Printer Friendly
The Free Library
4,474,578 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Browse Customer satisfaction topic

Subtopics (29)

 

Articles

1-100 out of 100 article(s)
Title Author Type Date Words
Delight customers with the magic experience: MAGIC stands for Make a Great Impression on Customer. To truly differentiate themselves, companies must focus on staging experiences that produce the moments of magic. Bin, Johnson Ong Chee Dec 1, 2008 1267
As Security Threats Proliferate, U.S. Organizations Report More Incidents of Confidential Information Loss and Decreasing Levels of Customer Satisfaction. Jul 16, 2008 776
ChemSW, CDW, VMware Post Top 3 Customer Satisfaction Scores on VendorRate. Jul 15, 2008 430
CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Done right, self-service automation will improve customer satisfaction, reduce the cost to serve, and increase revenue uptake. Now what? Company overview Jul 14, 2008 569
Unisys Selects BMC Software to Improve Efficiency and Customer Satisfaction. Jul 2, 2008 450
Survey Finds MemberHealth's(TM) Part D Plan No. 1 in Customer Satisfaction for the Second Consecutive Year. Jul 1, 2008 396
Javelin Research Highlights Key Drivers of Consumer Satisfaction Across Six Major Credit Card Issuers. Jul 1, 2008 440
Determinants of performance in retail banking: perspectives of customer satisfaction and relationship marketing. Jham, Vimi; Khan, Kaleem Mohd Jul 1, 2008 3012
Mount Vernon Mills Selects EXTOL To Execute A Total Customer Satisfaction Supply Chain Strategy. Company overview Jun 27, 2008 635
J.D. Power and Associates Study Ranks Qwest Business Markets Group Highest in Nation for Customer Satisfaction. Jun 25, 2008 481
"Cards industry needs more collaboration". Jun 19, 2008 437
CFI Group Helps National Business Center Improve Customer Satisfaction. Jun 10, 2008 388
Riverbed Selects ForeSee Results to Measure Online Customer Satisfaction. Jun 10, 2008 323
Bank of the West, based in San Francisco and with six offices here, was ranked highest in customer satisfaction. Allen, Mike Jun 9, 2008 53
Lenovo Ranked #1 in TBR Customer Notebook Satisfaction Study. Jun 5, 2008 590
Wilson Health Information Finds Health Mart #1 in Pharmacy Customer Satisfaction Nationally. Jun 2, 2008 379
CIFOR national foodborne illness consumer complaint system pilot. Brief article Jun 1, 2008 82
RedBrick Health Chooses Blink Logic(TM) to Increase Customer Satisfaction. May 30, 2008 639
Bmi and Route Jordan Launches Children's Summer Packages to Britain. May 21, 2008 437
Starbucks Scores Top Customer Satisfaction Rating in American Customer Satisfaction Index. May 20, 2008 269
FedEx Number One in Customer Satisfaction Among Express Delivery Companies. May 20, 2008 378
Pizza Hut(R) Surges in Customer Satisfaction Scores and Receives Highest Ranking in Pizza Category. May 20, 2008 388
Philadelphia International Gets Highest Customer Satisfaction Ranking. May 20, 2008 420
DIRECTV Rates No. 1 in Pay TV Industry for 2008 American Customer Satisfaction Index. Industry overview May 20, 2008 420
Papa John's Receives Highest Customer Satisfaction Rating among National Pizza Chains for Ninth Consecutive Year. May 20, 2008 422
Mikrotec Selects Xangati to Increase Customer Satisfaction Through Proactive Customer Support. May 20, 2008 685
ACSI: Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy? May 20, 2008 1343
1-800-PACK-RAT Launches 100 Percent Customer Satisfaction Guarantee. May 15, 2008 306
HireRight Receives Prestigious ACE Award for Excellence in Customer Satisfaction. May 15, 2008 701
Customer Satisfaction Improves for Retail Websites, According to ForeSee Results' Top 100 Online Retail Satisfaction Index. May 15, 2008 791
Sharp Deploys ServiceBench Solution to Enhance Service Efficiency and Increase Customer Satisfaction. May 8, 2008 549
T-Mobile USA Ranks Highest in Wireless Retail Customer Satisfaction. May 8, 2008 714
Asparity Reports Client Satisfaction Results for 2008 Open Enrollment. Financial report May 5, 2008 495
Frost & Sullivan Recognizes Endicott for Superior Market Growth, Buoyed by Consistent Innovation and High Client Satisfaction. Company overview May 1, 2008 770
SaaS gains, but customers want more. Marshall, Jeffrey; Heffes, Ellen M. Brief article May 1, 2008 290
Salesforce.com releases customer satisfaction ratings. May 1, 2008 55
Quality Systems Play Key Role in Bank Customer Satisfaction. Apr 30, 2008 554
i2 Total Channel Management Delivers Increased Speed and Customer Satisfaction. Apr 30, 2008 634
Proximex Announces Proximex Surveillint(TM) Beta Program to Ensure Customer Satisfaction in Key Verticals, Expand Support and Partner Implementation Expertise. Apr 29, 2008 807
ForeSee Results Selected to Measure Online Customer Satisfaction for the Federal Government. Apr 29, 2008 571
Qwest Directory Assistance Receives Top Honors in Customer Satisfaction for Eighth Consecutive Time. Apr 28, 2008 380
Sikorsky Aircraft Selects SPSS Predictive Analytics to Improve Customer Satisfaction. Apr 22, 2008 559
WaMu Selected Top Bank in Customer Satisfaction among Online Users, According to comScore, Inc. Apr 17, 2008 311
Banks Set the Customer Satisfaction Standard for Online Financial Services. Apr 15, 2008 534
Advanced Medical Optics Wins Omega NorthFace ScoreBoard Award for Excellence in Customer Satisfaction. Apr 15, 2008 704
DataDirect Technologies Recognized for Excellence in Customer Satisfaction for the 7th Consecutive Year. Apr 14, 2008 620
Faster, Scaleable, Reliable = Increased Client Satisfaction: Leanin' Tree Realizes Ongoing Business Benefits with Software Labs. Apr 8, 2008 415
NCB gets real with remote deposit capture. Apr 2, 2008 512
Cellular South Customers Click with Pic Sender; Sales and Customer Satisfaction Soar. Apr 1, 2008 438
The love letter file: displaying and distributing case studies about satisfied customers is a powerful marketing technique that doesn't coast a dime to assemble--but can pay big dividends. Saeks, Ford Apr 1, 2008 1216
New solution for vehicle acquisition. Brief article Apr 1, 2008 306
Resident response reaction: customer satisfaction at the nation's largest apartment owner, AIMCO, has reached an all-time high in part because of its in-house online resident survey. Bergeron, Paul R. III Apr 1, 2008 1445
MPC COMPUTERS NOTEBOOKS TOP CUSTOMER SATISFACTION STUDY. Apr 1, 2008 477
ForeSee Results Finds Honda.com Best in Customer Satisfaction; NissanUSA.com Worst. Mar 31, 2008 538
Unum Excels in Disability Customer Satisfaction Results. Mar 27, 2008 226
China Southern Earns "2007 Customer Satisfaction Award". Mar 27, 2008 261
National Grid/Keyspan Units Lead in J.D. Power and Associates East Region Business Customer Satisfaction Study. Mar 25, 2008 504
Anite Maximizes Customer Satisfaction and Financial Returns with LeftHand Networks' Virtualized SAN Appliance. Mar 17, 2008 611
Dragnet Clause Is Enforceable. Mar 11, 2008 678
Allstate Claim Practices: Prompt, Fair Settlements, Satisfied Customers, Efficient Organization. Mar 7, 2008 911
IRS Releases Expanded Governance Guidelines For Exempt Organizations. Mar 4, 2008 498
lemmondsDESIGN's 2007 Award Recognitions Demonstrate Passion for Design and Client Satisfaction. Mar 4, 2008 407
Winn-Dixie Stores Selects IRI Assortment and Space Planning Product to Drive Customer Satisfaction. Mar 4, 2008 467
Primera Technology. Company overview Mar 1, 2008 471
New priorities: the tough business environment faced by mortgage industry players during the last year has caused a shift in technology priorities. Mouhalis, Jeffrey Mar 1, 2008 2609
The enduring lesson of virtuous cycle. Motley, L. Biff Mar 1, 2008 542
Eaton Tracks Online Customer Satisfaction with ForeSee Results. Feb 27, 2008 419
Publix is Top Supermarket for Customer Satisfaction. Feb 22, 2008 197
Barnes & Noble Leads the Specialty Retail Category In Customer Satisfaction, According to the 2007 American Customer Satisfaction Index. Feb 21, 2008 352
Cadbury Schweppes Americas Beverages Taps JDA Software Solutions to Increase Customer Satisfaction and Productivity. Feb 21, 2008 855
ForeSee Results Helps American Airlines Credit Union Assess Online Customer Satisfaction. Feb 21, 2008 436
Guaranty Bank Performs Well in American Customer Satisfaction Index. Feb 20, 2008 391
Can the Use of Chat Technologies Improve Service Desk Operations While at the Same Time Boosting Customer Satisfaction? Feb 19, 2008 298
E-Commerce Satisfaction Soars in American Customer Satisfaction Index. Feb 19, 2008 1002
Customer Satisfaction Drops Again and Consumer Spending Likely to Weaken Further, According to ACSI. Feb 19, 2008 1235
UK Consumer Satisfaction Index 2008 Measures and Ranks Customer Satisfaction for All Significant Retailers in the Sector Over Six Years (2003-2008). Feb 18, 2008 351
Itisaluna Holds Series of Training Courses for its Work Teams and Dealers. Feb 17, 2008 693
Necessity is the mother of invention--and innovation. Willax, Paul Feb 15, 2008 793
Consumer Satisfaction Index 2008: UK Footwear Available Now. Feb 15, 2008 310
Yamaha Highest in Customer Satisfaction with Four-Stroke Outboard Engines. Feb 14, 2008 675
Meeting the customer's needs. Feb 1, 2008 387
Innovation in the office: by adapting quickly to new challenges and focusing on customer satisfaction, OFS Brands is formulating a highly successful business strategy. Vonasek, Wade Company overview Feb 1, 2008 1520
Chico's Finds Perfect Fit with ForeSee Results' Online Customer Satisfaction Measurement Solution. Jan 31, 2008 472
Measuring Customer Satisfaction Depends on Asking the Right Questions, Says Impact Achievement Group. Jan 24, 2008 449
Plateau Earns Top Ratings for Customer Satisfaction and Completeness of Vision in Bersin & Associates' Latest Talent Management Suites Study. Report Jan 16, 2008 739
Fujitsu and Modiv Media Form Strategic Alliance to Improve Grocery Retailers' Deli Sales, Operations and Customer Satisfaction. Jan 9, 2008 916
MPC Notebooks Top TBR Customer Satisfaction Poll. Jan 3, 2008 520
eDominate announces paperless loan origination system. Brief article Jan 1, 2008 142
Customer Satisfaction with Web Holiday Shopping Stays Strong, According to ForeSee Results' Retail Benchmark. Dec 19, 2007 479
You don't need a big budget to delight customers. Bourque, Ron Viewpoint essay Dec 7, 2007 760
Post-Forum thoughts 2007. Gourdin, Kent N. Dec 1, 2007 666
Reducing background noise to boost customer satisfaction. Schelmetic, Tracey E. Dec 1, 2007 398
Learning about customer satisfaction from Starbucks. Motley, L. Biff Dec 1, 2007 554
Banks work harder to satisfy small-business customers: J.D. Power announced survey results Nov. 5. Broderick, Pat Nov 26, 2007 507
A new performance analytics program from NICE Systems is designed to increase customer satisfaction by monitoring sales agent performance. Brief article Nov 1, 2007 66
NxTV delivers next stage of in-room entertainment: luxe hotels say IPTV satisfies sophisticated customers. Madler, Mark R. Company overview Oct 1, 2007 642
Remote deposit: stimulating the need for a new paradigm. Motley, L. Biff May 1, 2007 578
Building loyalty goes beyond good customer satisfaction scores. Clapp, Bruce May 1, 2007 570
What do customers want most convenience or trust? Motley, L. Biff Mar 1, 2007 556
Will you still love me tomorrow? Here are five myths about customer satisfaction. Once you see these fables debunked, you can start to respond in more realistic ways to customer metrics. Teodoru, Sheri Mar 1, 2007 1761

Terms of use | Copyright © 2008 Farlex, Inc. | Feedback | For webmasters | Submit articles