Crystal Decisions Selects element 5's e-Commerce Solution.High-Tech Writers CHICAGO--(BUSINESS WIRE)--May 14, 2003 Crystal Decisions utilizes outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. model to give customers increased purchasing flexibility element 5, the e-Commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. specialist for Internet-based software sales, announced today that Crystal Decisions Ltd., one of the world's leading information management software companies, has chosen element 5 to outsource the management of its international online e-commerce store and expand Crystal Decision's online sales initiatives to target Europe and Asia Pacific. element 5 was chosen by Crystal Decisions for the company's exceptional service, flexibility and technical expertise. Through the partnership, Crystal Decisions expects increased online sales outside the Americas, which will in-turn help address its European and Asia Pacific markets in a flexible, cost effective manner. The new online store is tailored for the relevant European and Asia Pacific geographies. This is vitally important to Crystal Decisions which believes in offering solutions that fit the market, and addressing the needs of the locality 1. locality - In sequential architectures programs tend to access data that has been accessed recently (temporal locality) or that is at an address near recently referenced data (spatial locality). This is the basis for the speed-up obtained with a cache memory. 2. rather than applying a 'one size fits all' approach. "We were very impressed im·press 1 tr.v. im·pressed, im·press·ing, im·press·es 1. To affect strongly, often favorably: with the quality of service element 5 offered during our evaluation and implementation phases," says Chris Aruliah, e-commerce manager for EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. , Crystal Decisions. "We needed a company that could help facilitate revenue growth, and was flexible enough to allow us to respond to market conditions. element 5 proved that it can meet changing requirements and has commitment to our long term business and displayed an ability to deliver to various markets in Europe and Asia Pacific, something key to Crystal's success. We are confident that element 5 compliments com·pli·ment n. 1. An expression of praise, admiration, or congratulation. 2. A formal act of civility, courtesy, or respect. 3. our strategy." element 5's outsourcing e-commerce solution, e-sales, manages the ordering, payment, shipment and licensing of the software, as well as customer support. Customers can order and pay online while software shipment can be distributed electronically or physically delivered. element 5 has also integrated Crystal Decisions' reporting software The following is a list of notable reporting software. Commercial software
"A company's decision to outsource essential processes depends on its confidence that the processes can be controlled by the company itself," adds Gerrit Schumann, chief executive officer, element 5. "Our e-commerce solution makes independent management a reality. While giving our customers unsurpassed service, we customize our outsourcing solution to fit their individual needs. Crystal Decisions' decision to use element 5 as its e-commerce provider is testimony that these factors are the best basis for a key strategic partnership." About Crystal Decisions Crystal Decisions, a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. , is one of the world's leading information management software companies with more than 12 million licenses shipped. Since 1984, Crystal Decisions has powered winning organizations with one of the fastest ways for employees, partners and customers to access the information they need to make the best decisions and ultimately, reduce costs and increase productivity. The Crystal brand is among the most trusted names in enterprise reporting With the dramatic expansion of information technology, and the desire for increased competitiveness in corporations, there has been an increase in the use of computing power to produce unified reports which join different views of the enterprise in one place. and more than 300 Independent Software Vendors (ISVs) have standardized standardized pertaining to data that have been submitted to standardization procedures. standardized morbidity rate see morbidity rate. standardized mortality rate see mortality rate. on Crystal Decision's solutions. Headquartered in Palo Alto Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif., Crystal Decisions has more than 20 offices worldwide and can be found on the Internet at www.crystaldecisions.com. Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis and Holos Holos is an influential OLAP (Online Analytical Processing) product of the 1990s. Developed by Holistic Systems in 1987, the product remained in use until around 2004. Conception The Holos product succeeded an older generation of mainframe products such as System-W. are either a registered trademark or trademark of Crystal Decisions Inc., in the U.S. and/or other countries. All other trademarks or registered trademarks are the property of their respective owners. About element 5 element 5 was founded in 1998 and develops and manages e-business solutions to help software vendors and publishers to quickly and easily sell their software products via the Internet. Handling orders, payments, shipping, licensing, logistics, and customer service is a core component of element 5's e-business solutions, which offer software publishers immediate access to the global market--customers can order products via the Internet from anywhere in the world. More than 7,500 software companies market and distribute their products online in more than 150 countries using element 5. On the buyer's side, corporate buyers have access to over 44,000 products. The company has an international presence with customer service in six languages and offices in Germany, the USA, the UK, Sweden, Italy and France. Additional information is available at www.element5.com |
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