Articles from Customer Interaction Solutions (March 1, 2001)

1-70 out of 70 article(s)

Title	Author	Type	Words
Acxiom Inks IBM Accord.		Brief Article	136
Agilera Partners With Frontstep.		Brief Article	130
Alcatel Enhances OmniTouch With Functionality From Genesys.		Brief Article	138
ASC's InspirationPro Bows.		Product Announcement	169
Baxtsoft Releases Net Prospector.		Brief Article	159
Bizfon Connects With Combination Key/PBX Phone System.		Brief Article	174
Canadian Expansion For Stream International.		Brief Article	119
Chordiant Announces PrimeResponse Deal.		Brief Article	153
Cisco Introduces Powered Network Contact Center Services Designation.		Brief Article	139
CLOSING THE CONTACT CENTER QUALITY LOOP WITH CUSTOMER EXPERIENCE MANAGEMENT.	Freedman, Ilan		1479
COM2001.com Launches Accessibility Communications Solution.		Product Announcement	249
Composit Opens U.S. HQ.		Brief Article	57
Concentric Circles In Accord With CSC.		Brief Article	83
Convergys Gets A Keane Duo.		Brief Article	90
Correction.		Correction Notice	46
Customer DataMart 2.0 Available From Aspect.		Brief Article	160
Daleen Rolls Out BillPlex Plus For Wireless.		Brief Article	97
E-Learning Starter Kit From GeoLearning.		Brief Article	162
Elk Traveler Delivers CRM Functionality To PalmPilots.		Brief Article	85
Enhanced CIMphone From Composit.		Brief Article	112
Enhanced Telution Solution.		Brief Article	173
Epilepsy Foundation Selects Epsilon For Marketing Assist.		Brief Article	108
eProject: Midmarket Solution For Professional Services Automation.		Brief Article	160
eSpeed Purchases Ascendant Centers.		Brief Article	94
FirePond Sets Sights On Brightware.		Brief Article	157
Front Office For Channel Partners From OnDemand.		Brief Article	106
Gold, Avaya And Nuance Ally For Voice-Driven Enterprise Solutions.		Brief Article	121
HP Completes Bluestone Deal.		Brief Article	119
IBM Unveils Translation Server Software.		Brief Article	135
InteliData Acquires Home Account Network.		Brief Article	110
Interactive Self-Help Alternative: TroubleTree.		Brief Article	162
InternetSpeech, Selectica Offer Voice Enabling Alternative.		Brief Article	103
IRT Grows in Florida.		Brief Article	81
It's A Breeze: XML Studio Release 2.2.		Brief Article	157
Knowledge Management And Database Technologies Roundup.			323
Magic Software Enterprises Releases Magic eCONTACT Version 2.		Brief Article	125
MEETING THE CHALLENGES OF CHOICE With IP Telephony.	Klein, Bennett		1768
MindArrow And Onyx Integrate Multimedia Messaging With CRM Software.		Brief Article	143
Motivation Online Modifies Moniker.		Brief Article	85
Motorola Gets Fulfillment From EDS.		Brief Article	95
Multivendor Telecommunications Management Tool.		Product Announcement	176
NEC Will Integrate Quintus Suite.		Brief Article	75
NEW And GENCO Offer Product Assist.			125
New Mexico Connections.		Brief Article	72
New Version Of VIPCenter From Kovair.		Brief Article	153
New Web Site Helps E-Tailers Combat Online Fraud.			190
Nuance Releases Text-To-Speech.		Brief Article	170
Origin Internet Voice Recorder.		Brief Article	168
PegaRULES For Business Rules Management.		Brief Article	139
Pyderion Joins Intecom's Fold.		Brief Article	89
Q: HOW DO YOU SCREW UP A PERFECTLY GREAT ECONOMY? A: ASK ALAN GREENSPAN.			2113
Racal Name Change.			88
Real-Time Marketing Channel Platform From Unica.		Product Announcement	178
Relying On Technology To Conquer The Winter Doldrums.		Brief Article	3417
Remote Assistance Solution For Web Sites.		Brief Article	73
SELECTING AND BUYING CRM SOFTWARE.	Megazzini, Ernie		3487
Service911 Gets The BizWorks, Changes Identity.			188
Shareholders Approve New Intelect Identity.		Brief Article	100
Silvon Adds Customer Relationship Analytics Stratum.		Product Announcement	187
SITEL, Avaya Ally To Offer CRM Solutions.			214
SIXTEENTH-ANNUAL TOP 50 OUTBOUND TELESERVICES AGENCIES RANKING.			4783
Streaming Services Solutions From V-SPAN.		Brief Article	119
Talisma eCRM Links With Jamcracker.		Brief Article	73
Telcordia Et Al. Partner For Contact Center Solution.		Product Announcement	168
TMC[TM] Labs Review.		Evaluation	1638
Transforming A Transparent Eyeball.	Lounsbury, Erik		936
Two For The Contact Center.			832
Unicorn Release 5 Available From UshaComm.		Brief Article	152
Velaro Conceived By e.magination.		Brief Article	168
Witness And Knowledge Impact E-Learning.		Brief Article	151