Crucial Technology Receives BizRate.com's Highest Award for Outstanding Customer Service and Support.Business Editors/High-Tech Writers MERIDIAN Meridian (mərĭd`ēən), city (1990 pop. 41,036), seat of Lauderdale co., E Miss., near the Ala. line; settled 1831, inc. 1860. , Idaho--(BUSINESS WIRE)--Jan. 21, 2004 Leading Online Memory Provider Recognized with Circle of Excellence Award for the Third Time Crucial Technology(R), a division of Micron (NYSE NYSE See: New York Stock Exchange :MU) and one of the world's leading direct memory upgrade providers, received the "Circle of Excellence" Platinum award from BizRate.com for outstanding performance during the 2003 holiday season. The award was granted based on the direct, unbiased feedback of more than 1,500 Crucial(R) customers. Crucial received a performance rating above the BizRate.com Gold Star industry average on all seven service metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. including product selection and availability, on-time delivery, customer support, and overall satisfaction. "We are honored to receive the 'Circle of Excellence' award from BizRate.com for the third time," said Rafe VanDenBerg, Crucial's marketing director. "An award based on actual customer ratings is affirmation that Crucial's commitment to provide the best memory products with the best possible support resonates with our customers. We are proud of maintaining consistently high service ratings on BizRate.com. In fact, over the last three months, 97 percent of BizRate.com survey respondents gave Crucial a 'positive' rating." This year BizRate also recognized Crucial with its Platinum award for being among the elite eight percent of merchants who exceeded this year's industry average. BizRate.com, a comparison-shopping site and e-commerce research firm, collected customer feedback both at the point of sale and after delivery of goods between November 28 and December 24, 2003. About Crucial Crucial Technology is a division of Micron Semiconductor Products, Inc., which is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Micron Technology Micron Technology ("Micron") NYSE: MU is a multinational company based in Boise, Idaho, USA, best known for producing many forms of semiconductor devices. This includes DRAM, SDRAM, flash memory, and CMOS image sensing chips. , Inc. Crucial provides high-quality memory upgrades, video cards, flash memory, and a host of products to enhance the entire computing computing - computer experience on its Web site at http://www.crucial.com. Crucial offers over 110,000 upgrades for more than 20,000 desktops, notebooks, servers, routers, printers, and electronic devices. Micron Technology, Inc., is one of the world's leading providers of advanced semiconductor solutions. Through its worldwide operations, Micron manufactures and markets DRAMs, Flash memory, CMOS image sensors A CMOS-based chip that records the intensities of light as variable charges similar to a CCD chip. Although initially used in less expensive digital cameras, the quality of CMOS sensors has improved steadily. CMOS sensors have advantages over CCDs. , other semiconductor components and memory modules for use in leading-edge computing, consumer, networking, and mobile products. Micron's common stock is traded on the New York Stock Exchange New York Stock Exchange (NYSE) World's largest marketplace for securities. The exchange began as an informal meeting of 24 men in 1792 on what is now Wall Street in New York City. (NYSE) under the MU symbol. To learn more about Micron Technology, Inc., visit its Web site at www.micron.com. Micron, Crucial and Crucial Technology are registered trademarks of Micron Technology, Inc. All other trademarks referenced herein are the property of their respective owners. |
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