ESP was introduced in October of 1993, and come in the first month of CustomerSoft's existence. CustomerSoft was recently formed when it acquired ESP and its installed base of customers from Teubner & Associates, Inc. "April's revenues were not a surprise to us at all, they were slightly ahead of what we had forecast for the month," says David Garcia David Garcia (b. ? - died August 28, 2007) was a broadcast journalist for ABC News. Gracia had the distinction of becoming one of the first Hispanic news correspondents for a major American television network in the early 1970s. , President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CustomerSoft. "Our sales in April are a reflection of the strength of ESP as a product offering, the confidence our customers have in CustomerSoft as an organization, and our focus on the external workgroup marketplace. If we continue to achieve our forecast for the remainder of the year, we'll be setting several new sales records in 1998." Contributing to revenue in April were sales to new customers as well as sales of upgrades from ESP 2.3 to the newest version, ESP 3.31. Some of ESP's new customers in April include Fisher-Rosemount Singapore, LeMaster & Daniels, Metro Community College, Credit Counseling Credit counseling (known in the United Kingdom as debt counselling) is a process offering education to consumers about how to avoid incurring debts that cannot be repaid. This process is actually more debt counseling than a function of credit education. Centers, Schurman Fine Papers and DanFoss Automatic Controls. About CustomerSoft CustomerSoft is a leader in providing customer support software designed to enable middle market companies to increase customer sales and service. CustomerSoft's products combine ease of use, flexibility and performance at an affordable price, and focus on the successful delivery of customer service, support, contract management and return materials authorization (RMAs). CustomerSoft's impressive customer base includes: Federal Express, Lucent Technologies, Rosemount Analytical, Samsung Telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. , Coleman, Mercury Marine Mercury Marine, founded in 1939, is a division of Brunswick Corporation of Lake Forest, Illinois, in the United States. Company beginnings The company began when engineer Carl Kiekhaefer purchased a small outboard motor company in Cedarburg, Wisconsin. , Siemens Components, Lutheran Healthcare Network, the Federal Aviation Administration Federal Aviation Administration (FAA), component of the U.S. Department of Transportation that sets standards for the air-worthiness of all civilian aircraft, inspects and licenses them, and regulates civilian and military air traffic through its air traffic control , and Citibank. The company's product line includes ESP - The Expert Support Program(TM) and ESP Li@ison(TM). CustomerSoft, Inc. is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. headquartered in Denver, Colorado. For more information about CustomerSoft and our products, call 303/377-9900. CustomerSoft's web site will be found at http://www.customersoft.com. -0- NOTE: All trademarks, service marks, product and company names, including ESP - The Expert Support Program and ESP Li@ison, are the property of their respective owners. CONTACT: CustomerSoft, Inc. Kathy Hendrickson, 303/377-9900 khendrickson@customersoft.com or Teubner & Associates Jerry Rackley, 405/624-8000 jerry@teubner.com |
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