CurtCo Freedom Group Launches Customer Relationship Management Division.NEW YORK--(BUSINESS WIRE)--June 1, 1999-- Industry's First CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Publishing Network is Introduced The CurtCo Freedom Group (CFG CFG Configuration (File Name Extension) CFG Control Flow Graph CFG Context-Free Grammar CFG Club for Growth CFG Cienfuegos, Cuba (city/airport code) CFG Critical Friends Groups ) announced today the launch of its Customer Relationship Management (CRM) Division to support today's enterprises in maximizing their CRM initiatives. The CRM Division will offer both advancing companies and market leaders a full range of programs and services--ranging from print and on-line media to seminar and live event production to consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.) service - work done by one person or group that benefits another; "budget separately for goods and services" and telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations. solutions--designed to dynamically support their CRM strategies. This new division leverages CFG's existing Business Intelligence Group services which include live events, custom publishing, web-enabled services and audio/video production. Thomas (language) Thomas - A language compatible with the language Dylan(TM). Thomas is NOT Dylan(TM). The first public release of a translator to Scheme by Matt Birkholz, Jim Miller, and Ron Weiss, written at Digital Equipment Corporation's Cambridge Research Laboratory runs J. Villani, CFG's Senior VP/Group Publisher explains "The majority of today's enterprises need to approach business with a more customer-centric focus. With all segments of the CRM market now recognizing dramatic growth opportunities, today's companies are faced with numerous challenges on how to optimize optimize - optimisation their initiatives. That's where CFG's CRM Division comes in. Throughout 1999, we will be announcing a series of customized programs and industry partnerships that will help enable these organizations to implement their CRM solutions to best achieve their business goals and to better serve the needs of the customer community." CFG publications that currently fall under the CRM Division umbrella include Sales & Field Force Automation, Knowledge Management and Field Force Automation. With a controlled circulation of 100,000 key executives and decision-makers, Sales & Field Force Automation remains the leading publication serving the CRM industry. Knowledge Management magazine is the only publication that educates 100,000 line-of-business and IT executives on how to leverage their organization's information and intellectual assets. Currently a special supplement and soon-to-be-launched Field Force Automation will target 50,000 corporate, field and IT professionals responsible for implementing customized solutions for their company's remote field operations. Other planned CRM Division publications and services will be announced shortly. CurtCo Freedom Group is a partnership with Freedom Communications Freedom Communications, Inc., headquartered in Irvine, California, owns more than 75 publications newspapers in the US, with a combined daily circulation of more than 1.2 million subscribers, and also operates over seventy local news websites. , one of today's leading independent and private media companies, whose holdings include The Orange County Register. Other CurtCo Freedom Group publications include Home Office Computing computing - computer and Small Business Computing and Communications. CFG is a located on the web at www.curtco.com. |
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