Crutchfield Chooses JunctionMCR and Microsoft Dynamics AX.Junction Solutions' Multi-Channel Retail Software Chosen to Improve Two Million Yearly Customer Interactions for Electronics Retailing Pioneer LINCOLNSHIRE, Ill. -- Junction Solutions today announced that Crutchfield Corporation, a leading direct marketer of consumer electronics products, has selected JunctionMCR to provide an integrated merchandising solution. The solution will provide the core functionality for their product procurement and vendor management operations. The solution will supply merchandising information to web applications, the call center applications, and POS (1) See point of sale and packet over SONET. (2) "Parent over shoulder." See digispeak. POS - point of sale locations. The company chose JunctionMCR for its robust functionality and ease of integration with its existing Microsoft infrastructure. Crutchfield Corporation, which celebrates its 33rd anniversary in 2007, is the nation's first integrated marketer (catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. , call center, and Internet) of consumer electronics products. Since its introduction in 1974, the Crutchfield catalog has been a respected authority on car and home entertainment products, winning multiple awards for quality, design, and usefulness. Crutchfield's Sales, Customer Service and Technical Advisors are noted for their high integrity, product expertise, and technical support. They are available by phone, e-mail, and live online chat. Crutchfield.com offers a convenient, full-service shopping destination to buyers of car and home audio/video products. CrutchfieldAdvisor.com is an all-information website that serves as a single comprehensive source about consumer electronics. Crutchfield was the first vendor-authorized audio/video retailer on the Internet and is one of only two retailers to have won BizRate's coveted cov·et v. cov·et·ed, cov·et·ing, cov·ets v.tr. 1. To feel blameworthy desire for (that which is another's). See Synonyms at envy. 2. To wish for longingly. See Synonyms at desire. "Circle of Excellence" award seven times. The company needed a scalable, integrated merchandising solution from which to feed its multiple sales channels, providing needed automation in the areas of demand planning, product procurement and vendor management. After reviewing many software vendors including many Tier 1 ERP vendors A list of Enterprise resource planning (ERP) vendors. ERP vendors by revenue The largest vendors worldwide in 2005 according to Gartner Dataquest: Market share 2005 according to Gartner Dataquest[1] # Vendor Revenue (million $) Market share , they chose JunctionMCR from Junction Solutions. JunctionMCR will be at the core of the merchandising system that drives all of Crutchfield's sales channels. Built on the Microsoft Dynamics AX Microsoft Dynamics AX is Microsoft’s flagship enterprise resource planning software system. It is part of the Microsoft Dynamics family. History Microsoft Dynamics AX was originally developed by Damgaard Data A/S as Axapta ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. platform, JunctionMCR addresses the unique challenges of managing customer service and streamlining order fulfillment Order fulfillment (in BE also: order fulfilment) is in the most general sense the complete process from point of sales inquiry to delivery of a product to the customer. Sometimes Order fulfillment , while providing control and integration of processes, systems and channels. "We needed to update our merchandising toolset to provide one integrated workbench from which the buyers could support all retail channels both in the US and Canada," said Steve Weiskircher, Vice President of IT at Crutchfield Corporation. "JunctionMCR provides an integrated merchandising platform that we will leverage to provide our customers with a seamless shopping experience, regardless of the channel they choose to use. We expect that the new merchandising solution will provide our merchants with better workflow automation See workflow. , streamlining our product lifecycle Product lifecycle or product life cycle is the course of a product's sales and profits over time. The five stages of each product lifecycle are product development, introduction, growth, maturity and decline. management process. " About Junction Solutions Junction Solutions offers advanced, industry-specific functionality built on the latest standard technologies from Microsoft, including Microsoft's flexible and proven ERP application, Microsoft Dynamics AX. Junction Solutions focuses 100% on solving business issues in the Retail, Food & Beverage Processing, and Manufacturing & Distribution industries. As a Gold Certified See certification. Microsoft Business Partner, we provide our customers with the sound technology platform required for a long term enterprise scale software solution. For more information, visit our web site at www.junctionsolutions.com. All product and company names herein may be trademarks of their respective owners. |
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