Croteau To Speak At Frost & Sullivan Conference.ACTON Acton, town (1990 pop. 17,872), Middlesex co., E Mass., NW of Boston; settled c.1680, inc. 1735. Among its manufactures are electrical machinery, chemicals, prefabricated houses, and precision equipment. , Mass.--(BUSINESS WIRE)--May 23, 1996--Gerald J. Croteau Jr. will be a featured speaker at Frost & Sullivan's 12th Annual Multivendor and Third Party High Technology Maintenance Conference. This conference will be held on June June: see month. 10-11 at the Hyatt Harborside har·bor·side n. The area adjacent to a harbor. Hotel in Boston, MA. Croteau's presentation titled "Using the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the to Grow Your Business," will be given at 11:10 am Monday June 10, 1996. The discussion will include facts on how to use the Internet to make money, provide customers with better service and gather more information on performance. This session will look at the business value of the Internet, why you should have a Web Site and how to set one up. You will gain information on industry standards, the costs involved, potential returns and the best methods to get your company on-line. Currently a principle of NetApproach, Inc., Croteau's unique background includes working with customer/user tutorial An instructional book or program that takes the user through a prescribed sequence of steps in order to learn a product. Contrast with documentation, which, although instructional, tends to group features and functions by category. See tutorials in this publication. support to the technical know-how of an information systems manager. Previously, Croteau was the President and co-founder of Target Systems a leading supplier of software for the help desk and customer support marketplace. Croteau implemented Internet access See how to access the Internet. and customer service help desk applications before commercialization of the World Wide Web made the Internet an attractive tool for multiple businesses. Croteau has lectured at major industry conferences and events, including Database World, DECUS DECUS - Digital Equipment Computer Users Society , Client/Server E-Mail World, Help Desk Institute among others. He is also a member of the Internet Society (Internet Society, Reston, VA, www.isoc.org) An international membership organization dedicated to extending and enhancing the Internet, founded in 1992. It supports Internet bodies such as the IETF and works with governments, organizations and the general public to promote Internet and the published author of The Business Internet. To obtain more information about attending this conference please contact Frost & Sullivan, Wanda Napolitano - voice 212/964-7000, fax 212/619-0831, e-mail wnapolitano@frost.com or NetApproach, Inc., Alonna Doucette - voice 508/897-4862, fax 508/897-0283, e-mail alonna@netapproach.com NetApproach, Inc. (http://www.netapproach.com), founded in June, 1995, provides innovative turn-key World Wide Web solutions for businesses wishing to realize immediate marketing and sales results on the Internet. Product offerings include seminars, training, and fixed price Internet site presence packages. CONTACT: Alonna Doucette Wanda Napolitano NetApproach, Inc. Frost & Sullivan Voice: 508-897-4862 Voice: 212-964-7000 Fax: 508-897-0283 Fax: 212-619-0831 alonna@netapproach.com wnapolitano@frost.com |
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