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Articles 1-100 out of 100 article(s) Title Author Type Date Words EA SPORTS Launches First-Ever Prepaid Debit Card with Rewards for Loyal Customers. Dec 3, 2009 649 UNited States : FKP Architects Uses Newforma PIM Software to Enhance Client Service. Nov 13, 2009 398 Discrepancy between disaster preparedness perception and reality in UK small- and mid-sized businesses: despite confidence in client loyalty, SMBs without effective disaster preparedness plans lose customers. Nov 1, 2009 875 In gear: Torrance-based Data Linkage Software Inc. has received a Premier Partner Award from American Honda Motor Co. for its dealer management systems and customer service. Oct 12, 2009 39 New Survey Finds That 44% of Corporate Banking Clients Would Switch Banks for Better Service in Bank Account Management. Sep 9, 2009 801 United States : Unified Grocers, Inc. Introduces Next Generation of Loyalty and Customer Relationship Software to Its Members Through. Sep 4, 2009 353 United States: Derivix Offers Clients Seamless Access to ConvergEx`s LiquidPoint. Sep 2, 2009 311 Derivix Offers Clients Seamless Access to ConvergEx's LiquidPoint. Sep 1, 2009 567 United States: Interactive Intelligence's VoIP Software Suite Boosts Productivity and Customer Service at WRB Communications Call Centers. Aug 27, 2009 446 CUSTOMER WIN: Synopsys Keeps IT Projects on Track with BMC Software. Aug 6, 2009 436 United States : JDA Software Outlines Strategies for Consumer Packaged Goods Manufacturers to Grow Market Share and Maintain Customer Loyalty. Aug 4, 2009 373 JDA Software Outlines Strategies for Consumer Packaged Goods Manufacturers to Grow Market Share and Maintain Customer Loyalty. Aug 3, 2009 994 Citizen Satisfaction with Federal Websites Stabilizes but Falls Short of Rebound. Jul 28, 2009 722 Customer service is still the key to growth. Tucker, Therese Jul 20, 2009 574 Microsoft Customer Satisfaction Plummets in VendorRate Q2 Report. Jul 15, 2009 357 DoubleHorn Communications Puts Customer Service Reputation on the Line with Unbiased References. Jun 23, 2009 571 Curam announces a good year for 2008. Solomon, Frank Brief article Jun 1, 2009 64 Corvil Rolls Out CorvilNet 5.1; Neonet, Global Agency Broker and New Corvil Client, to Deploy Advanced Software Platform. Jun 1, 2009 710 CUSTOMER WIN: Las Vegas Sands Corporation Doubles Down on BMC Software to Ensure Compliance, Reduce Cost. May 28, 2009 488 Xbox Live down, Support team says they aware of errors. Brief article May 27, 2009 247 Customer Satisfaction with Nonprofit Websites Increases Donations, Volunteering, Loyalty. Apr 27, 2009 527 The Cleveland Museum of Art Tracking Visitor Satisfaction with SPSS Predictive Analytics Software. Apr 22, 2009 672 Customer Satisfaction with Online Financial Services Improves Despite Sagging Economy. Apr 21, 2009 828 Jeff Russakow Joins Yahoo! as Senior Vice President of Customer Advocacy. Apr 21, 2009 366 VendorRate Reports Iron Speed Races Past All IT Vendors to Post Highest Customer Satisfaction Score. Apr 16, 2009 371 DataDirect Technologies Recognized for Excellence in Customer Satisfaction for the 8th Consecutive Year. Apr 13, 2009 738 Accountants Save Time and Improve Client Service by Using Simple Collaboration Tools from Citrix Online. Apr 13, 2009 741 Major New Release of Nexant RevenueManager[TM] Expands Billing and Customer Care Features for Energy and Gas Markets. Apr 13, 2009 311 How does your frozen section rate? A new study looks at satisfaction levels of shoppers in the frozen food aisle. Robinson, Alan Apr 1, 2009 698 United States: MindTree Adopts Mirabilis Design's VisualSim to Deliver Architecture Exploration Services to its Semiconductor and Hardware Customers. Mar 6, 2009 377 Credit unions thwack the banks in U of M consumer satisfaction survey. Courter, Eileen M. Feb 25, 2009 926 Customer Satisfaction Improves; Critical to Economic Recovery According to ACSI. Feb 17, 2009 1373 SchoolDude.com Awarded Top Honors in 2009 Stevie[R] Awards for Sales & Customer ServiceSM. Feb 13, 2009 540 Forbes.com Customer Satisfaction Scores Reach New Heights. Jan 13, 2009 530 Increase revenue and efficiency standards with system integration. Jan 1, 2009 478 Sant Customers Report an Average Win Rate Increase of 29% and Productivity Improvement of 36%. Dec 17, 2008 304 Rejecting the pack mentality: keeping your chin and business Up when the economy is down. Brief article Dec 1, 2008 262 Ultimate Software's Bill Hicks to Speak on Service Integrity and Customer Satisfaction at SiiA OnDemand Conference. Conference news Nov 17, 2008 31 The Software AG Customer & Partner Innovation Awards Recognize Business Innovation and IT Excellence from Around the World. Company overview Nov 5, 2008 1519 HiveLive Numbers Accountants Among its Satisfied Customers. Nov 3, 2008 531 Leading Analyst Dr. Natalie Petouhoff to Speak at 2008 KANA Customer Summit. Oct 17, 2008 476 Leading Companies to discuss customer service strategies and best practices at KANA Summit. Oct 15, 2008 327 Helping companies serve customers; Interface ; Company profiles and personalities. Company overview Oct 13, 2008 340 KANA Webinar to Address Optimizing Search for the Customer Service Environment. Sep 15, 2008 367 Customer service at top of Sage agenda. Aug 11, 2008 435 Malaysia: DiGi Malaysia Q2 08: Disappointing Customer Growth but Solid Financials. Jul 30, 2008 447 As Security Threats Proliferate, U.S. Organizations Report More Incidents of Confidential Information Loss and Decreasing Levels of Customer Satisfaction. Jul 16, 2008 776 2008 KANA Customer Summit to Focus on Mastering the Service Experience. Jul 16, 2008 667 ChemSW, CDW, VMware Post Top 3 Customer Satisfaction Scores on VendorRate. Jul 15, 2008 430 Shoppers 'expect better'. Jun 27, 2008 135 KANA Webinar Highlights Customer Service Best Practices in the Financial Services Industry. May 27, 2008 326 Voltaire to Deliver InfiniBand Support to Novell Customers. May 7, 2008 635 SaaS gains, but customers want more. Marshall, Jeffrey; Heffes, Ellen M. Brief article May 1, 2008 290 IGEL Delivers the Broadest Range of Thin Clients Supporting Citrix XenDesktop(TM). Apr 30, 2008 568 Sikorsky Aircraft Selects SPSS Predictive Analytics to Improve Customer Satisfaction. Apr 22, 2008 559 DataDirect Technologies Recognized for Excellence in Customer Satisfaction for the 7th Consecutive Year. Apr 14, 2008 620 Media Alert - InnoPath Software to Host Webinar: Customer Care: Reducing Costs with Mobile Device Management. Apr 9, 2008 447 Novell Selects Bomgar for Online Customer Support Initiative. Apr 3, 2008 631 Service is a mouse click away with Psion's online I-Serv program. Apr 1, 2008 437 Global Brands: Improve Your Customers' Experience, or See Them Walk. Mar 18, 2008 1228 KANA Webinar to Discuss "Uncovering the DNA of Great Customer Service". Mar 10, 2008 376 www.tmcnet.com/1559.1: Customer Relationship Metrics to launch second WFM study. Mar 1, 2008 71 Tele2 Uses Software AG Technology to Reduce Costs and Streamline Customer Service. Company overview Jan 16, 2008 511 Retail Industry Turns to Kronos to Achieve Customer Centricity through Integrated Task Management. Jan 14, 2008 845 SPSS Furnishes Corporate Express with Predictive Analytics to Improve Customer Loyalty. Jan 8, 2008 564 ACULIS Recognized with an Outstanding Achievement Award for Customer Focus and Service among Top Utah Employers. Dec 13, 2007 448 Satmetrix to Sponsor Second Annual Net Promoter(R) Conference for Customer Loyalty Professionals in Miami, January 24-25, 2008. Conference news Dec 4, 2007 409 KANA Customer Xerox Selected as Finalist for KMWorld Reality Awards. Nov 15, 2007 750 Frost & Sullivan Recognizes LenSec for Outstanding Customer Value Enhancement in the Network Video Management Software Market. Company overview Nov 9, 2007 790 Survey Finds Shift in Retailers' Market Strategy: Customer Service Emerges As Key Success Factor. Nov 6, 2007 1175 HighRES Expands Operations to Benefit Customers. Oct 31, 2007 285 Alogent Enhances Offering for Banks' Small Business Customers, as the New Vanguard for Distributed Capture. Oct 22, 2007 645 KANA to Host Analyst Track at 2007 Customer Summit. Oct 10, 2007 252 Composing code for growth: customer software creator Amadeus Consulting lands on Inc. 5,000. Hamilton, Lyla D. Oct 1, 2007 621 PrismTech Introduces Spectra 2 and 'Total Customer Service' for Software Defined Radio Developers. Sep 26, 2007 910 KANA and IBM to Host KM World Webinar on 'Why Great Customer Service Matters More Than Ever'. Sep 21, 2007 342 netCustomer Client Base Grows 400% with Addition of PeopleSoft and JDE Customers. Sep 12, 2007 375 The Brookeside Group Introduces 'Brookeside EnAct!' a Software Tool That Measures Customer Loyalty in Real Time. Aug 15, 2007 652 ForeSee Pairs Up with eHarmony to Measure Customer Satisfaction. Jul 24, 2007 348 SYSPRO Load Planning Helps Manufacturers and Distributors Enhance Customer Service. Jul 12, 2007 312 Customers Celebrate Independence with Simpler, Better Access and Collaboration Services from Citrix Online. Company overview Jul 3, 2007 1172 Stop & Shop Puts Customer Loyalty on Top Shelf with SPSS Predictive Analytics. Jun 27, 2007 613 Real People Rate Customer Service. Jun 27, 2007 434 DarwinSuzsoft Supports IBS America's Fast-Growing Customer Base in China. Jun 25, 2007 480 KANA Offers Financial Institutions Five Best Practices for Optimizing the Customer Experience on the Heels of Joint Study with IBM. Jun 21, 2007 918 Customer-centric breakfast. Vandertouw, Steven Jun 15, 2007 94 E.ON U.S. Selects Accenture and SAP to Power Customer Care System. Jun 12, 2007 645 Innovation Powered by Customer Centricity: Citrix Online Joins Industry Leaders in the Challenge at Software 2007. May 10, 2007 522 RIM restores North American service following network failure. Brief article Apr 19, 2007 141 Online Bill Payment Drives Greater Share of Wallet, Recommendation and Loyalty For Banks, According to New Study. Apr 17, 2007 948 Viewpoint Construction Software(TM) Moves Into Expanded Facility, LEED Gold Certified Building To Accommodate Growth, Better Serve Customers. Apr 16, 2007 759 Retailers Cite Customer Complaints, Returns, and Data Security as Top In-Store Business Challenges According to RSAG Research Study. Apr 9, 2007 327 Plateau Recognized as Customer Satisfaction and Market Share Leader. Apr 4, 2007 612 Local ad professionals present awards for campaigns: ADDY winners advance to regional contest. Madler, Mark R. Apr 2, 2007 572 Portugal's TV Cabo Operationalizes Customer Experience Improvement with ResponseTek. Mar 28, 2007 511 KANA and SSPA to Host destinationCRM Webinar on Setting New Standards for Simply Smart Customer Service. Mar 26, 2007 369 New Survey Finds Corporations Leveraging Innovation to Improve Customer Satisfaction. Mar 7, 2007 479 Barnes & Noble.com Number One in E-Commerce Customer Satisfaction According to Latest Survey. Feb 20, 2007 491 Clicks-and-mortars: doubly dismal customer service. Schelmetic, Tracey E. Feb 1, 2007 1045 Targeted design: Cord Camera designed its Clintonville store with scrapbooking in mind, while still maintaining a strong imaging identity. Duiser, Beth A. Cover story Oct 1, 2006 2767