Crucible Service Centers Selects EasyLink's Integrated Desktop Messaging Solution.

Business Editors/High-Tech Writers

PISCATAWAY, N.J.--(BUSINESS WIRE)--Feb. 5, 2004

E-Mail Based Fax Solution Enables Leading Tool Steel Manufacturer to Accelerate Workflow for Greater Efficiency and Productivity

EasyLink Services Corporation, (NASDAQ:EASY), a leading global provider of services that power the exchange of information between enterprises, their trading communities and their customers, today announced that the Crucible Service Centers of Camillus, NY has implemented EasyLink's Integrated Desktop Messaging Solution (IDM) to quicken the customer order process and speed product delivery.

Crucible Service Centers is the largest supplier of tool steels in North America, with millions of pounds of inventory strategically located in warehouses throughout the United States and Canada. Prior to implementing EasyLink's IDM solution, Crucible personnel were manually faxing up to three thousand documents per month. By utilizing EasyLink's IDM, Crucible Service Centers was able to streamline their faxing process, decrease order processing times and considerably reduce faxing costs. Crucible's sales representatives use EasyLink's IDM solution to quickly and reliably send their orders.

"Delivering pricing and order information to our customers accurately and quickly is essential to our success and by utilizing EasyLink's solution, we've been able to reduce operational costs while improving the turnaround time for processing orders, helping us become more competitive," said Paul Lapsley, Network Supervisor at Crucible Service Centers.

EasyLink's IDM including the newly introduced FaxMail Gold, enable users to send or receive transactions as faxes directly from their desktop workstations. Traditional faxing burdens businesses with a highly inefficient workflow, which involves needlessly printing documents just to fax them and consumes employee time away from their desktop workstations to send or receive a fax. EasyLink estimates that the total cost of faxing a two-page document domestically exceeds two dollars when all of these costs are taken into account. Because it is integrated with the e-mail infrastructure already present in all businesses and allows all faxing activity to take place at an employee's desktop workstation, EasyLink's solutions, such as FaxMail Gold can reduce faxing costs - a significant hidden cost of doing business today, up to 90 percent.

"Businesses can consume considerable capital supporting paper-based workflow systems," said Bill Fallon, Vice President of Marketing at EasyLink. "We understand that our customers need to keep operational costs down to remain competitive and profitable while also increasing productivity and efficiency. EasyLink's IDM solutions enable these objectives to be met."

FaxMail Gold, the latest addition to EasyLink's suite of Integrated Desktop Messaging offerings is a service that requires no additional hardware or software for customers to deploy or manage. FaxMail Gold saves small and mid-sized businesses money by eliminating all of the hard dollar costs of fax machines, which include their cost of acquisition, maintenance contracts, monthly dedicated telephone line charges, paper, and toner. To send a fax, users simply address an e-mail message, including attachments, addressed to the intended recipient's fax number @faxmail.com. Receiving faxes is as easy as clicking on an e-mail attachment containing the fax. Each FaxMail Gold customer receives a personal toll-free or local fax number to which faxes are sent and transformed into an e-mail attachment delivered by EasyLink to the user's e-mail address. For more information or to order FaxMail Gold, call 800-624-5266 or visit www.easylink.com/faxmail.

About EasyLink Services Corporation:

EasyLink Services Corporation (NASDAQ:EASY), headquartered in Piscataway, New Jersey is a leading global provider of services that power the exchange of information between enterprises, their trading communities, and their customers. EasyLink's networks facilitate transactions that are integral to the movement of money, materials, products, and people in the global economy, such as insurance claims, trade and travel confirmations, purchase orders, invoices, shipping notices and funds transfers, among many others. EasyLink helps more than 20,000 companies, including over 400 of the Global 500, become more competitive by providing the most secure, efficient, reliable, and flexible means of conducting business electronically. For more information, please visit www.EasyLink.com.

About Crucible Service Centers:

Crucible Service Centers, headquartered in Camillus, NY, is the largest supplier of tool steels in North America, operating a network of warehouses throughout the United States and Canada. Crucible's in-house metallurgists collaborate with engineers to continually develop new steel grades to solve tooling problems and meet the ever-changing needs of its customers. For more information, please visit www.CrucibleService.com.

This news release may contain statements of a forward-looking nature relating to the future events or the future financial results of EasyLink. Investors are cautioned that such statements are only predictions and that actual events or results may differ materially. In evaluating such statements, investors should specifically consider the various factors which could cause actual events or results to differ materially from those indicated from such forward-looking statements, including the matters set forth in the Company's reports and documents filed from time to time with the Securities and Exchange Commission.