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Articles 1-100 out of 100 article(s) Title Author Type Date Words O2 pleasure principle to attune staff with clients; Phone firm in search of paradise. Dec 16, 2009 419 FairPoint Communications business and community partner. Company overview Nov 20, 2009 413 Etisalat to launch new IP/MPLS nodes in US, Europe and GCC for delivering global connectivity solutions to customers. Nov 11, 2009 387 DiCentral Welcomes BT EDI*Net Customers to Network. Nov 9, 2009 296 Whatever You Want is in the Palm of Your Hand at The Grove and The Americana at Brand - Just in Time for Holiday Shopping, Caruso Unveils Nation's First Personalized, Mobile Customer Service. Nov 5, 2009 142 Strategy Analytics: Consumers Express High Mobile Operator Loyalty. Nov 5, 2009 283 AT&T global network extended to Kuwait through agreement With Qualitynet and NavLink. Nov 4, 2009 524 Customers Rank Qwest Ethernet Services Best in Class. Nov 3, 2009 455 In what new ways has your telco emphasized its commitment to customer service? Hamaker, Christian Nov 1, 2009 568 United States: Verizon's Broadband Internet Services Rank Highest in J.D. Power Customer Satisfaction Study. Oct 29, 2009 440 New Shahry Upgrades provide Greater Convenience for Customers. Oct 6, 2009 537 Etisalat announces reduced call rates to Philippines and Indonesia. Brief article Oct 5, 2009 196 iPhone, Android, and Pre Beat BlackBerry and Legacy Smartphones in CFI Group Customer Satisfaction Study. Sep 30, 2009 1062 FairPoint: we're working on issues: telephone company tries to clear the air in special tri-state meeting of regulators. Brooks, David Conference news Sep 25, 2009 833 Sprint.com is Cornerstone of Customer Experience Efforts. Sep 17, 2009 717 Daily Wrap Up - Sept 17. Financial report Sep 17, 2009 346 What should we do about FairPoint? Bourque, Ron Sep 11, 2009 747 Wataniya Organizes the Royal Number Raffle Draw! Sep 2, 2009 567 Looking for a few good men (and women). Mann, Wendy Editorial Sep 1, 2009 631 What was your most successful marketing event in the past year? Hamaker, Christian Sep 1, 2009 566 A different decade: the shifting ground of IPTV regulation. Shapiro, Howard Sep 1, 2009 663 Innovation: the key to long-term IPTV success. Graves, Jeremy Sep 1, 2009 579 Special Ramadan offers from du make it easy to connect with family and friends. Aug 18, 2009 640 United States: JD Power:Overall wireless customer service satisfaction improves since early 2009. Aug 14, 2009 149 du adds life to life in Rashidiya with new shop. Aug 10, 2009 352 du launches "Business Super Plan" --. Aug 9, 2009 1081 Saudi Telecom Company and Dubai Shopping Festival Featured as Customer. Jul 28, 2009 392 Qtel reaches two millionth customer milestone. Jul 20, 2009 379 Qtel hits 2 millionth customer milestone. Jul 20, 2009 256 iPhone 3G S pre-orders sold out at AT&T. Brief article Jun 17, 2009 190 Nojoom Programme's Rewards Partners Drive Early Enrolment. Jun 7, 2009 525 ACSI: Customer Satisfaction Rises Again, Now Joined by Other Economic Indicators. May 19, 2009 1354 PTCL resolves its "Customers care first" endeavours to transform it into world class Telecom Company. May 17, 2009 320 PTCL resolves its "Customers care first" endeavours to transform it into world class Telecom Company. May 16, 2009 320 Integra Telecom to Serve Business Customers on UTOPIA Fiber-Optic Network. May 11, 2009 509 United States: Qwest Offers Free Wi-Fi To Broadband Customers. May 9, 2009 286 Nation left on hold ... Fury at telecoms giants who won't talk to their customers. May 6, 2009 511 Etisalat activates 10,000 BlackBerry subscribers in April. May 5, 2009 340 Faced with persistent complaints about FairPoint Communications, public utilities officials have imposed a new set of strict requirements to more closely monitor the company's progress. Brief article Apr 24, 2009 90 United States: Verizon Unveils Upgraded Hub In Bid To Keep Phone Customers. Apr 18, 2009 456 VendorRate Reports Iron Speed Races Past All IT Vendors to Post Highest Customer Satisfaction Score. Apr 16, 2009 371 FairPoint told to fix problems faster. Apr 10, 2009 320 United States: Verizons Online Community Forums Provide Enhanced Customer Service. Mar 30, 2009 127 FairPoint Communications Inc. will offer a credit to 20,000 customers in northern New England to compensate them for e-mail problems. Brief article Mar 27, 2009 68 Telecommunications Consumer Data: A Privacy Update. Mar 4, 2009 627 Plotting a course for success. Brunner, Michael E. Viewpoint essay Mar 1, 2009 566 Customer Respect Group Ranks Online Customer Service Experience From Leading Telecommunications Companies. Feb 26, 2009 334 Telecommunications Providers Losing Enterprise Customers Due to Billing-Related Customer Service Issues, Accenture Study Finds. Feb 10, 2009 917 Qwest Personal Digital Vault Allows Qwest Customers to Keep "Digital Valuables" Safely Backed-Up. Feb 5, 2009 594 Sprint Thanks Customers with Launch of Exclusive Program that Provides Unique Perks and Instant Rewards to Loyal Customers. Feb 2, 2009 549 Changes in Washington, changes in your neighborhood. Mann, Wendy Editorial Jan 1, 2009 597 Strategy Analytics: Nearly Two-Thirds of German Broadband Customers Would Switch Providers. Dec 18, 2008 361 Sprint Enhances Wireless Experience for Customers in Hawaii. Dec 2, 2008 502 Etisalat announces Off-Peak rates for National Day and Eid Al Adha. Dec 2, 2008 448 New Sprint Ads Tout Value, Network Superiority and Focus on the Overall Wireless Customer Experience. Company overview Nov 25, 2008 865 du lines-up exciting initiatives for 37th UAE National Day. Nov 25, 2008 570 Batelco wins ME customer care award. Nov 24, 2008 309 Is it time to ditch your phone? Vendors are pushing the switch from legacy systems to UC and VoIP, but options are available. Smithers, Rob; Aun, Fred Nov 1, 2008 1778 What changes has your company made in light of higher gas prices? Hamaker, Christian Nov 1, 2008 604 No accounting for reason. Brunner, Michael E. Viewpoint essay Nov 1, 2008 625 InnoPath's Leading Mobile Device Management Client Deployed by Pantech Across Multiple Tier 1 Operators. Oct 28, 2008 509 Orange Business Services receives World Record Award in Customer Satisfaction. Oct 28, 2008 435 How the Telco can Provide an Excellent Customer Experience. Oct 24, 2008 163 Leading Companies to discuss customer service strategies and best practices at KANA Summit. Oct 15, 2008 327 United States: DPUC ordered to include AT&T closure plan in its review of AT&T quality of customer service cases. Oct 10, 2008 195 Gartner Group, Fidelity Investments and Sprint Nextel to Speak at AlarmPoint Customer Forum. Sep 10, 2008 456 "Comium Data" Surges Africa with over 9 full service communication licenses. Sep 9, 2008 544 Is Your Business Ready For The Launch Of Canada's National Do Not Call List? Amore, Maria Sep 4, 2008 415 Customer-company communication satisfaction. Arellano, Jonah Brief article Sep 1, 2008 166 du keeps customers plugged-in to the Olympics. Aug 17, 2008 492 India: Suvidhaa in talks with city cos to offer customer services. Jul 30, 2008 366 Northland Cable Television to Offer SinglePipe Digital Phone Service To U.S. Business and Residential Customers. Jul 29, 2008 459 United States: Verizon & AT&T rank highest in business customer satisfaction. Jul 22, 2008 480 Harriet Downs Real Estate Voices Satisfaction with my1voice Hosted PBX Phone Service. Jul 18, 2008 705 Batelco customers are benefitting from a fantastic line up of seasonal. Jul 15, 2008 718 United States: AT & T, Verizon, Qwest Team Up to Keep Phone Customers. Jul 10, 2008 176 Korea: SK Telecom beats rivals in luring customers in June. Jul 2, 2008 172 Designing customer service. Arellano, Jonah Brief article Jul 1, 2008 146 Signs of service. Epperley, Lisa Company overview Jul 1, 2008 680 What are the advantages and challenges of serving younger customers? Hamaker, Christian Survey Jul 1, 2008 686 Growing your community means growing your business. Zager, Masha Jul 1, 2008 2494 Insure your company against data breaches. Elliott, Peter J. Jul 1, 2008 1553 South Korea: SK Telecom Beats Rivals In Luring Customers In June. Jul 1, 2008 178 AT&T still trying to lure customers from local cable TV operators: big three won't reveal subscribers. Allen, Mike Jun 30, 2008 547 United States: AT&T Still Trying to Lure Customers From Local Cable TV Operators. Jun 28, 2008 456 J.D. Power and Associates Study Ranks Qwest Business Markets Group Highest in Nation for Customer Satisfaction. Jun 25, 2008 481 Sprint's 'Business Premier' Loyalty Program Offers Sweet Rewards to Valued Small & Medium-Sized Business Customers. Jun 24, 2008 407 SearchingWorks Turns to my1voice Virtual PBX Phone Service to Improve Customer Service. Company overview Jun 24, 2008 667 Nigeria: Invest More on Customer Care or Risk Dwindling Fortunes, ALTON Boss Tells Telecom Operators. Jun 17, 2008 659 United States: Sprint Simplifies Pricing in Effort to Keep Customers. Jun 14, 2008 301 Taiwan: Taiwan Mobile customers happiest with service, poll found. Jun 8, 2008 246 Taiwan: Taiwan Mobile Co. has highest customer satisfaction. Jun 7, 2008 335 Colombia: Telefonica fined for poor customer care. May 29, 2008 57 United States: Verizon Wireless Tops Business Customer Satisfaction Rankings. May 23, 2008 731 Global Telecom & Technology Launches Network Migration Service to Enterprise and Carrier Customers Worldwide. May 22, 2008 413 ACSI: Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy? May 20, 2008 1343 T-Mobile USA Ranks Highest in Wireless Retail Customer Satisfaction. May 8, 2008 714 Qwest Directory Assistance Receives Top Honors in Customer Satisfaction for Eighth Consecutive Time. Apr 28, 2008 380 RCN Business Services Differentiates on Customer Support with Introduction of Advanced Technical Support Service. Apr 10, 2008 419 Netherlands: T-mobile Migrates Ex-orange Customers to its Dutch Network. Mar 24, 2008 198