Cruise Direct Online Brings the Human Factor to Virtual Vacation Planning.ORLANDO, Fla.--(BUSINESS WIRE)--Aug. 2, 1999-- Cruise Direct Online.Com is one of the first web-based cruise information services See Information Systems. to let travelers talk to an Online Host live at the same time they browse (1) To view the contents of a file or a group of files. Browser programs generally let you view data by scrolling through the documents or databases. In a database program, the browse mode often lets you edit the data. See Web browser. the site. The site also offers chat sessions and a bulletin board system where travelers can post their questions and have them answered. The "Call Me Now" system links the company and its customers. Travelers can get advice about cruise lines
Name Headquarters A'rosa Europe NCL America America AIDA Cruises Europe American Cruise Lines America , ships, itineraries, schedules, pricing and worldwide destinations. Travelers can discuss such options as inside or outside staterooms, early or late seating, what to do onboard Refers to a chip or other hardware component that is directly attached to the printed circuit board (motherboard). Contrast with offboard. See inboard. , etc. "We provide a personal dimension to e-commerce, a community if you like for the leisure traveler used to dealing with real people," according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Marty Trencher, President of Travel Direct Corporation, Cruise Direct Online's parent company. Everywhere you look on the Internet, travelers can book an airline ticket, hotel or a car without ever talking to Noun 1. talking to - a lengthy rebuke; "a good lecture was my father's idea of discipline"; "the teacher gave him a talking to" lecture, speech rebuke, reprehension, reprimand, reproof, reproval - an act or expression of criticism and censure; "he had to a travel agent. Yet, according to Yankelovich Partners, 63% of web site visitors will not buy over the Internet until there is more human interaction. And e-mail isn't much help either. The average e-mail response time is 3.5 days - about the same as delivery time for a letter. Hardly customer service, according to Jupiter Communications. "Computer-driven booking engines don't leave room for questions, can't ask about a traveler's needs or discuss their many options," Trencher said. "It is important for us to "humanize hu·man·ize tr.v. hu·man·ized, hu·man·iz·ing, hu·man·iz·es 1. To portray or endow with human characteristics or attributes; make human: humanized the puppets with great skill. 2. " the way we communicate on the Internet. The interaction between the agent, the traveler and fellow cruise enthusiasts are critical to ensuring that the cruise experience will bring fond memories for years to come." Given its value to consumers, this service differentiates the company from other players in the Internet travel arena, such as Preview Travel, Travelocity, and Microsoft Expedia. The site has an online newsletter, cruise survey, photo contest, and visitors can do head to head ship comparisons. The company offers discounted cruises that appeal to couples, families, singles, seniors and groups. Cruise Direct Online.Com can be found on the Web at www.cruisedirectonline.com. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion