Articles from Customer Interaction Solutions (February 1, 2003)

1-39 out of 39 article(s)

Title	Author	Type	Words
Albuquerque and rural New Mexico heat up. (RE: Locations).	Beatty, James		1655
Alcatel adds to OmniSwitch family. (New Products).		Brief Article	319
Artisoft releases TeleVantage 5.0. (New Products).		Brief Article	343
Ask Dr. Jon. (The Purdue Page).		Brief Article	264
Award marketing: the most effective way to differentiate your firm! (Publisher's Outlook).	Tehrani, Nadji		1141
Beware the vaccum: e-mail management in the age of multichannel customer service. (e-CRM).	Breslauer, Ralph		1906
Bustronic releasas PICMG 2.16-compliant backplace. (New Products).		Brief Article	274
ComCity upgrades SalesCart PRO. (New Products).		Brief Article	196
Do as I say, not as I do.		Brief Article	208
DPS Consulting releases results. (New Products).		Brief Article	198
DYS updates email CONTROL! (New Products).		Brief Article	278
Earning customer loyalty through automation. (Customer Relationship Management).	Kastner, Daniel	Industry Overview	2101
Elix supports VXML. (New Products).		Brief Article	176
ePeople releases Teamwork 4.5. (New Products).		Brief Article	319
Executive Roundtable.		Panel Discussion	2049
Force Computers offers dual Intel Xeon processor server boards. (New Products).			243
Hipbone ships productivity extensions to synetry. (New Products).			346
Humantech to present ergonomics seminars. (Happenings).		Brief Article	146
Knowlagent acquires simtrex. (Strategic Alliances).		Brief Article	210
KnowledgeBase Marketing offers Digital Neighborhoods. (New Products).		Brief Article	231
Lost in a sea of spam? (TMC Labs).	Keating, Tom	Product/Service Evaluation	2358
MarketSoft releases marketing project management application. (New Products).		Brief Article	223
Motive announces Storage Networks Solution. (New Products).		Brief Article	232
MVP Quality Award winners.		Brief Article	124
PeopleSoft delivers CRM 8.8. (New Products).			322
Perish the paradox: using analytics to unearth true intelligence in customer interactions. (Call Center/CRM Management Scope).	Moriah, Elan		2072
Research highlights from Prudue University. (The Prudue Page).		Brief Article	184
Rhetorical breaks into German market with rVoice4.0 launch and semanticEdge. (Strategic Alliances).		Brief Article	150
Rockwell FirstPoint Contact expands operations in Thailand. (Strategic Alliances).		Brief Article	144
ServiceWare enhances SmartMiner. (New Products).		Brief Article	150
Tenth-annual MVP Quality Award winners. (Outsourcing).		Industry Overview	2250
The CEO Spotlight.	Taylor, Gary	Interview	975
The FTC is about to eliminate 3 to 5 million jobs let's stop them! (High Priority!).	Tehrani, Rich	Industry Overview	2122
Vocent offers voiceprint-enabled Password Reset. (New Products).		Brief Article	324
Vodavi debuts STARPLUS STS. (New Products).			317
Waldmann Lighting Debuts Roma. (New Products).		Brief Article	234
Witness Systems expands e-learning solution, partners with phasient. (Strategic Alliances).		Brief Article	239
WNS expands capacity. (Strategic Alliances).		Brief Article	227
Zultys offers MX1200. (New Products).		Brief Article	272