Customer Relationship Management and Enterprise Content Management 2003 Exhibitor Profiles.

Business Editors/High-Tech Writers

CRM 2003

Enterprise Content Management 2003

LONDON--(BUSINESS WIRE)--Oct. 7, 2003

The Customer Relationship Management (CRM) Conference & Exhibition and the Enterprise Content Management (ECM) events take place October 7 - 9, at the Olympia in London, United Kingdom. For in-depth information about the events, visit http://www.crmevent.co.uk/ and http://www.ecmshow.co.uk/.

Below are profiles from CRM and ECM exhibitors. News releases and advisories are available at http://www.tradeshownews.com, Business Wire's global trade show and conference news resource. Business Wire is the official news wire service for the CRM and ECM events.

Show:  (CRM Fall 2003)
Company: Ascent Technology Ltd
Booth/Stand: K30
Public Relations Contact: Carl N. Adams
Investor Relations Contact: Roger Coles
Phone: [phone]
E-mail: [e-mail]
Web: www.ascenttechnology.co.uk
Link To Your Press Area URL: www.ascenttechnology.co.uk/wn_default.htm

Ascent Technology has been providing information technology to
businesses since 1982. The company focuses upon development and
distribution of its own software and the provision of complete IT
solutions to end user customers. As an established software author,
the company develops and markets its own-brand Ascent applications for
Customer Relationship Management, Contact Centres, E-marketing,
Internet & Intranet Portals and Workflow. The company also provides
solutions to end-user customers making use of major third party
applications such as Sage Line 500 and mySAP All-in-One ERP software.

Show:  (CRM Fall 2003)
Company: Data Technology plc
Booth/Stand: K06
Phone: [phone]
E-mail: [e-mail]
Web:  www.datatechnology.co.uk
Link To Your Press Area URL:
http://www.datatechnology.co.uk/news/over.htm

Data Technology provides systems integration and IT consultancy to
organisations across all types of industries and markets.
Collaborating with Talisma for CRM solutions, we can identify a
company's CRM requirements, help build strategy, implement and
integrate solutions, provide training, supply skilled consultants, and
manage applications through an outsourcing service. Talisma is a
powerful Customer Service tool that includes the core components
expected from a leading CRM application but also focuses on improving
customer service through self-service and the web.

We also specialise in:
-- EDI
-- Business Intelligence
-- JDE Application Management
-- ERP
-- Supply Chain Management

Show:  (Enterprise Content Management 2003)
Company:  Ektron, Inc.
Booth/Stand: E509
Public Relations Contact: Beth Strohbusch
Investor Relations Contact: Beth Strohbusch
Phone: [phone] ext. 107 or, in Germany, 49 7633 9234 910
E-mail: [e-mail]
Web: www.ektron.com
Link To Your Press Area URL: http://www.ektron.com/news.cfm?doc_id=171

Ektron, Inc. is a visionary leader in content management. Ektron's
software helps organizations with strategic use and reuse of data, to
support existing business processes or to create new processes. More
than 9,000 organizations worldwide rely on Ektron's browser-based
solutions for XML strategies, Web content management, small business
Web publishing, and more. Founded in 1998, Ektron offers a range of
flexible, scalable HTML and XML content management systems (including
Ektron CMS300) as well as the market-leading editing tools eWebEditPro
and eWebEditPro+XML. Ektron is based in Amherst, New Hampshire and has
offices in Europe.

Show:  (Enterprise Content Management 2003)
Company:  Goss Interactive
Booth/Stand:  e710
Public Relations Contact:  Annika Ginman Trout
Investor Relations Contact:  Richard George
Phone:  [phone]
E-mail:  [e-mail]
Web:  www.GossInteractive.com

Goss Interactive develops and delivers content management
applications and business solutions that allow efficient processing of
digital information resources across multiple channels. Our
experienced team offers a range of web-based solutions and the nature
of our business means that our services are constantly evolving to
meet the demands of our vast client base. CONTROLSITE is our core
product, and is a mature and feature rich enterprise content
management system that has been developed by our internal team. Please
come and visit us on Stand e710 and we can introduce you to the many
levels of solutions that we offer.

Show:  (CRM Fall 2003)
Company: Identify Software
Booth/Stand: H-12
Public Relations Contact: Renee Himelhoch Chemel
Investor Relations Contact: Renee Himelhoch Chemel
Phone: [phone]
E-mail: [e-mail]
Web: www.identify.com
Link To Your Press Area URL: www.identify.com/news/press-releases.html

Identify Software is the leader in application support chain
optimization, enabling enterprises and software vendors to reduce
support costs and improve customer service by dramatically
accelerating problem resolution. Identify's patented Black Box
software captures full problem data and provides the means for root
cause identification by any tier in the support chain. Fully
integrated with existing processes, the Black Box turns application
support from a cost item to a competitive advantage. Established in
1996 Identify Software is headquartered in Israel and Raleigh North
Carolina, with offices throughout the US, Europe and in Japan.

Show:  (CRM Fall 2003)
Company: Kommunicate Limited
Booth/Stand: 4
Public Relations Contact: Susan Woollard
Investor Relations Contact: Lyn Fairall
Phone: [phone]
E-mail: [e-mail]
Web: www.kommunicate.co.uk
Link To Your Press Area URL: www.kommunicate.co.uk/press

Kommunicate has an eighteen-year track record as a "value-added
supplier" of business-essential applications designed to speed-up
business processes and deliver a fast and quantifiable return on
investment. Visit the Kommunicate stand to see how our products can
"Turbo Charge Your Business Processes." See the presentation by
Product Manager, Matt Lambert at 1:15 pm on Tuesday 7th October
entitled "How you can turn your CRM into a communications hub by
adding remote access to data with Captaris CallXpress, fax directly
from any CRM software using Captaris RightFax and Image enable your
CRM with OnBase."

Show: CRM Fall 2003
Company: Nomis Limited
Booth/Stand: M25
Public Relations Contact: Sooty Petri
Investor Relations Contact: George Petri
Phone: [phone]
E-mail: [e-mail]
Web: www.nomislimited.com
Press Area URL: www.nomislimited.com

Nomis is a CRM solutions supplier helping organisations develop
and refine their sales and marketing strategies and implementing IT
solutions to support them. Nomis provides consultancy, training,
installation and support for the IT solutions. Nomis has developed its
own sales management solution, SalesVision, and is launching the
latest version of it at CRM 2003. Nomis is a business partner for one
of the leading customer relationship management systems, Maximizer
Enterprise. The IT solutions are further enhanced by the web services
offered to our customers such as website design, optimisation, and
maintenance as well as the development of eMarketing campaigns.

Show:    CRM Fall 2003
Company:  Remedy
Booth/Stand: J20
Public Relations Contact:  Caroline Dennington
Phone: [phone]
E-mail: [e-mail]
Web:  www.remedy.com
Link to your press area URL:
http://www.remedy.com/corporate/pressroom/

Remedy is the leading provider of Service Management software
solutions that enable organisations to reduce costs, improve quality
of service, and maximise overall operational effectiveness.
Established in 1990, Remedy today has more than 7,000 customers
deployed in over 12,000 sites worldwide, with 75 percent of the
Fortune 100 and 60 percent of the Global 500. Remedy delivers best
practice functionality through packaged applications built on a highly
adaptable development platform. Remedy's packaged applications -- IT
Service Management and Customer Service and Support -- incorporate
best practice functionality, allowing organisations to deliver
superior services levels to internal employees and external customers.

Show:  (Enterprise Content Management 2003)
Company: STRATEGY PARTNERS
Booth/Stand:  E45
Public Relations Contact: John Symon
Investor Relations Contact:  Rory Staunton
Phone:   [phone]
E-mail:  [e-mail]
Web:  www.strategy-partners.com
Link To Your Press Area URL:  http://www.strategy-partners.com/

Strategy Partners is an innovative, independent advice company
which researches and consults on specific IT applications. We provide
business-driven, pragmatic and actionable advice to help organisations
acquire and effectively exploit systems operationally.

Strategy Partners currently offers market research, reports and
advice services in the following key technology areas:

-- Document and Content Capture and Imaging
-- Electronic Document & Content Management
-- Workflow and Business Process Management
-- Enterprise Resource Planning
-- Document Output -- (generation and delivery)
-- Knowledge Management
-- Document Outsourcing and Services

For IT vendors, systems integrators and service companies we
provide crucial go-to-market strategies, real-world market
quantification and segmentation and in-depth analysis and intelligence
to exploit their markets in Europe. Offices in: UK, France, Germany,
Switzerland and the USA.

Contact Details:

Strategy Partners
Chappell House
The Green
Datchet
Berkshire
SL3 9EH
Tel: [phone]
Fax: [phone]
URL:  www.strategy-partners.com
Contact:  Venita Pretorius
e-mail:  [e-mail]