Cunard Line Selects InfoGenesis POS for Queen Mary 2.

Business Editors/High-Tech Writers

SANTA BARBARA, Calif.--(BUSINESS WIRE)--March 4, 2003

InfoGenesis, a leading provider of information technology for hospitality and foodservice, announced today that Cunard Line has selected Revelation by InfoGenesis as the point-of-sale (POS) solution aboard Queen Mary 2, the world's largest, longest, tallest, and most luxurious ocean liner.

In January 2004, when Queen Mary 2 (QM2) embarks on her maiden voyage -- a 15-day cruise from Southampton, England, to Fort Lauderdale, Florida -- InfoGenesis will be operating throughout the liner's 14 decks in restaurants, lounges, bars, and retail stores. InfoGenesis will install 133 IBM SurePOS 500 series touch screen terminals running Revelation, and ten Symbol 2800 handheld wireless terminals.

"QM2 will provide the ultimate vacation experience for our guests," commented Jeff Richman, Director of Business Solutions for Cunard. "Our selection of a point-of-sale solution was driven by our commitment to guest service. After extensive evaluation, we concluded that Revelation delivers the high standards synonymous with the service our passengers have come to expect."

In the Britannia Restaurant, QM2's main dining room, InfoGenesis will put the power of accurate order forecasting into the chefs' hands with a galley meal count feature to enable chefs to forecast meal counts accurately for each lunch and dinner seating. The availability and status of an individual entree is tracked on one or more of five displays located throughout the galley.

The displays also give the chef important information to improve business, such as the original forecast quantity, the actual ordered quantity, the on-hand quantity, and the variance between the ordered quantity and the on-hand quantity. Chefs can use historical information to calculate item amounts and optimize galley operations by streamlining food preparation processes and improving guest service. Servers can track menu item status on the IBM SurePOS terminals and are alerted when an item is no longer available, thereby improving customer service during the ordering process.

"We are particularly pleased with our collaboration with Cunard to address their operational needs with our solution," commented Karl Willig, CEO and President for InfoGenesis. "InfoGenesis remains focused on providing technology solutions that positively impact guest service and provide analysis of business trends and processes. For Cunard, this was a perfect match."

At the main pool, the QM2 staff will utilize the InfoGenesis handheld solution in conjunction with Ameranth's 21st Century Restaurant(R) software to ensure quick and efficient customer service, while delivering increased revenue opportunities.

Cunard Line has operated the most famous ocean liners in the world since 1840. The Cunard fleet has a classic British heritage and includes Queen Elizabeth 2 and Caronia. For more information, visit www.cunard.com.

Based in Santa Barbara, California, InfoGenesis is a leading developer of technology solutions for the hospitality and foodservice industries. For more information about InfoGenesis, visit www.infogenesis.com.