Customer Interaction Solutions' eighth annual CRM Excellence Awards, Part One.

For the eighth consecutive year, the editors of Customer Interaction Solutions dared readers to prove that their companies have what it takes to win the coveted CRM Excellence Award. Below is Part One of the winners list--the companies that offer the best and the brightest customer relationship management products and services, all to the benefit of their clients. Winners were chosen on hard data: quantifiable results that convinced us, without a doubt, their clients were infinitely better off with these companies' products and services than without.

Congratulations to the winners!

EDITOR'S NOTE: Because of the very large volume of award applications we received, the CRM Excellence Award winners will be presented in two parts, to be continued next month in the June 2007 issue of Customer Interaction Solutions. More information about winning companies and their products and services may be found at www.tmcnet.com.

Altitude Software

Altitude Voice Portal

www.altitude.com

Aplicor, Inc.

Aplicor Online CRM

www.aplicor.com

Autonomy etalk

Intelligent Contact Center

www.autonomy.com

AvantGo

AvantGo

www.avantgo.com

Centive, Inc.

Centive Compel

www.centive.com

Citrix Online, LLC

Citrix GoToAssist

www.citrixonline.com

The DeGarmo Group, Inc.

Fit Index Systems

www.degarmogroup.com

Epicor Software Corp.

Epicor Clientele CRM

www.epicor.com

eTelecare Global Solutions

eTelecare Global Solutions

www.etelecare.com

IEX Corp.

IEX TotalView Workforce

Management system

www.iex.com

InfoCision Management Corp.

Wireless Customer Retention Through Telesales

www.infocision.com

Maximizer Software

Maximizer Enterprise 9.5

www.maximizer.com

NetSuite, Inc.

NetSuite 11.0

www.netsuite.com

NextNine

NextNine Virtual Support Engineer

www.nextnine.com

Premiere Global Services

Dispatch Manager

www.premiereglobal.com

Sage Software

SageCRM

www.sagecrmsolutions.com

salesforce.com

Salesforce Winter '07

www.salesforce.com

Saratoga Systems

Saratoga CRM

www.saratogasystems.com

Soffront Software, Inc.

Soffront CRM v8.6

www.soffront.com

SoundBite Communications, Inc.

SoundBite 6.0 Automated Voice Messaging Solution

www.soundbite.com

SugarCRM

Sugar Processional

www.sugarcrm.com

Tigerpaw Software, Inc.

Tigerpaw CRM+

www.tigerpaw.com

Vertical Solutions, Inc.

PowerHelp

www.powerhelpcrm.com

Z-Firm

OmniRush

www.zfirm.com

By Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions