Customer relationship management (CRM) system.
A new version, 5.2, of the Intarsia customer relationship
management (CRM) system has been released by the Sedona Corp., King of
Prussia, Pa. The version includes such new features as system-generated
alerts and linkages of reports and campaigns to processes. The system
can automate the actions resulting from the discovery of key
opportunities and issues. www.selonacorp.com
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