Articles from Customer Interaction Solutions (July 1, 2009)

1-25 out of 25 article(s)

Title	Author	Type	Words
15 ways to keep your job.	Tehrani, Rich		1320
Aren't centers already unifying communications?	Dawson, Keith		693
Can UC save you real dollars?			283
Convergys.			184
CRM executives speak out.	Read, Brendan		1552
CRM solution.			103
Don't cut customer outreach in a recession.	Tehrani, Rich	Brief article	246
Ending charity fraud, misrepresentation, and bad practices.	Read, Brendan B.		699
Five nine.		Brief article	78
Get going with hosting.	Read, Brendan	Company overview	1563
Getting here from there.	Searcy, Tim		869
GMT.		Brief article	153
Interprise Software Solutions.			90
Noble Systems Corporation.		Brief article	120
Performance analytics: critical roles, critical needs.	Read, Brendan	Company overview	2381
Short Message Service (SMS).	Passios, Tim		861
SPSS.		Brief article	62
Supplier Survey: CRM to SMBs.	Read, Brendan		744
Syntellect.		Brief article	108
The death of the sales manager.	Tehrani, Nadji		705
The IP Contact Center Technology Pioneer Awards.			423
The ROI to attend IT EXPO.			780
Verint.		Brief article	152
Videoconferencing (finally) gets here.	Read, Brendan		1437
Zultys.			276