Browse Customer loyalty topic

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1-100 out of 100 article(s)

Title	Author	Type	Date	Words
Consumer Survey Indicates ATM Availability Tied to Customer Retention.			Jul 14, 2008	496
Rackspace Looks to Satmetrix and Net Promoter to Enhance "Fanatical Support".			Jul 8, 2008	721
Trauma Fixation Device Manufacturers Use Innovative Strategies to Build Customer Loyalty.			Jul 7, 2008	644
Issue Resolution Drives Loyalty, Retention, Satisfaction, According to CFI Group's Contact Center Satisfaction Index.			Jul 1, 2008	695
Determinants of performance in retail banking: perspectives of customer satisfaction and relationship marketing.	Jham, Vimi; Khan, Kaleem Mohd		Jul 1, 2008	3012
Western Corporate Federal Credit Union Selects Satmetrix to Drive Customer Loyalty Program for Member Credit Unions.			Jun 4, 2008	435
SAVVIS Selects Satmetrix to Build Customer Loyalty.			Jun 3, 2008	820
Consumers Choose: Samsung HDTVs and DVD Players Voted as Customer Favorites.			May 28, 2008	395
Discover(R) Card Wins Brand Keys Customer Loyalty Award for 11th Consecutive Year.			May 8, 2008	934
ISOdx Offers New Solution to Bring Efficiency, Profitability and Enhanced Customer Loyalty to IT Service and Support Businesses.			May 5, 2008	618
Growth of customer relationship management technology: product commoditization and decreasing customer loyalty is forcing insurers to improve their customer relationship management (CRM) strategies.			May 1, 2008	483
Orange Selects Chordiant Cx to Improve Customer Retention, Increase Revenues.			Apr 24, 2008	1197
Examine Opportunities for Growth, Customer Retention & Increased Efficiency in the Obstetrics/Gynecology Hormone & Contraceptive Market.			Apr 17, 2008	404
Satmetrix Benchmarks Net Promoter Scores in Four Key Industry Sectors.			Apr 10, 2008	848
Pacific Network Access Selects Hypercom's HBNet For Innovative Customer Loyalty Program.			Apr 10, 2008	1021
Marketing Leadership Council and Marketing Leadership Roundtable Identify Drivers of B2B Customer Loyalty.		Discussion	Apr 7, 2008	645
Business Thank You Cards Increase Customer Loyalty, Drive Repeat Business.			Apr 3, 2008	559
Sales by the busload: an annual bus trip creates major customer loyalty for Wisconsin scrapbook store.	Kruger, Jennifer Barr		Apr 1, 2008	1379
GEICO Earns Top Spot Again for Customer Loyalty on Brand Keys Index.			Mar 27, 2008	237
Satmetrix for Communities Enables Companies to Build Customer Loyalty and Activate Positive Word of Mouth.			Mar 5, 2008	519
Samsung Ranked No.1 in Customer Loyalty for Seventh Consecutive Year.			Mar 5, 2008	442
Konica Minolta Recognized as #1 Brand for Customer Loyalty in the MFP Office Copier Market.			Mar 4, 2008	683
The difference between 'satisfaction' and 'loyalty'.	Clapp, Bruce		Mar 1, 2008	572
KeyBank reality check. (ABAMN 2007 Financial Marketing Awards: Customer Retention Marketing; First Place; Asset Size of $1 Billion to $5 Billion).		Brief article	Mar 1, 2008	71
Scottrade Wins the 2008 Customer Loyalty Award in the Online Brokerage Category for the Third Consecutive Year.			Feb 28, 2008	700
Rewards Programs Pay for Customer Loyalty, But Fail to Engage, According to Allegiance, Inc.			Feb 28, 2008	488
Research and Markets: Retailers Need to Understand How to Enhance Their Appeal and Increase Customer Loyalty in the UK DIY Market.			Feb 21, 2008	336
Minto Communities Inc. Switches from Eliant to AVID Ratings for Customer Loyalty Management Services.			Feb 14, 2008	348
HP Unveils Network Software to Help Telecoms Build Customer Loyalty with Personalized Services.			Feb 6, 2008	1104
Satmetrix Hosts the Second Annual Net Promoter(R) Conference Drawing 400 Business Leaders from 24 Countries.			Jan 31, 2008	588
Digital Lightwave Announces Customer Loyalty Program for 40G Upgrades.			Jan 28, 2008	490
Hewlett-Packard RAP Program with Satmetrix Increases Customer Loyalty and Improves Business Relationships.			Jan 16, 2008	421
SPSS Furnishes Corporate Express with Predictive Analytics to Improve Customer Loyalty.			Jan 8, 2008	564
Employees' social status in Iranian public and governmental organisations: effect of individual, organisational, and social factors.	Rostamy, Ali Asghar Anvary; Hosseini, Hamid Khodadad; Azar, Adel; Khaef-Elahi, Ahmad-Ali; Hassanzade		Jan 1, 2008	6349
Satmetrix to Sponsor Second Annual Net Promoter(R) Conference for Customer Loyalty Professionals in Miami, January 24-25, 2008.		Conference news	Dec 4, 2007	409
The write price: value-added agency services are the key to boosting client loyalty.	Cunningham, Sharon		Dec 1, 2007	496
tyBit(TM) Takes Aim At Google With New adScriber(TM) Program.			Nov 14, 2007	757
Consistency, client loyalty give NEA Electronics stellar growth.	Madler, Mark R.		Nov 12, 2007	338
Customer Loyalty Programmes.	Lang, Yvonne	Brief article	Nov 8, 2007	297
KeyOn Communications Launches Rewards Program.			Nov 5, 2007	557
Guidewire Hosts Successful User Conference - Thanks Customers for Loyalty and Support.		Conference news	Oct 25, 2007	566
AVID Ratings is Selected by International Construction Giant Taylor Wimpy to Provide Customer Loyalty Management Services.			Oct 18, 2007	369
Top Nine Ways to Increase Customer Loyalty From Allegiance, Inc.			Oct 17, 2007	578
BPM Leader Pegasystems' PegaWORLD 2007 to Showcase Leading Companies Using BPM to Increase Revenue, Customer Retention and Productivity.			Oct 17, 2007	502
Regal Entertainment Group Customer Loyalty Program Reaches 10 Million Members.			Oct 16, 2007	492
KANA Customers to Discuss How Service Solutions Enable Customer Retention and Satisfaction.			Oct 9, 2007	552
The demise of customer loyalty?	Ostle, Glenn		Sep 1, 2007	468
Customer loyalty means greater profitability: based on an interview with Anthony J. Mullen, CPA, MS, Senior Fellow, National Investment Center for the Seniors Housing & Care Industry, and Partner, Royal Star Partners.		Interview	Sep 1, 2007	1287
Standing out: you don't have to be a large bank with a big budget in order to tap into the emotional power of brand positioning--a process that differentiates your financial institution and bolsters customer loyalty.	LiBrandi, Bryan N.		Sep 1, 2007	1199
Upromise Launches Innovative Way to Help Merchants Increase Customer Loyalty While Providing New College Savings Opportunities.			Aug 29, 2007	684
The Ken Blanchard Companies(R) Study on Customer Loyalty Reveals Employees Are the Most Critical Customer Service Asset.			Aug 29, 2007	936
Sterling Commerce Delivers New Multi-Channel Selling Capabilities That Drive Greater Customer Loyalty and Sales.			Aug 22, 2007	845
Caliber Data, Inc., Online Local Advertising Provider, Signs Letter of Intent to Partner with enStage, Inc. - a Global Provider of Purchase Transaction and Consumer Loyalty Card Tracking Services.			Aug 20, 2007	600
The Brookeside Group Introduces 'Brookeside EnAct!' a Software Tool That Measures Customer Loyalty in Real Time.			Aug 15, 2007	652
Canon U.S.A. Recognized as # 1 Brand for Customer Loyalty in the Office Copier Market for Seventh Consecutive Year.			Aug 13, 2007	423
Commerce Planet's Consumer Loyalty Group Completes Transition of Customer Service and Sales Functions to Costa Rica Facility.			Aug 7, 2007	662
ForeSee Pairs Up with eHarmony to Measure Customer Satisfaction.			Jul 24, 2007	348
Discover(R) Card Wins Brand Keys Customer Loyalty Award for 10th Consecutive Year.			Jul 6, 2007	731
Play N Trade Launches iNsider Club Customer Loyalty "10/10/10" Program.			Jun 29, 2007	289
Customer Loyalty Professionals Share Best Practices at First Ever European Net Promoter(R) Conference.			Jun 28, 2007	670
Stop & Shop Puts Customer Loyalty on Top Shelf with SPSS Predictive Analytics.			Jun 27, 2007	613
Issue Resolution and Offshoring Have Major Impact on Customer Satisfaction with Call Centers.			Jun 12, 2007	772
Jungo Reduces Operators' Customer Support Costs with New Gateway-Based Software.			Jun 11, 2007	1196
Crescent Celebrates Greenway Plaza's 40th Anniversary by Honoring Customer Loyalty.			Jun 9, 2007	548
Single Source Releases New SM-Plus(TM) v2.07 Service Business Software with Advanced Features Optimizing Customer Loyalty, Resources and Profitability.			Jun 6, 2007	484
Tomax(R) Retail.Net(R) Enhances Customer Loyalty at Farmacias El Amal.			Jun 5, 2007	423
For the first time in a decade, customer loyalty and engagement expectations have leveled off in each of the 55 categories tracked in the tenth annual 2007 Brand Keys Customer Loyalty Engagement Index, from Brand Keys, Inc., www.brandkeys.com.			Jun 1, 2007	109
Protecting your loyal customer base: protecting a customer base and generating loyalty forms a key part of firm strategy. It is essential to understand this process and take proactive steps to minimise the potential loss of key customers to competitors and seek opportunities to create customer returns.	Robinson, Louise; Cahill, Daryll		Jun 1, 2007	1234
Enterprise cross-sell offers new twist on old theme.	Nelson, Chris		Jun 1, 2007	1818
Added-Skincare Benefits and Young Consumer Retention Key to Success in the UK Deodorants and Bodysprays Market.		Industry overview	May 30, 2007	1072
Satmetrix and Zuberance Partnering to Deliver Innovative Solution for Improving and Leveraging Customer Loyalty.			May 18, 2007	457
Scottrade Wins Highest Customer Loyalty Award in the Online Brokerage Industry for Second Consecutive Year.			May 15, 2007	446
Brand Keys Customer Loyalty Engagement Index Ranks GEICO Top in Car Insurance Category.			May 8, 2007	239
Airlines See Fuel Costs, Mandates, Customer Loyalty as Top Issues in Sabre Airline Solutions' Global Survey on Key Industry Challenges.		Company overview	May 7, 2007	1582
First Ever European Net Promoter(R) Conference for Customer Loyalty Professionals Announced for London June 27-28.			May 2, 2007	551
A customer loyalty primer: how Lowrey Organ is using a rewards program to attract as well as retain customers.			May 1, 2007	973
Building loyalty goes beyond good customer satisfaction scores.	Clapp, Bruce		May 1, 2007	570
Qwest's Sioux Falls Customer Loyalty Call Center Celebrates Two-Year Anniversary.			Apr 25, 2007	337
Tomax(R) Retail.net(R) Provides Retailers with the Right Tools to Promote Customer Loyalty.			Apr 23, 2007	403
Cornerstone OnDemand is Recognized as Overall Satisfaction Leader in Three Market Segments in Bersin & Associates LMS Study.			Apr 3, 2007	701
Are African Americans the core organic consumer? Loyalty can be strengthened by bringing organic foods to minority neighborhoods.	Porter, Brenda		Apr 1, 2007	309
Routing: the foundation for contact center optimization.	Howell, Katrina		Apr 1, 2007	1273
Medio Systems Charges Ahead to Lead in Mobile Search.			Mar 15, 2007	478
Gain a Thorough Understanding of the Customer Retention Issues Lenders are Facing in Europe.			Mar 12, 2007	333
Put all your eggs in this basket: customer satisfaction.	Binder, Morris		Mar 1, 2007	487
Satmetrix Releases Enterprise Version 11.1 of Customer Loyalty Software With Enhanced Net Promoter(R) Support.			Mar 1, 2007	556
Satmetrix Reveals Findings on Cultural Differences in Customer Loyalty Surveys and Net Promoter(R) Scores.			Feb 22, 2007	599
New Telcordia Service Management Suite Drives Customer Loyalty, Increases Mobile Usage, Revenue.			Feb 12, 2007	578
Comverse Introduces Real-Time Billing Solution (RTBS) 5.0.			Feb 12, 2007	1142
IMN Introduces Loyalty Driver(TM) Portal to Make Auto Dealership E-Newsletters Even Faster and Easier to Publish.			Feb 6, 2007	623
Marketing Executive Receives 2007 Lifetime Achievement Award for Breakthroughs in Consumer Research and Marketing.		Company overview	Feb 6, 2007	667
Customer Loyalty Professionals Exchange Best Practices at Inaugural Net Promoter(R) Conference.			Feb 1, 2007	646
People are the face of your business; to win customers, companies need to analyse and devise attributes which differentiate them from competitors. Once customers are attracted to the business, a key strategy is to encourage them to return.	Cahill, Daryll; Robinson, Louise		Feb 1, 2007	1207
Private label strategy and customer loyalty.	Kuo, Kuan-Chang		Feb 1, 2007	4440
SEMDirector Publishes White Paper on Innovative Ideas for Leveraging Search Marketing Programs in Customer Retention Efforts.			Jan 24, 2007	483
World Insurance Report: Customer Satisfaction is No Guarantee of Loyalty.			Jan 23, 2007	2241
AutoSurvey Announces New Version of Its Customer Loyalty Application.			Jan 23, 2007	677
Softscape Reports Most Profitable Year in Company History; Attributes Growth to Long-Term Customer Loyalty.		Company overview	Jan 22, 2007	553
Reaping the Returns: Convenient Returns Process Helps Retailers Ensure Customer Loyalty.			Dec 13, 2006	842
Inaugural Net Promoter(R) Customer Loyalty Conference Announced for New York, January 31, 2007.			Nov 27, 2006	523

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