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Articles 1-100 out of 100 article(s) Title Author Type Date Words Jackson[R] Recognized as World Class Customer Service Provider by SQM. Dec 2, 2009 688 Connecting with the customer. Brief article Nov 1, 2009 170 What agents want: the right portal technology strengthens loyalty and drives sales. Chandler, Chris Nov 1, 2009 1262 High aspirations: PURE looks to carve off a share of the high net worth market. Salvin, Al Company overview Nov 1, 2009 1782 Getting to know you: analytics help carriers align customers, products and channels to achieve growth. Costonis, Michael A. Oct 1, 2009 527 Revving up coverage for collector car clients. Morrissette, Paul Oct 1, 2009 1309 Self-service expanded for Allstate customers. Oct 1, 2009 353 Our associates--working to "Insure Your Success[TM].". Sep 28, 2009 1239 NEW Helps Cabela's Offer Customers Xtreme Protection Plan. Sep 17, 2009 665 Reassuring clients that all is not lost: the market's painful past lingers as leery consumers focus on the future. Verzone, Ronald D. Sep 1, 2009 536 By the book: two business authors showcase Chubb's customer service philosophy as one of the best ever. Gorski, Dennis Sep 1, 2009 557 Given the battering financial services. Chordas, Lori Brief article Aug 1, 2009 126 Special-needs kids need special plans: five steps can help families develop financial strategies for people with special needs. Rinaudo, Pat Aug 1, 2009 497 Limited customer awareness of bancassurance in China has motivated Allianz China Life to focus on organic growth instead of acquisitions to grasp what it sees as enormous market potential in 2009. Brief article Jul 1, 2009 61 Insurance Licence Applications On The Rise In Guernsey. Jun 18, 2009 488 SeaBright Customers Report Greater Satisfaction in 2008. Jun 10, 2009 329 Competing for customers: data management and business analytic practices help carriers develop insight into their customer base. Saporito, Patricia Jun 1, 2009 515 Broker and agent alliances: seamless communication is the key to creating a breakthrough in the customer experience. Agypt, Ron; Ryska, Ed Jun 1, 2009 1403 SecurianRetirementCenter.com Gives Advisors New Client Support Tools. Apr 9, 2009 370 Trust, Transparency and Technology: information technology flexibility is essential in regaining consumer confidence. Bieck, Christian Survey Apr 1, 2009 543 Protective measures: parents with special-needs children turn to life insurers to provide for their kids' lifelong financial requirements. Lysiak, Fran Matso Mar 1, 2009 1586 Making the best of bad times: in an economic downturn, insurance carriers can help solve customers' problems so they're ready to compete in the next upturn. Pozzi, Steven R. Mar 1, 2009 503 Customer Satisfaction Improves; Critical to Economic Recovery According to ACSI. Feb 17, 2009 1373 Reaching out: three A.M. Best Co. E-Fusion presentations highlight ways insurers can reach customers, build smarter work forces and boost productivity. Feb 1, 2009 1906 The Hartford Earns High Satisfaction Scores In Independent Research On Service by Disability Insurers. Jan 28, 2009 661 NEW Troubleshooting Tools Revolutionizing Customer Service. Jan 7, 2009 472 How will insurance industry changes affect client services? Jarrell, Rick Jan 1, 2009 1840 JacksonSM Recognized as World Class Customer Service Provider by SQM. Dec 30, 2008 526 FSA - General Insurance Aggregator Companies. Hutton, Nick Dec 17, 2008 333 LegalTech New York Keynote Panel to Analyze Impact of E-Discovery on Client Relationships. Dec 8, 2008 547 Farmers Insurance Claims Personnel Deployed to Help Customers in "Sayre Fires" Burning in the Sylmar, Knollwood, Granada Hills Areas. Nov 15, 2008 421 Farmers Insurance Claims Personnel Deployed to Help Customers in "Tea" Fire Burning in the Montecito, Santa Barbara Area. Nov 14, 2008 305 UPDATE: Farmers Insurance Claims Personnel Deployed to Help Customers in "Tea Fire" Burning in the Montecito, Santa Barbara Area. Nov 14, 2008 284 Ten Companies in the Retail, Insurance and Manufacturing Industries Purchase Licenses under the Katz Portfolio of Patents Which Cover Customer Service Operations. Nov 11, 2008 1036 Sun Life Financial Adds Global Emergency Services Program for Variable Annuity Customers. Nov 6, 2008 613 MetLife's Customer Sales & Service Group Honored for the Fourth Consecutive Year with the Center of Excellence Certification. Oct 22, 2008 536 Farmers Insurance Helps More Than 14,000 People File Claims and Sets up Customer Care Sites Following Ike. Sep 15, 2008 537 Are You Insured? Tyson, Nicole Sep 10, 2008 1023 Farmers Insurance Claims Teams and Mobile Claims Units Ready to Help Customers Suffering Damage from Hurricane Gustav. Sep 1, 2008 369 Know your way around a claim: a few techniques can help move claims meetings along and result in success. Ewing, Lance Sep 1, 2008 557 As Gustav Eyes Gulf Coast, Liberty Mutual is Ready to Assist Customers in Affected Areas. Aug 29, 2008 532 Prudential Real Estate Ranked Highest for Seller Satisfaction in J.D. Power and Associates' 2008 Home Buyer/Seller Study. Aug 27, 2008 925 As Fay Eyes Florida, Liberty Mutual is Ready to Assist Customers in Affected Areas. Aug 18, 2008 514 Best's Review's stats & numbers. Brief article Aug 1, 2008 109 Risk Management 101: businesses have a legal duty to maintain the privacy of customers' and employees' personal information. Mullen, John Aug 1, 2008 554 Updated Liberty Mutual Web Tools Put More Benefits Power into the Hands of Customers. Jul 23, 2008 409 Farmers Insurance Claims Teams Helping Customers in or near Paradise and Oroville, California Wildfires. Jul 9, 2008 308 Life preservers: financial advisers should take another look at guaranteed no-lapse products. Dempsey, Kay I. Jul 1, 2008 572 Experience required: by keeping it real, agents can outperform those faceless insurance marketers on the Web. Steers, Sharon Jul 1, 2008 550 Farmers Insurance Sets up Customer Care Center for Fast Claims Handling. Jun 8, 2008 244 On message: Web-based marketing portals help agents connect with customers. Conner, Denise Jun 1, 2008 1472 Marriage counseling: look for signs to determine if a prospective tech vendor is a dream or a nightmare. Ceccon, Andrew Jun 1, 2008 561 Back to the future: Vision University teaches managing general agents to anticipate what's beyond the next bend. Cavanaugh, Bonnie Brewer Jun 1, 2008 575 Farmers Insurance Sets up Customer Care Sites to Help Tornado Victims. May 27, 2008 230 Farmers Insurance Helping Customers after Tornadoes Strike Weld County--Longmont, Greeley and Windsor, Colorado. May 22, 2008 337 Agents and football. Goch, Lynna Editorial May 1, 2008 339 Farmers Insurance Opens Claims Location to Help Customers Impacted by Virginia Tornadoes. Apr 29, 2008 256 Ambac Assists Clients in Lowering Their Interest Costs on Variable Rate Debt. Apr 22, 2008 1401 True value: top producers never forget that there are two sides to every sale. Cunningham, Sharon Apr 1, 2008 498 Between a rock and a hard place: agents may find themselves in the difficult position of having to prove they did the best thing for their clients. Verzone, Ronald D. Apr 1, 2008 540 Customers Have Options When Settling their Claim. Mar 28, 2008 532 Farmers Insurance and Zurich Financial Services Will Display Mobile Catastrophe Claims Buses and 10 Customer Care Vehicles at the Zurich Classic in New Orleans, March 24-31, 2008. Mar 21, 2008 536 Allstate Claim Practices: Prompt, Fair Settlements, Satisfied Customers, Efficient Organization. Mar 7, 2008 911 Customer Satisfaction Drops Again and Consumer Spending Likely to Weaken Further, According to ACSI. Feb 19, 2008 1235 ACORD task force targets tools. Brief article Feb 1, 2008 100 The no churn zone: the bad news: technology lets customers leave at a moment's notice. The good news: they really don't want to say goodbye. Phillips, Steve Feb 1, 2008 1223 AIG American General Honored with Customer Excellence Awards. Jan 9, 2008 469 Please, Feel Free to Serve Yourself: NEW Customer Care Portal Empowers Consumers with Self-Serve Online Option for Service, Repairs, Warranties and Purchases. Jan 7, 2008 441 HealthMarkets Continues Enhancing Compliance and Customer Service. Jan 4, 2008 1708 Ramping up. Goch, Lynna Jan 1, 2008 366 Going up: insurers are reaching middle-income Americans with new term life products that have sent sales soaring. Panko, Ron Jan 1, 2008 2417 Exporting growth strategies: to successfully recruit agents and customers in India and China, U.S. insurers must adapt their domestic strategies. Radwan, Sam Jan 1, 2008 1742 The Hartford Signs On to Sponsor Customer Service Representative of the Year Award from the National Association of Professional Insurance Agents. Dec 19, 2007 590 Farmers Insurance Claims Team Assists Customers of Storms in Washington. Dec 4, 2007 209 Farmers Insurance Claims Team Assists Customers of Storms in Oregon. Dec 4, 2007 210 Amica Insurance Extends its Loyalty Discount To All Massachusetts Drivers. Nov 27, 2007 378 Farmers Insurance Helps Thousands of Customers File Claims. Oct 30, 2007 412 Allstate Mobile Response Units Relocate To Serve California Customers in Need. Oct 30, 2007 412 Farmers Insurance Continues to Serve Its California Customers. Oct 29, 2007 395 Farmers Insurance Ramps up Customer Service Efforts in California. Oct 27, 2007 472 BPM Leader Pegasystems' PegaWORLD 2007 to Showcase Leading Companies Using BPM to Increase Revenue, Customer Retention and Productivity. Oct 17, 2007 502 Insurance/Reinsurance: Settlement Agreements. Marron, James Sep 26, 2007 764 Farmers Insurance Helping Customers after Storms Hit Pueblo and El Paso Counties in Colorado. Aug 25, 2007 287 Pacific Life initiates web tracking. Panko, Ron Brief article Aug 1, 2007 164 Automating enrollment. An online portal guides consumers through the purchasing process, linking sales with operations, resulting in lowered costs and increased revenue. Bolt, Gary; Keane, Brian; Laher, Sahal Jul 1, 2007 1435 Expanding loss control: additional services for homeowners can help boost a company's profits and reputation. Spencer, Scott May 1, 2007 518 GAO: Better consumer protection, oversight needed for title insurance. May 1, 2007 356 Northwestern Mutual: leveraging client relationships. Apr 1, 2007 375 Aetna Ranked First in Three States in Nation's Largest Customer Satisfaction Survey. Mar 19, 2007 518 Laptop theft compromises information for 1,200 clients. Chordas, Lori Feb 1, 2007 534 AIG American General Launches Bilingual Customer Service Call Center Dedicated to Hispanic Individual Life Insurance Policyowners. Jan 22, 2007 468 For Second Consecutive Year, The Hartford Recognized by J.D. Power and Associates for Customer Service Excellence. Dec 8, 2006 794 Insurers reward eco-friendly clients. Green, Meg Dec 1, 2006 773 New Phoenix Life Insurance Program Rewards Clients for Healthy Lifestyle. Nov 6, 2006 847 Allianz reaps reward from customer focus. Sep 15, 2006 365 Hub International Limited Utilizes First Research Industry Intelligence to Build Lasting Client Relationships; Powerful Sales Readiness Tool Helps Insurance Brokerage Meet Mandate for Sustainable and Organic Growth. Aug 23, 2006 548 How Swiss Re adds business value through quality information. Hyams, Ronald; Muenzenmayer, Peter Aug 1, 2006 1359 More than a sales pitch: commercial buyers of insurance want brokers to offer more insight and advice, and anticipate potential business risks. Hoeg, Gregory, Sr. Aug 1, 2006 791 Making a move: when personal lines policyholders relocate, agents move, too--to set up their clients with the same insurer or a similar agent in the new neighborhood. Cavanaugh, Bonnie Brewer Aug 1, 2006 2632 More risk, more reward: the catastrophe bond business is booming this year, as insurers and reinsurers securitize greater amounts of risk at lower layers. Green, Meg Jul 1, 2006 2401