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1-100 out of 100 article(s)

Title	Author	Type	Date	Words
United States : SYSPRO Value Proposition Translates into High ERP Customer Retention.			Dec 17, 2009	445
SYSPRO Value Proposition Translates into High ERP Customer Retention.			Dec 15, 2009	647
SkillSoft Ranks Number One in Customer Loyalty for Third Consecutive Year in Survey of Global Software and IT Companies.			Dec 9, 2009	701
New survey reveals customer loyalty primary issue for airline industry.			Dec 7, 2009	514
Canada : Nortel Business Solution Gives CASSCOMM New Revenue Opportunities, Boosts Subscriber Loyalty.			Nov 20, 2009	300
Is Loyalty Dead? In this grueling economic environment, it's certainly endangered. But maybe loyalty has always been an illusion.	McEwen, William J.		Nov 19, 2009	1208
Beyond the ultimate question; a systematic approach to improve customer loyalty.		Book review	Nov 1, 2009	155
Discrepancy between disaster preparedness perception and reality in UK small- and mid-sized businesses: despite confidence in client loyalty, SMBs without effective disaster preparedness plans lose customers.			Nov 1, 2009	875
Skills-based routing: the tool you need to generate revenue and retain customers.	Passios, Tim		Nov 1, 2009	768
United Kingdom's Most Popular Property Website Uses Vovici to Increase Customer Retention.			Oct 27, 2009	633
United States : ESRI s GIS to Provide Customer Retention Services for National Grid Gas.			Oct 27, 2009	224
Cabela's Expands Customer Loyalty Program via Partnership with Cenex Brand.			Oct 20, 2009	553
ARAMARK Expands Campus Customer Loyalty Program.			Oct 19, 2009	519
aerie by American Eagle Customer Loyalty Program Surpasses One-Million Members in Just over One Year.			Oct 13, 2009	486
NewBay LifeCache Social Networking Exceeds 10 Million Users.			Oct 8, 2009	648
New Intuit Solution Delivers More Deposits for Financial Institutions, Increases Customer Loyalty.			Oct 7, 2009	895
e-Dialog Targets E-mail Marketing Aimed at Building and Enhancing Customer Loyalty for JetBlue Airways.			Oct 5, 2009	475
WorkForce Software Changes the Impact of Workforce Management Solutions on Profitability, and Employee and Customer Retention.			Oct 1, 2009	710
A simple tool to help assess and create customer value.	Triplett, Ted		Oct 1, 2009	420
Best practices in contract manufacturing: though different in size and scope, these six companies have long track records of success.	Sherman, Randall; Leone, Dave; Klomp, Frank	Company overview	Oct 1, 2009	2727
No such thing as loyalty? Global loyalty leaders ICLP release controversial white paper.			Sep 24, 2009	491
EYC Selects Netezza to Power Retail 2.0[TM] Customer Loyalty and Segmentation Solutions for the Retail Sector.		Company overview	Sep 17, 2009	573
Research and Markets: Customer Retention in Wealth Management 2009.			Sep 17, 2009	229
National Benchmarking from Allegiance Takes the Pulse of Banking/Credit Union Customer Loyalty and Engagement.			Sep 16, 2009	635
With ATICO Fakhreldin Group, You Move from Gold to Platinum.			Sep 14, 2009	435
MegaPath Executives to Present on Increasing Customer Loyalty with Managed Services at Industry Conference.		Conference news	Sep 8, 2009	354
Customer service still seen as the main determinant of customer loyalty.		Brief article	Sep 1, 2009	131
How to build and maintain client loyalty during the long-term disability claims process.	Newfield, Jason		Sep 1, 2009	796
Schedule at a glance.		Brief article	Sep 1, 2009	435
IPTV services: the sum of the parts.	Scherf, Kurt		Sep 1, 2009	668
Research and Markets: "Service Invention to Increase Retention" Gathers Insights from More Than 150 International Marketers, Via Online Audit and One-On-One Qualitative Interviews.			Aug 27, 2009	828
Renno launches customer retention program.			Aug 22, 2009	237
Renno Communications Group Taps into Customer Retention Sector.			Aug 16, 2009	562
Confused.com Chooses SAS to Better Target New Customers and Improve Customer Retention.			Aug 13, 2009	645
United States : JDA Software Outlines Strategies for Consumer Packaged Goods Manufacturers to Grow Market Share and Maintain Customer Loyalty.			Aug 4, 2009	373
JDA Software Outlines Strategies for Consumer Packaged Goods Manufacturers to Grow Market Share and Maintain Customer Loyalty.			Aug 3, 2009	994
Omega and Vovici Partner to Boost Revenue, Profits for Companies by Maximizing Customer Satisfaction & Loyalty.			Jul 29, 2009	534
NDS @ IBC 2009: Delivering the Future of TV.			Jul 17, 2009	1230
New Research From Vovici Shows Businesses With Highly Loyal Customers Practice 7 Principles.			Jul 16, 2009	623
XSell Announces Enhancements to Cable FrameworX[TM] Now in Production.			Jul 14, 2009	580
OneCommand's Customer Retention Technology Drives Recession Success for Toyota Dealers.			Jul 7, 2009	866
United States: To Improve Customer Retention, Today's IVR Systems Must Deliver a 'Personalized' Experience.			Jul 7, 2009	504
Scout Analytics Debuts to Drive Subscription Revenues for Online Services.			Jun 30, 2009	892
Compass Group and First Data Introduce New Consumer Loyalty Program.		Company overview	Jun 24, 2009	456
Loyalty schemes improve customer retention.			Jun 23, 2009	595
Major Study Finds Extensive Consumer Defection Dilemma Facing Packaged Goods Industry.			Jun 22, 2009	909
Loyalty programs of GCC companies increase customer retention by 29 per cent during economic downturn.			Jun 22, 2009	728
QlikView Ranks #1 for Ease of Use and Customer Loyalty in World's Largest Independent Survey of Business Intelligence Users.			Jun 3, 2009	773
MoneyGram International Expands Customer Loyalty Program to Europe and Canada.			Jun 2, 2009	483
Duck Creek Technologies Hosts 6th Annual User Conference - Thanks Customers for Loyalty and Support.			May 13, 2009	533
75 Percent of Endeca B2C and B2B Customers Say Designing Personalized User Experience Drives Revenue and Customer Loyalty.		Company overview	May 8, 2009	716
Discover[R] Card Wins Brand Keys Customer Loyalty Award for 12th Consecutive Year.			May 5, 2009	782
ClickFox Announces Three Customer Experience Analytics (CEA) Business Solutions.			May 5, 2009	870
Increase retention by adding value.	Triplett, Ted		May 1, 2009	566
Convergys BSS/OSS Solutions Honored with Three Awards for Innovation and Improvements in Customer Loyalty.		Company overview	Apr 30, 2009	633
Customer Satisfaction with Online Financial Services Improves Despite Sagging Economy.			Apr 21, 2009	828
Sitel Executive to Moderate Discussion about Increasing Customer Loyalty in the Contact Center.			Apr 14, 2009	227
CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: U.S. wireless service providers confront costly customer retention challenges as mobile data usage escalates. Now what?		Company overview	Apr 2, 2009	511
Being the "nice guy" in business: unfortunately, there's no user's manual on customer relations and troubleshooting. But if you stay true to your morals and ethics and never compromise your company's integrity, customer loyalty will be easier to come by than you may think.	Schoenholt, David L.		Apr 1, 2009	1397
Innovation in logistics outsourcing relationships: proactive improvement by logistics service providers as a driver of customer loyalty.	Wallenburg, Carl Marcus		Apr 1, 2009	13503
richrelevance Introduces myrecs[TM] to Speed Product Discovery and Build Customer Loyalty and Engagement.			Apr 1, 2009	704
L-SOFT LAUNCHES LISTSERV MAESTRO 4.0.			Apr 1, 2009	527
Tesco banking on customer loyalty to help plans thrive.			Mar 30, 2009	273
Conde Nast Launches Improved Rewards Programs for Lucky to Help Subscribers Save More Money While Shopping.			Mar 30, 2009	563
Brand Keys Customer Loyalty Engagement Index Again Rates Konica Minolta #1.			Mar 18, 2009	584
NES Rentals Improves Industry-Leading Customer Loyalty With Net Promoter Score[R].			Mar 16, 2009	450
Frost Bank Chooses Allegiance to Drive Higher Customer Retention and Loyalty.		Company overview	Mar 10, 2009	578
Achieving the Elusive Win-Win-Win: Customer Loyalty, Full Agent Utilization and Cost Curtailment - Varolii Webinar.			Mar 9, 2009	335
Samsung Tops Brand Keys Customer Loyalty Study for Eighth Straight Year.			Mar 2, 2009	484
Retention and attrition: getting it right ... finally! retention is better among customers who use online banking and a debit card.	Clapp, Bruce		Mar 1, 2009	565
Innovations in dosage & delivery: style or substance? Several factors are driving new dosage and delivery technologies, the most prominent of which is the lack of new, innovative ingredients.	Hilton, Jeff		Mar 1, 2009	2348
Loyalty Lab Launches Four New Products for Improving Customer Retention.			Feb 3, 2009	442
Helping stores go green with retail technology.	Lee, Stanley		Feb 1, 2009	1044
Top tips to build and keep customer loyalty with CRM.	Read, Brendan	Company overview	Feb 1, 2009	2219
Does Your Business Have An Effective Retention Of Title Arrangement To The Goods It Supplies?			Jan 29, 2009	556
The seeds of customer loyalty.	Kowalke, Peter		Jan 1, 2009	464
Attensity Kicks Off 2009 Customer Advisory Board for Text Analytics to Drive Customer Loyalty.			Dec 22, 2008	953
80 percent of mall shoppers surveyed reported having a problem on their last mall visit.		Brief article	Dec 19, 2008	75
New study by Freeform Dynamics highlights barriers to widespread adoption of effective customer retention strategies for mobile operators.			Dec 17, 2008	662
Blink Logic's Web Site Sharpens Focus on Customer Retention Solutions.			Dec 17, 2008	898
KXEN Next Generation Analytics Boost Customer Retention at Vodafone Netherlands.			Dec 11, 2008	1066
Next Generation Uplift Analytics Shown to Optimize Customer Retention.			Dec 10, 2008	948
Subscribers profit as mobile wars intensify: these are great times to be a mobile phone subscriber in Kenya as operators slash prices in an intense battle to dominate the market. Andrea Bohnstedt, reporting from Nairobi, provides the details.	Bohnstedt, Andrea		Dec 1, 2008	1187
Karma capitalism: going beyond the basics.	Wolfgram, Sarah		Dec 1, 2008	664
Rightsizing retention.	Clapp, Bruce		Dec 1, 2008	555
Full disclosure.	Robbins, John M.	Column	Dec 1, 2008	1638
Virgin Media Selects Satmetrix to Implement a Net Promoter Program to Strengthen Customer Loyalty.			Nov 12, 2008	458
Using Business Holiday Cards During the Holiday Season Builds Customer Loyalty.			Nov 10, 2008	656
Data Breaches: What Should Banks, Payments Firms and Merchants Do to Protect Brand Equity and Customer Loyalty?			Nov 4, 2008	639
Watch out for customer attrition: customer attrition often balloons following a merger and stays elevated for an extended time. You can keep these loses under control by taking a few simple preventative steps involving the front-line personnel of the merged institution.	Babcock, Walter E., Jr.	Cover story	Nov 1, 2008	1748
Scottrade Wins Highest Customer Loyalty Award in the Online Brokerage Industry for Fourth Consecutive Time.			Oct 29, 2008	465
VistaComm(R) Chooses Blink Logic(TM) to "Deliver What's Next" in Customer Retention Solutions.			Oct 28, 2008	813
Notes of Thanksgiving Help Customer Loyalty and Boost Business.			Oct 23, 2008	739
Precision Tune Auto Care Injects Web 2.0 with New Customer Retention Tool.			Oct 22, 2008	605
'Relevance' matters for retention.	Clapp, Bruce		Oct 1, 2008	571
Enhanced Television Applications to Become the Battleground for Customer Loyalty.			Sep 19, 2008	666
Commerce Planet Announces Agreement to Sell Consumer Loyalty Group and Legacy Media for $4 Million of Cash and Stock.			Sep 18, 2008	731
HipCricket and Enticent Partner to Deliver Integrated Mobile Marketing and Customer Loyalty Solutions to Broadcasters.			Sep 16, 2008	659
CSP offers benchmark measures of customer advocacy, loyalty and satisfaction.			Sep 1, 2008	325
Whatever Happened to the "Service Station"? In their efforts to cut costs, companies in gasoline retailing -- and plenty of other industries -- are minimizing human interaction. Does this self-service approach risk turning their brands into commodities?	McEwen, William J.		Dec 13, 2007	1200

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