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CustomerLink Systems and Flexible Systems Form Strategic Partnership.


Automotive Writers

ROSEVILLE, Calif.--(AutomotiveWire)--Sept. 6, 2001

Today, CustomerLink Systems, a leader in delivering Customer Retention and Loyalty Services to the automotive service and repair industry, announced their commitment to making repair order data transfer even easier for their customers who use shop management software applications.

CustomerLink provides customer communication services on behalf of the automotive service professional and can accommodate any shop regardless of their level of technology adoption. The CustomerLink service is available to shops who write their repair orders manually and those who run elaborate shop management software applications. Data transfer is becoming easier as CustomerLink partners with shop management software developers who write special data extraction Data extraction is the act or process of retrieving (binary) data out of (usually unstructured or badly structured) data sources for further data processing or data storage (data migration).  utilities for their software so they are "CustomerLink enabled". Kirk Olson, Executive Vice President of CustomerLink Systems states, "Today's shop owners and managers are busier than ever. That's why we are working with their software vendors to bring business solutions that are fast, easy, and really work."

CustomerLink is pleased to announce our most recent relationship with Flexible Systems LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, whose shop software products include ShopMaster 2000 and their most recent Windows based (1) (Windows-based; upper case "W") Refers to Microsoft Windows.

(2) (windows-based; lower case "w") Having resizable windows. Same as "graphics based" or "GUI based." Graphical user interfaces are all windows based. Contrast with text based.
 version, AllsystemsMax. With AllsystemsMax, Flexible Systems LLC builds on 15 years experience and now provides owners/operators of automotive repair shops with an even simpler and more powerful set of software tools. AllsystemsMax interfaces with parts and labor catalogue databases such as ALLDATA(R) Service Advisor (TM) and MitchellRepair(TM), accounting software such as Quickbooks(TM), spreadsheet programs such as Excel(TM), and now with CustomerLink Systems.

"We are always looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 ways to bring added value Added value in financial analysis of shares is to be distinguished from value added. Used as a measure of shareholder value, calculated using the formula:

Added Value = Sales - Purchases - Labour Costs - Capital Costs
 to our shop management software customers," states Steve Miller The name Steve Miller might refer to:
  • Steve Miller (musician), leader of the eponymous Steve Miller Band
  • Steve Miller, Australian musician, of The Moodists and The Sputniks
  • Steve Miller, UK chillout music producer better known as Afterlife
, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Flexible Systems, LLC. Miller continues, "Writing a data extraction utility so that our software has the ability to extract necessary repair order information and automatically send it to CustomerLink makes it easy for our customers to use the CustomerLink programs. We, in turn, are able to provide a very valuable service to our customers."

About CustomerLink Systems, Inc.

CustomerLink Systems, Inc. is a leader in delivering Customer Retention and Loyalty services to the automotive service and repair industry. CustomerLink's Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) system automatically reminds the vehicle owner of future service intervals, provides coupons, promotions, surveys, or thank you letters on behalf of their service provider. These services allow the automotive repair facilities to increase customer count, retain their customer base, and generate greater profits without spending any incremental Additional or increased growth, bulk, quantity, number, or value; enlarged.

Incremental cost is additional or increased cost of an item or service apart from its actual cost.
 time or effort. And the best news is CustomerLink Systems performs these services for the shops. CustomerLink puts time in the service providers' life and profits in their business.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Sep 6, 2001
Words:431
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