Crippling Effects of Computer Viruses & Worms Create Strong Market Demand for Automated Patch Management; PatchLink Corporation Responds with Enhanced North American Reseller Program.

Business Editors/High-Tech Writers

Computer Security Conference 2003

Booth #718

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Nov. 3, 2003

For businesses experiencing the onslaught of computer server and system attacks by viruses and worms, the need for improved data security throughout an entire enterprise has quickly become a heightened priority. According to an eSeminar survey(1) sponsored by PatchLink Corporation, 82 percent of respondents listed an automated patch management solution as a high priority purchase by the end of 2004. To meet this increased IT security demand, PatchLink Corporation today announced an enhanced North American reseller program strategically designed to motivate and equip security-centric resellers, systems integrators, and outsourced security specialists with the training, marketing, and sales incentives they need to support the growing corporate and federal demand for PatchLink's award-winning, automated cross-platform patch management software -- PatchLink Update(TM).

"PatchLink recognizes that a well-trained and incentivized channel is key to capturing the phenomenal growth in patch management," said PatchLink CEO Sean Moshir. "This isn't just about putting more feet on the street, it's about putting the right local feet on the street -- those who are appropriately trained to support their customers' heightened exposure to vulnerabilities. The time is now for the channel to support customers in this manner."

Recently selected as a PatchLink Platinum Reseller, Integrated Information Systems (www.iis.com) CEO Jim Garvey educates his customers on why implementing an effective patch management solution makes smart business sense. "Staying on top of the myriad of patches that are released each week has now become a serious challenge for IT administrators and executive-level managers. It is unacceptable for those with fiduciary responsibilities to allow their organizations to be negatively affected by a vulnerability that had a known fix that was not applied."

PatchLink's enhanced, regionally-focused North American Reseller Program is divided into three levels -- Standard, Gold, and Platinum -- to maximize PatchLink Update marketability for qualified resellers. PatchLink Corporation is currently shipping PatchLink Update 5.0 to active channel partners.

According to Vice President of Sales and Service Doug Burkhardt at International Computer Services Inc., a Platinum-level PatchLink Reseller serving businesses in the Northeast, Southeast, and mid-Atlantic regions of the U.S. (www.icsi.com): "PatchLink is ideally suited for the reseller channel due to the functionality and breadth of the company's patch management solution. The tight security features along with the product's ability to easily scale to meet both large and small cross-platform enterprise requirements makes PatchLink Update a smart choice for our customers. The reseller focus allows the PatchLink value proposition to be communicated to a much larger client base."

PatchLink's Moshir notes that heightened channel interest in PatchLink Update is due to the heterogeneous nature of the patch management software and because of the product's ability to assist IT administrators in setting and maintaining patch security policies. In addition, PatchLink Update 5.0 also provides IT administrators with user management functionality that is in great demand defined as "role-based administration"; fully customizable graphical reporting; as well as the ability to assess patch compliancy by groups of computers, application, or severity.

For more information on becoming a PatchLink reseller, contact PatchLink reseller support at 480-970-1025, Opt. 158.

(1) PatchLink-sponsored Ziff Davis eSeminar on "Patch Management Best Practices" conducted August 26, 2003; survey results based upon 102 respondents.

About PatchLink Corporation

Consistently ranked by industry experts as the proven leader in patch management, PatchLink Corporation (www.patchlink.com) currently celebrates 12 years of enterprise security success. With a strong reputation for providing the IT community with unparalleled network and security management software products, today PatchLink Corporation's software is installed on more than 4 million network servers and workstations worldwide. The company has garnered much attention for its PatchLink Update(TM) automated, cross-platform, security patch management software. PatchLink Update is a revolutionary solution for rapid enterprise-wide detection and deployment of critical patches for software, hardware and drivers from a wide variety of vendors.

PatchLink Corporation will showcase PatchLink Update 5.0 at booth #718 during the 30th Annual Security Conference, November 3-5, 2003 in Washington, D.C. at the Marriott Wardman Park Hotel. PatchLink Vice President Chris Andrew will present at the conference on "Tips & Techniques for Reducing Patch Pain" on Tuesday, November 4, 11:40 a.m.-12:15 p.m.

(C)2003 PatchLink Corporation. All rights reserved. PatchLink, the PatchLink logo, and the PatchLink product names and logos are either registered trademarks or trademarks of PatchLink Corporation. In addition, other companies' names and products mentioned in this document, if any, may be either registered trademarks or trademarks of their respective owners.