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1-100 out of 100 article(s)

Title	Author	Type	Date	Words
Corporate and Financial Weekly Digest - July 18, 2008.			Jul 23, 2008	5019
Customers Vote Numara Software 'Best in Class' and 'Best New Product' for Help Desk Solution.			Jul 17, 2008	617
Farmers Insurance Claims Teams Helping Customers in or near Paradise and Oroville, California Wildfires.			Jul 9, 2008	308
Experience required: by keeping it real, agents can outperform those faceless insurance marketers on the Web.	Steers, Sharon		Jul 1, 2008	550
The Columbus Dispatch Selects APAC Customer Services, Inc. to Provide Customer Care Solutions.			Jun 26, 2008	421
Clarabridge's Content Mining Platform(TM) 3.0 Makes Customer Experience Feedback Analysis More Flexible and Intuitive.			Jun 16, 2008	629
Constant Contact's Customer Base Exceeds 200,000 as More Small Businesses Discover Benefits of Email Marketing.			Jun 12, 2008	768
Everything Unified: Leading Edge Technologies for Customer Contact.			Jun 10, 2008	456
APAC Customer Services, Inc. Announces Election of New Board Members.			Jun 9, 2008	496
Farmers Insurance Sets up Customer Care Center for Fast Claims Handling.			Jun 8, 2008	244
APAC Customer Services, Inc. Announces 35 Years of Excellence in Service.			Jun 5, 2008	250
Comverse Launches Comverse(R) ONE(TM) Billing and Active Customer Management Solution to Reduce Complexity and Accelerate Time to Revenue for Service Providers Worldwide.			Jun 2, 2008	1005
With Travel Costs and Challenges Rising Travelocity CEO Urges Industry to Re-Focus on Customer Service.			Jun 2, 2008	767
Loyalty Falls as Financial Customers Threaten to Vote with Their Feet.			Jun 2, 2008	565
Face time: David Rainer, CEO of California United Bank, likes the customer focus of independent banking.	Deacon, Mitch	Interview	Jun 2, 2008	1875
Back to the future: Vision University teaches managing general agents to anticipate what's beyond the next bend.	Cavanaugh, Bonnie Brewer		Jun 1, 2008	575
Building a healthy franchise culture.	Nathan, Greg		Jun 1, 2008	667
The Dignity System of Customer Care and Igniting Quality in Your Business.			May 28, 2008	462
Consumers Choose: Samsung HDTVs and DVD Players Voted as Customer Favorites.			May 28, 2008	395
APAC Customer Services Receives Notice of Compliance with NASDAQ Minimum Bid Price Listing Standard.			May 28, 2008	136
New Guide Outlines a Fresh, Positive Approach to Customer Care.			May 28, 2008	521
Farmers Insurance Sets up Customer Care Sites to Help Tornado Victims.			May 27, 2008	230
Ultra clean: by sticking to what it knows well, fluid line technology is proving American made is still the best.	Senzee, Thom		May 26, 2008	808
Xerox Chairman to Shareholders: Growth Strategy, Financial Strength Build Value for Customers, Investors.			May 22, 2008	1150
NMS Communications and tele-apps to Bring Video and Voice Services to UAE Customers.			May 21, 2008	653
Alcatel-Lucent and Convergys Announce a Partnership To Provide Operators with a Pre-Integrated, Converged Billing and Customer Care Solution.		Company overview	May 20, 2008	696
IDC Finds Inside Sales Delivers Efficiency and Customer Intimacy Needed in Challenging Markets.			May 13, 2008	685
Thunderhead and IBM Leverage ACORD Standards to Improve Agent and Customer Communications for Insurance Carriers.			May 13, 2008	694
Amazon Customer Votes from Around the World Narrow the "Amazon Beedle the Bard Ballad Writing Contest" Field to Two Finalists.			May 13, 2008	844
New Telephone Applications Help Service Providers and Marketing Firms Expand Revenues and Improve Customer Service.			May 13, 2008	735
In Control? Gaining Competitive Advantage Through Governance, Risk And Control Best Practice.		Survey	May 13, 2008	3956
The attorney-client relationship: helping your attorney help you.	Boley, James D.		May 5, 2008	688
Xangati helps front line agents.		Brief article	May 1, 2008	157
You had me at 'hello': sometimes a simple phone call can reveal a hidden fraud. Here's how mortgage lenders can leverage customer contact strategies to reduce their fraud risk.	McKenna, Frank		May 1, 2008	2314
Good for business: how to create a great workplace through trust, pride, and camaraderie.	Kruger, Jennifer Barr		May 1, 2008	1595
APAC Customer Services Appoints Doug Almond Vice President, International Operations.			Apr 29, 2008	301
APAC Customer Services to Host Conference Call and Webcast on First Quarter 2008 Financial Results.			Apr 29, 2008	288
Echopass Customer to Showcase Hosted Contact Center at Genesys G-Force 2008.			Apr 23, 2008	579
Office Depot Introduces New Product Leasing Option to Help Its Customers Take Care of Business in Tough Economy.			Apr 21, 2008	569
Examine Opportunities for Growth, Customer Retention & Increased Efficiency in the Obstetrics/Gynecology Hormone & Contraceptive Market.			Apr 17, 2008	404
Farmers Insurance Helping Customers in Ordway Who Suffered Damages from Fire.			Apr 16, 2008	181
Bay Area News Group Selects APAC Customer Services to Provide Customer Care Solutions.			Apr 15, 2008	296
Need for Proactive Customer Care, Collections, and Alerts across Diverse Verticals Drive the Outbound Dialing Markets.		Company overview	Apr 8, 2008	591
Research and Markets: New Study Identifies the Practices that Make or Break a Customer Contact Center.			Apr 8, 2008	685
Transplace Successfully Completes SAS 70 Type II Audit.			Apr 8, 2008	757
OpenSpan and Malam Team Enter Strategic Agreement to Build Enterprise Customer Care Solutions.			Apr 7, 2008	549
APAC Customer Services Appoints Mark Anderson as Senior Vice President, Sales and Marketing.			Apr 3, 2008	311
Intuit Selects Constant Contact as Email Marketing Provider for Small Business Customers.			Apr 2, 2008	938
New Avaya Intelligent Customer Service Solutions Enhance Cost-Savings and Customer Experiences.		Company overview	Apr 2, 2008	563
Sales by the busload: an annual bus trip creates major customer loyalty for Wisconsin scrapbook store.	Kruger, Jennifer Barr		Apr 1, 2008	1379
True value: top producers never forget that there are two sides to every sale.	Cunningham, Sharon		Apr 1, 2008	498
Between a rock and a hard place: agents may find themselves in the difficult position of having to prove they did the best thing for their clients.	Verzone, Ronald D.		Apr 1, 2008	540
Giving the appropriate response.	Passios, Tim		Apr 1, 2008	780
APAC Customer Services, Inc. to Host Annual Shareholders' Meeting.			Mar 28, 2008	134
APAC Customer Services Appoints Arthur DiBari as Senior Vice President, Operations.			Mar 26, 2008	641
Farmers Insurance and Zurich Financial Services Will Display Mobile Catastrophe Claims Buses and 10 Customer Care Vehicles at the Zurich Classic in New Orleans, March 24-31, 2008.			Mar 21, 2008	536
Increase in Proactive Customer Care, Collections, and Alerts across Diverse Verticals Drives the Outbound Dialing Services Market.			Mar 19, 2008	456
Verint Witness Actionable Solutions Leverages Technology from RSA, the Security Division of EMC, to Help Customers Comply with PCI Standards.			Mar 17, 2008	1185
Office Depot is Taking Care of Business for Customers During Tax Time by Providing Free Copies of 2007 Tax Returns.			Mar 10, 2008	319
KeyBank reality check. (ABAMN 2007 Financial Marketing Awards: Customer Retention Marketing; First Place; Asset Size of $1 Billion to $5 Billion).		Brief article	Mar 1, 2008	71
Predicting the future, one customer at a time: customer analytics can help improve site-selection efforts and uphold the reputation of your brand. As more franchises realize the hidden value in their data, it's easy to predict the future of customer analytics.	Hollander, Rich		Mar 1, 2008	1140
Convergence: learning to live with just a slice of the pie.	Brown, Rachel	Cover story	Mar 1, 2008	2473
From idea to necessity: product and pricing engine technology has become a necessity in today's complex lending environment. Underwriting guidelines and rates can no longer be contained on spreadsheets, making technology the way to go.	Huff, Lawrence		Mar 1, 2008	2927
Convergys Upgrades Nawras Telecom's Billing and Customer Care Platform.		Company overview	Feb 27, 2008	675
Patient Care Technology Systems Customers Use ED Information System to Electronically Chart One Million Patient Visits.			Feb 25, 2008	704
APAC Customer Services Announces Fourth Quarter and Year End 2007 Results.			Feb 19, 2008	2479
APAC Customer Services to Host Conference Call and Webcast on Fourth Quarter and Full Year 2007 Financial Results.			Feb 11, 2008	278
Presidential Politics & Homeowner Insurance: Allstate Floridian Begins Consumer Education Campaign on Homeowners Insurance.			Jan 28, 2008	523
Joint Venture between Javelin Marketing and Customer Management Systems Allows Financial Advisors to Outsource Client Retention.			Jan 28, 2008	314
Customer Care and Marketing Intersect at First-of-its-Kind Industry Webinar Presented by Nuance.			Jan 21, 2008	297
APAC Customer Services Announces CEO Bob Keller to Retire in 2008.			Jan 17, 2008	310
Southwest Water Realigns Services Group Along Customer Lines.			Jan 11, 2008	307
Employees' social status in Iranian public and governmental organisations: effect of individual, organisational, and social factors.	Rostamy, Ali Asghar Anvary; Hosseini, Hamid Khodadad; Azar, Adel; Khaef-Elahi, Ahmad-Ali; Hassanzade		Jan 1, 2008	6349
'Big wheels' keep on turning for Frigo Group Logistics clients.	Saulnier, John M.		Jan 1, 2008	554
Charter Expands St. Louis Customer Care Call Center.			Dec 20, 2007	945
APAC Customer Services, Inc. Appoints Lynn E. Refer to Board of Directors.			Dec 17, 2007	269
ACULIS Recognized with an Outstanding Achievement Award for Customer Focus and Service among Top Utah Employers.			Dec 13, 2007	448
Pitney Bowes' Group 1 Software Adds e-Messaging Solution to Customer Communication Management (CCM) Suite.			Dec 5, 2007	492
CosmoCom Selected as Microsoft Launch Partner for Customer Care Framework 2008.		Company overview	Dec 4, 2007	549
Front and center: marketing trends make customer--rather than product--the focus.	Gretzner, Bonnie	Cover story	Dec 1, 2007	1743
Receive recognition for your creative work.		Brief article	Dec 1, 2007	124
Constant Contact Surpasses 150,000 Customers as Small Business Community Continues Rapid Adoption of Email Marketing.			Nov 28, 2007	858
The Most Important It Spending Priority for 2007 is Investments in Electronic Health Records (EHRs) According to New Study 'Business Trends Healthcare Technology: Understanding Your Healthcare Customer'.		Report	Nov 23, 2007	266
Frost & Sullivan Announces 2007 Best In-Class Customer Contact Award Recipients.		Awards list	Nov 15, 2007	292
OpenSpan Announces Enhanced Integration with Microsoft Customer Care Framework (CCF) 2008.			Nov 14, 2007	493
APAC Customer Services Announces Third Quarter 2007 Results.		Financial report	Nov 6, 2007	1306
Changing focus: digital technology allows retailers to focus more on customers and their experiences, not just products.	Pageau, Gary		Nov 1, 2007	839
Receive recognition for your creative work.			Nov 1, 2007	125
How can you grow your revenue and profitability now?	Gorman, Thomas		Nov 1, 2007	1762
Pillar Data Systems Introduces Consulting Service to Help Optimize Customers' Storage Environments.			Oct 30, 2007	730
APAC Customer Services to Host Conference Call and Webcast on Third Quarter 2007 Financial Results.			Oct 29, 2007	277
The customer is not always right.	Storey-Manseau, Laurie J.		Oct 26, 2007	815
Ten Golden Rules to Make Your New Clients Happy.	Remsen, John, Jr.		Oct 1, 2007	752
'Caring for customers like family' is at heart of Rich's dynamic global growth objectives.			Oct 1, 2007	163
Leveraging the retention lifecycle.	Clapp, Bruce		Oct 1, 2007	610
Receive recognition for your creative work.		Brief article	Jun 1, 2007	124
Receive recognition for your creative work.			Apr 1, 2007	124
Receive recognition for your creative work.			Mar 1, 2007	124
Predictability and trading efficiency of S&P CNX nifty index returns using support vector machines and random forest regression.	Kumar, Manish; Thenmozhi, M.		Jan 1, 2007	9961
Receive recognition for your creative work.			Jan 1, 2007	124

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