CustomerSat CEO Named to MIT Mathematics Visiting Committee.

MOUNTAIN VIEW, Calif. -- Committee Advises World-Renowned Institution on Research, Education, Strategy and Technology Transfer

CustomerSat, Inc., the leader in real-time feedback solutions for building customer satisfaction and loyalty, today announced that John Chisholm, Chairman and CEO of CustomerSat, has been named to the Visiting Committee of the Department of Mathematics at the Massachusetts Institute of Technology for a four-year term. The committee reports to the MIT Corporation (board of trustees) and advises on all facets of education, research and administration for the department.

"John's business experience, insight and energy will be highly valuable to both the department and our committee," said John S. Reed, chairman of the New York Stock Exchange, former chairman of Citigroup, and chair of the MIT visiting committee.

MIT visiting committees have strongly influenced the course of research and education at the Institute for nearly 130 years. The committees advise the Corporation, senior administration, and department heads, offering appraisal, counsel, and insight on current activities and future directions. Approximately 425 distinguished scientists, engineers, executives, entrepreneurs, and educators comprise the 31 committees.

Talent, Algorithms and Analytics

"The MIT math department has a long history of prescient advances and innovations," said Chisholm. "Its work in the 1980s in encryption and security, for example, is now integral to all online commerce. The department, its students and faculty are a gold mine of talent, algorithms and analytics. I look forward to helping build awareness and support for the department's pioneering work, identify career and consulting opportunities for its outstanding students and faculty, and transfer its visionary innovations from academia to the commercial sector."

Chisholm brings to MIT long experience in technology strategy, research, and general management. He has guided CustomerSat's growth and leadership of the real-time feedback analytics market since 1997. Before that, he founded and was CEO of Decisive Technology, a provider of desktop software for online research, and held management positions at HP and Xerox. He holds bachelors and masters degrees in electrical engineering and computer science from MIT and an MBA from Harvard Business School. He is author of a US patent in Internet polling technology, serves on the board of directors of the MIT Alumni Association, and on numerous advisory boards.

About the MIT Department of Mathematics

The MIT math department is among the major centers globally of applied and pure mathematics. World-leading education and research areas include algorithm performance, combinatorial optimization, communication theory, error correction, mathematical biology and physics, network and number theory, and theory of computation. The 2004 Abel Prize, known as the "Nobel Prize for Mathematics," was awarded in May to the department's Professor Isadore Singer for work bridging pure mathematics and theoretical physics. The department has roughly 52 faculty members, 30 instructors, 125 graduate students, and each year graduates about 140 undergraduate math majors, many of whom go on to key positions in business, industry, and government.

About CustomerSat, Inc.

CustomerSat is the leading provider of enterprise solutions for measuring, analyzing, and managing enterprise-wide action responding to real-time customer feedback. With advanced technologies and proven market research techniques, CustomerSat solutions have helped companies such as AMD, Ariba, BellSouth, Canon, Digital Insight, Honeywell, Salesforce.com, VeriSign, and WebEx take timely action to address customer opportunities and concerns and build high customer retention and profitability. CustomerSat is headquartered in Mountain View, California, with offices in the UK. For news, product demonstrations, and other company information, visit www.CustomerSat.com or call 1-800-372-7772.