Articles from Customer Interaction Solutions (December 1, 2007)

Title	Author	Type	Words
Alphabetical listings.		Directory	6119
Deploying a business communications solution.	Passios, Tim		711
How to buy call center/CRM technology and services judiciously: the greater the options, the more challenging buying "the right" product or service will be.	Tehrani, Nadji		1123
Ignorance is bliss with technology.	Schelmetic, Tracey E.		777
Microsoft unifies the call center.	Tehrani, Rich	Interview	1105
Product/services listings.		Directory	6942
Reducing background noise to boost customer satisfaction.	Schelmetic, Tracey E.		398
The "intelligible" choice: intelligibility of calls as a competitive advantage.	McGrogan, Joe		654
The essential Buyers' Guide tip sheets.	Schelmetic, Tracey E.	Company overview	6363