Crotched Mountain Selects Kronos[R] to Balance Overtime Management and Quality Care.

Nonprofit automates workforce processes to control labor costs and improve productivity

CHELMSFORD, Mass. -- Crotched Mountain Foundation, a nonprofit organization based in Greenfield, N.H., which offers health, rehabilitation, and educational services for individuals with disabilities, selected Kronos([R]) Incorporated to improve productivity by managing overtime and other labor-related costs to further enhance the quality of patient care it delivers. Kronos will help the organization achieve these objectives by providing greater visibility into the labor performance of a wide variety of staff and by the full automation of workforce management processes including time and attendance and scheduling of Crotched Mountain's 900 employees across multiple campuses.

"The centralized workforce management solution from Kronos will provide real-time labor visibility into our dispersed workforce," said Jerry Hunter, vice president of information services at Crotched Mountain. "This is of paramount importance to us as our primary objective is to provide excellent service consistently across all locations while balancing labor costs. Other Kronos benefits include increased efficiencies in time and labor data collection resulting in better handling of payroll and overtime, electronic employee scheduling, and real-time reporting tools designed to give our managers precise and timely information."

Crotched Mountain selected Kronos to replace its previous timekeeping system after evaluating competing products and reviewing enthusiastic recommendations of Kronos from several chief information officers of area hospitals and other healthcare providers."We replaced our previous system with Kronos because we wanted to go with a complete workforce management solution that would enable us to manage costs and deliver quality care at the same time," added Michael Redmond, vice president for finance and advancement at Crotched Mountain. "It was a strategic initiative with a sharp focus on cost control and productivity improvement as opposed to an exercise to simply replace a timekeeping system."

Centralized solution for payroll accuracy

Crotched Mountain consists of different locations across New England including a hospital, school, outpatient clinic, and multiple care management program and residential program sites. The organization will benefit from various Kronos data collection options that allow employees and managers to access time and attendance information wherever they are -- via web, telephony, and data collection terminals. By automating and centralizing time and attendance with Kronos across all locations, Crotched Mountain will ultimately enhance payroll accuracy and reduce operating expenses including overtime.

Scheduling effectively for excellence in service and labor cost control

Precise scheduling eliminates unnecessary overtime and ensures that the right people with the right skills are in the right place at the right time, enabling employees to effectively do their jobs. By automating the entire process of managing complex scheduling and shift patterns within a round-the-clock operation, Kronos will not only help Crotched Mountain control labor costs and improve quality of service, but will also enable the organization to reduce compliance risks and enhance employee satisfaction.

"We are pleased to partner with Crotched Mountain and provide the workforce management solutions it needs to continue and enhance its exemplary service," said Charlie DeWitt, vice president of business development with Kronos. "Organizations need to increasingly balance labor costs and quality of service, and Crotched Mountain is setting a sound example of how to effectively use workforce management for optimal productivity and cost control."

About Crotched Mountain

Crotched Mountain is a charitable organization employing more than 800 people. Its mission is to serve individuals with disabilities and their families, embracing personal choice and development, and building communities of mutual support. Crotched Mountain provides specialized education, rehabilitation, community, and residential support services for more than 2,000 consumers, including individuals with disabilities and the elderly, living in New England and New York. For more information about Crotched Mountain please visit their web site: www.crotchedmountain.org.

About Kronos Incorporated

Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 60 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day. Learn more about Kronos at www.kronos.com.

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