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Title	Author	Type	Date	Words
A.M. Best Removes Ratings of CRM Holdings, Ltd. and Its Subsidiaries From Under Review.			Jul 18, 2008	452
Neff Rental Turns to Bluewolf for Custom Salesforce CRM Application.			Jul 14, 2008	650
KANA Wins 2008 CRM Excellence Award from Customer Interaction Solutions Magazine.			Jul 10, 2008	706
AMC Technology Activities Supporting SAP in the Call Center.			Jul 9, 2008	369
MPower and NFP Consultants' Partnership Helps Drive Nonprofit Adoption of Open Source Constituent Relationship Management.		Company overview	Jul 2, 2008	811
Infusionsoft Announces New VP of Customer Service Jo Anne Ravielli.			Jul 1, 2008	283
Customer Effective Inc. Announces User First Design Formula.			Jun 26, 2008	417
Coveo G2B for CRM Enables a Complete View of Customer Information Deployable In Hours.			Jun 26, 2008	655
MyWay Interactive Delivers Micro Social Network Services for Enterprise Sales Teams.			Jun 25, 2008	367
AMC Enables AGL Energy to Integrate Technology.			Jun 25, 2008	605
Microsoft Honors Ascentium with Partner of the Year Award.		Company overview	Jun 25, 2008	589
CRM manager Joins Convio Fusion Partner Program.			Jun 25, 2008	767
Pilgrim Software Releases Complaints Synchronization Agent, a Software Solution for Connecting Disparate Call Data Sources into SmartSolve(R).			Jun 23, 2008	418
Verticals onDemand Brings Apple's Revolutionary iPhone to Life for Life Sciences Companies.			Jun 23, 2008	393
SugarCRM Receives Top Honors for TMCnet's CRM Excellence and Product of the Year Awards.			Jun 18, 2008	629
Study Reveals Enterprise and Early Adopter SMBs Leapfrog SMB Peers in Business Software Spending.		Report	Jun 18, 2008	1017
Inetium Announces its Accelerated Deployment Program to Help Speed and Optimize Microsoft Dynamics CRM Online Implementations.			Jun 17, 2008	362
World's Largest Online Repository for Open Source Software Accepts MPower.			Jun 13, 2008	718
Workstream Joins OpenSpan Certified Partner Network.			Jun 11, 2008	546
Talisma Releases Customer Interaction Management Solutions for Online Retail.			Jun 10, 2008	458
Customer Effective Inc. Partners with Experlogix to Improve Organizational CRM Performance.			Jun 10, 2008	543
Verticals onDemand Launches First Mobility-as-a-Service(TM) Application for Life Sciences Companies.			Jun 9, 2008	533
Kintera Announces New Data Model Customization Tool.			Jun 6, 2008	576
SynXis Technology Partner Program Gains Momentum as Customers Gain Benefits of "Best-of-Breed" Systems Integration.		Company overview	Jun 5, 2008	683
Leading Customer Relationship Management Provider Maximizer Software Announces Support of Jigsaw's Open Data Initiative.			Jun 4, 2008	819
SugarCRM Announces Support of Jigsaw's Open Data Initiative.			Jun 4, 2008	653
Mediware Selects Soffront CRM to Implement ClosedLoop(TM) Customer Care Program.			Jun 3, 2008	374
British Telecom Calls on Knoa to Manage Siebel CRM Applications.			Jun 2, 2008	851
Mortech's Marksman Goes Mobile.			Jun 2, 2008	570
CRM comes to you: SAP and RIM announce expanded partnership.	Schelmetic, Tracey E.		Jun 1, 2008	1142
Microsoft Dynamics CRM Online Now generally available.			Jun 1, 2008	130
CRM incorporated into mobile marketing, New Media Institute says.			Jun 1, 2008	125
CRM for non-profits solution now includes Web integration platform.			Jun 1, 2008	154
CRM provider NetSuite, BT announce reseller deal.			Jun 1, 2008	119
CRM revenue to hit $9 billion in 2008.			Jun 1, 2008	113
Eloqua announces new campaign management capabilities.			Jun 1, 2008	67
Taking the temperature of the hosted enterprise app marketplace: Salesforce.com, Google And Microsoft; Google and Salesforce.com enhance relationship.	Tehrani, Rich	Company overview	Jun 1, 2008	2082
Desktop duel: Google aims to snare business from microsoft with free online office software designed for small-to medium-sized businesses.	Peterson, Eric	Technical report	Jun 1, 2008	1998
Maximizer Software announces support of Jigsaw's open data initiative.			Jun 1, 2008	189
Flypaper Studio, Inc. Announces Next Version with Enhancements for High-Impact Selling and Communicating.			May 29, 2008	667
C2CRM Wins ISM "Top 15" Award for Sixth Consecutive Year.			May 28, 2008	498
WNS Announces Partnership with ESI to Develop Real-Time CRM Solution Designed to Increase Customer Profitability.			May 28, 2008	951
Boomi and StrikeIron Partner to Accelerate SaaS Adoption by Enabling Seamless Integration of Web Services.			May 27, 2008	737
International Monetary Systems Announces Release of Proprietary Barter Commerce Management Software.		Company overview	May 27, 2008	538
SugarCRM Introduces Sugar Data Center Edition for Partners and Enterprises.			May 21, 2008	649
MEDSEEK and CPM Marketing Group Join Forces to Offer Hospitals a Unique Customer Communication Tool.			May 20, 2008	612
I.B.I.S., Inc. Announces Fixed Fee Implementation Services for Microsoft Dynamics CRM -- Customer Relationship Management.			May 20, 2008	384
Public Services Company of Kuwait Chooses the AMC Technology Multi Channel Integration Suite to Integrate their Microsoft Dynamics CRM Application with their Nortel Contact Center.			May 19, 2008	473
American Eagle Outfitters Chooses Teradata for Data Warehouse-Driven Customer Analytics, Marketing Automation.			May 19, 2008	297
"Spackle the Cracks" in CRM User Experiences with Bungee Connect.			May 19, 2008	586
Sorin Group Announces Letter of Intent to Leverage Greatbatch's MRI Technology for Its CRM Devices.			May 16, 2008	408
Sorin Group and Greatbatch Announce Collaborative Agreement to Leverage Greatbatch's MRI Technology for Sorin Group CRM Devices.			May 16, 2008	466
Escalate Retail Launches Webinar Series on Retail CRM.			May 14, 2008	459
Customer Effective Inc. Debuts Microsoft Dynamics CRM 4.0 Throughout East Coast.			May 14, 2008	483
Quilogy Premiers CRM Preparedness Assessment Service.			May 14, 2008	449
Oblicore Guarantee(TM) Raises the Bar for Integrated Service Level Management with Oracle's Siebel CRM.			May 13, 2008	638
MEGA International Helps Recruitment Consultant Michael Page International Streamline Worldwide Business Processes.		Company overview	May 12, 2008	620
Covington, Virginia First in Commonwealth to Implement Online Citizen Service Request System.			May 9, 2008	472
Verticals onDemand Signs 15th Life Sciences Customer, Marking the Dawn of an Industry-Wide Conversion from Client/Server to SaaS CRM Technology.			May 7, 2008	782
Analyst Firm Puts Teradata in Leaders' Quadrant for Multichannel Campaign Management.		Company overview	May 5, 2008	560
Historical records and improved visuals help organizations assess utilization and impact analysis.			May 1, 2008	526
Oh no! not Southwest Airlines!	Sims, David		May 1, 2008	1559
8x8 intros SalesForce.com CRM integraion for Packet8 VoIP.			May 1, 2008	92
LiveOps On-Demand Call Center Platform now available on AppExchange.			May 1, 2008	102
SugarCRM partner awarded for SugarCRM-SAP connector.			May 1, 2008	88
Apatar intros open-source Address Verification solution.			May 1, 2008	102
CRM: open source and non-profit.	Tehrani, Rich		May 1, 2008	1229
LIVEOPS INTEGRATES CALL CENTER WITH SALEFORCE CRM.			May 1, 2008	609
SCC Soft Computer Improves Customer Service with Knowledge Management Module of Soffront CRM.			Apr 30, 2008	370
A.M. Best Places Ratings of Majestic Insurance Company and Twin Bridges (Bermuda) Ltd. Under Review with Negative Implications.			Apr 29, 2008	430
LongJump Introduces Partner Friendly Program for Delivery of Software-as-a-Service Solutions.			Apr 25, 2008	516
Gartner & 1to1 Media Partner to Define Excellence in Delivering the Customer Experience.			Apr 25, 2008	890
Verint Witness Actionable Solutions Wins CRM Magazine's 2008 'Service Leader Award' for Workforce Optimization Suite.			Apr 23, 2008	878
Allegiance Receives 2008 CRM Excellence Award from Customer Interaction Solutions(R) Magazine.		Company overview	Apr 23, 2008	745
Pegasystems Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine.		Company overview	Apr 22, 2008	736
SugarCRM Announces Reseller Agreement With BT.			Apr 22, 2008	521
Sabre, TRAMS Make CRM Tool Accessible, Affordable to Agents.			Apr 21, 2008	777
MPower's New Web Integration Platform Sets New Standard, Enables More Nonprofits to Easily Optimize Fundraising.			Apr 17, 2008	774
IBM WebSphere sMash Brings SugarCRM to WebSphere Users.			Apr 17, 2008	546
Zoho Debuts Enterprise-Grade Zoho CRM.			Apr 16, 2008	556
CRM Magazine Recognizes Convergys as a Service Leader in Outsourcing for Third Consecutive Year.		Company overview	Apr 16, 2008	407
CMiC Only Software Provider to Rank in Top Three of All Major Product Categories.			Apr 15, 2008	462
OpenSpan Joins Oracle PartnerNetwork; Helps Streamline CRM Desktop Integration.			Apr 15, 2008	582
Tier1 Research: On-Demand CRM Market Becomes New SaaS Battleground.			Apr 11, 2008	559
Mall Networks Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine.		Company overview	Apr 10, 2008	726
Sloan Valve Chooses an AMC Technology Software Subscription to Integrate Their SAP CRM with Their Cisco IPCC Enterprise Contact Centers.			Apr 8, 2008	378
Customer Effective Inc. Launches Capital Effective CRM Software.			Apr 8, 2008	413
CRM provider goes open sourse.			Apr 1, 2008	88
Bulk text messaging is available.			Apr 1, 2008	112
CRM is not "one size fits all".	Tehrani, Rich	Interview	Apr 1, 2008	967
www.tmcnet.com/1828.1: non-profit organizations turning to MPower for CRM.			Apr 1, 2008	124
www.tmcnet.com/1815.1: The Exchange launches call center CRM solution.			Apr 1, 2008	107
www.tmcnet.com/1814.1: LiteScape and Spanlink announce reseller partnership.			Apr 1, 2008	72
www.tmcnet.com/1813.1: Really Simple Systems debuts white label CRM.			Apr 1, 2008	135
www.tmcnet.com/1755.1: Vonage plus SaaS CRM equals high functionality for SMBs.			Apr 1, 2008	123
www.tmcnet.com/1750.1; CRM software: the benefits of Salesforce automation systems.			Apr 1, 2008	64
www.tmcnet.com/1748.1: Google Maps for CRM tool.			Apr 1, 2008	117
Cost accounting and profitability software upgraded.		Brief article	Nov 1, 2007	76
Web site facilitates automatic production of bank marketing materials.			Nov 1, 2007	234
EDP software offers consistent, personalized customer communication.			Jul 1, 2007	163