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CustomerLink Systems' Services Endorsed by Meineke Dealers Association and Meineke Dealers Purchasing Cooperative.


Business Editors/Automotive Writers

ROSEVILLE Roseville.

1 City (1990 pop. 44,685), Placer co., N central Calif., a suburb of Sacramento in the foothills of the Sierras; inc. 1909. Marked by rapid growth in the late 20th cent.
, Calif.--(AutomotiveWire)--Nov. 26, 2001

Today, CustomerLink Systems, the Meineke The name Meineke can refer to a number of people and organizations:
  • Augustus Meineke was a German classical scholar
  • Don Meineke was the NBA's first Rookie of the Year
 Dealers Association (MDA (1) (Monochrome Display Adapter) The first IBM PC monochrome video display standard for text. Due to its lack of graphics, MDA cards were often replaced with Hercules cards, which provided both text and graphics. See PC display modes and Hercules Graphics. ) and the Meineke Dealers Purchasing Cooperative purchasing cooperative,
n a group of dental professionals pooling their financial resources to purchase large quantities of supplies and equipment for the purpose of obtaining a discount.
, Inc. (MDPCI) announced the appointment of CustomerLink Systems as the vendor of choice for Customer Communication and Loyalty Services. CustomerLink's appointment to national vendor status means they are the only provider of customer communication services endorsed by the Meineke Dealers Association and the Meineke Dealers Purchasing Cooperative. This endorsement of the CustomerLink suite of communication services is evidence of Meineke Dealers' commitment to continually con·tin·u·al  
adj.
1. Recurring regularly or frequently: the continual need to pay the mortgage.

2.
 improving how they communicate and work with their customers as they expand services to care for the entire life cycle of their customers' vehicles.

The partnership provides MDA and MDPCI members access to CustomerLink's loyalty building marketing services. These services help Meineke Dealers build repeat business, increase car counts and referrals, fill their bays with scheduled work, build customer loyalty, and ultimately improve dealer profitability. CustomerLink's service consists of a variety of high quality customer communication pieces. CustomerLink will send post-service customer thank you letters, service reminders specific to the customer's vehicle make, model and mileage MILEAGE. A compensation allowed by law to officers, for their trouble and expenses in travelling on public business.
     2. The mileage allowed to members of congress, is eight dollars for every twenty miles of estimated distance, by the most usual roads, from his
, promotional specials, customer satisfaction surveys, and more for Meineke dealers.

Mark Zuckerman, MDA Board Member states, "The Meineke Dealers Association and the Meineke Dealers Purchasing Cooperative actively pursue vendor relationships that provide maximum value and benefit for our members. CustomerLink Systems is a perfect fit. The CustomerLink services are consistent with our organization's philosophy of building lifetime value with and for our customers." Zuckerman continues, "The CustomerLink service will help our dealers assist their customers in managing their vehicles service and maintenance schedule. It easily rivals what new car dealers are doing for customer communication."

Walt Samuelson, CustomerLink's CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , says, "Meineke's adoption of the CustomerLink services fits perfectly with their desire to become the full service provider for their vehicle owner customers. Being able to communicate exactly what should be done to properly maintain their vehicle over the long term, and ensuring they bring their vehicle in for maintenance when it's due is a very professional way to commit customers to Meineke."

About CustomerLink Systems, Inc.

CustomerLink Systems, Inc. is a leader in delivering Customer Retention and Loyalty services to the automotive service and repair industry. CustomerLink's Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) system automatically reminds the vehicle owner of future service intervals, providing coupons, promotions, customer satisfaction surveys, and thank you letters on behalf of their service provider. CustomerLink services allow the automotive repair facilities to increase customer count, grow a loyal customer base, and generate increased profits without spending incremental Additional or increased growth, bulk, quantity, number, or value; enlarged.

Incremental cost is additional or increased cost of an item or service apart from its actual cost.
 time or effort because CustomerLink performs these services for the shops. CustomerLink puts time back in the service providers' life and increased profits in their business.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Nov 26, 2001
Words:450
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