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Cultural change needed to reduce errors. (Short Takes).


Safety-Centered Solutions, Inc. (SCS), a Tampa-based firm, says that the executive leadership in hospitals needs to learn how to cultivate cul·ti·vate  
tr.v. cul·ti·vat·ed, cul·ti·vat·ing, cul·ti·vates
1.
a. To improve and prepare (land), as by plowing or fertilizing, for raising crops; till.

b.
 a "no blame" culture. By implementing data-driven education and awareness programs on an enterprise-wide basis, organizations can detect medical error patterns, measure systemic causes, and reduce both errors and costs.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 David Spencer David Spencer (b.1963) in Moncton, New Brunswick. (Father Bill Spencer; mother Jean Spencer). Mr. Spencer was a university dropout who moved to Vancouver in the 1980s where he found work at an alternate radio station. , SCS's CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , reducing medical errors is a simple process but requires diligence and commitment. He says, "We can learn an enormous amount about how to change culture and reduce human error from other industries, such as aviation, electronics, and manufacturing. All of these industries have brought about stunning improvements in reducing errors. Health care can do the same."

James A. Hawkins is Publisher of Healthcare Briefings, a newsletter available in print, on cossette, via fax, and on computer disk He can be reached at 800/338-5486.
COPYRIGHT 2000 American College of Physician Executives
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Article Details
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Author:Hawkins, James A.
Publication:Physician Executive
Article Type:Brief Article
Geographic Code:1U5FL
Date:May 1, 2000
Words:140
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