Creo Deploys AskMe Enterprise Across Global Product Support Organization.Business Editors/High-Tech Writers SEATTLE--(BUSINESS WIRE)--March 31, 2003 AskMe Corporation, (www.askme.com) the industry's leading provider of enterprise software and services for deploying employee knowledge networks (EKNs), today announced that Creo Inc. (Nasdaq:CREO) -- the world's largest supplier of prepress systems for the graphic arts graphic arts: see aquatint; drawing; drypoint; engraving; etching; illustration; linoleum block printing; lithography; mezzotint; niello; pastel; poster; silk-screen printing; silhouette; silverpoint; sketch; stencil; woodcut and wood engraving. industry -- has deployed AskMe Enterprise to support its global product development organization. The company is implementing AskMe's award-winning knowledge sharing technology to facilitate employee-to-employee collaboration and increase information exchange that helps drive organizational productivity. Creo leads the worldwide graphics arts market in manufacturing and distributing digital solutions such as image capture systems, thermal imaging devices, professional color and copydot scanning systems and workflow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle. management software. In an ongoing effort to increase the quality and speed of service to customers, Creo realized that employees within its customer services and solutions department were spending a significant amount of time identifying and locating the most knowledgeable and experienced employees who could provide accurate answers to customer inquiries. Using AskMe Enterprise, Creo's global product development organization for the Prinergy(R) workflow management system will be able to immediately discover the right experts and receive accurate and timely insight, knowledge and information to help resolve customer inquiries. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Roger Lines, corporate VP of customer services and solutions for Creo, "The greatest asset within our company is the collective 'know-how' of our employees. With AskMe Enterprise, we saw a valuable opportunity to increase organizational effectiveness Organizational effectiveness is the concept of how effective an organization is in achieving the outcomes the organization intends to produce. The idea of organizational effectiveness is especially important for non-profit organizations as most people who donate money to non-profit by providing employees with a system that could enhance employee-to-employee collaboration, allowing our people to share knowledge and store that knowledge in the system so it is searchable in the future. Through that knowledge sharing process we are decreasing the effort and amount of time it used to take us to respond to a customer inquiry. This allows us to deliver an enhanced level of support and responsiveness to our customer base." AskMe Corporation's CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Udai Shekawat commented, "In today's tough IT spending environment companies are increasingly being forced to make hard decisions on what technology investments deliver the highest level value to their businesses. Creo is among the ranks of today's most visionary leaders like P&G, Honeywell and Boeing. These companies that realize that competitive advantage is about maximizing the value of the organization's greatest asset -- the expertise and knowledge of their employees -- and the investments that the organizations continue to make in AskMe Enterprise demonstrates this." Shekawat continued, "We're extremely pleased to be working with Creo and are fully committed (Law) committed to prison for trial, in distinction from being detained for examination. See also: Fully their success." AskMe Corporation leads the industry as the first company to deliver a 3rd generation, feature rich EKN EKN Elkins, West Virginia (airport code) EKN Ereignisknoten-Netzplan (German) system that has been proven in large-scale enterprise deployments. Unlike traditional knowledge management technologies that solely aim to improve access to documents, EKNs locate both documented knowledge, and undocumented knowledge and expertise across large organizations that are divided by geographic, functional and divisional boundaries. AskMe Enterprise facilitates collaboration between employees and captures all exchanges, helping the workforce to make faster and more informed decisions, avoid redundancy and reduce project cycle times. Consequently, EKNs successfully help large organizations reduce the "knowledge erosion" that occurs when employees retire, the company restructures, or when internal teams split and transition to new tasks after completing a project. About Creo Creo is a world leader in solutions for the graphic arts industry. Core product lines include image capture systems; inkjet proofers; thermal imaging devices for films, plates and proofs; professional color and copydot scanning systems; and workflow management software. Creo is also an Original Equipment Manufacture supplier of on-press imaging technology, components for digital presses, and color servers for high-speed, print-on-demand digital printers. Creo trades under the symbols CREO on NASDAQ and CRE CRE Commercial Real Estate CRE Corporate Real Estate CRE Commission for Racial Equality (Scotland) CRE CCD (Charge Coupled Device) and Readout Electronics CRE Camp Response Element on the Toronto Stock Exchange Toronto Stock Exchange (TSE) Canada's largest stock exchange, trading approximately 1,200 company stocks and 33 options. . www.creo.com About AskMe Corporation AskMe Corporation is the world's leading provider of Employee Knowledge Network software solutions for Global 2000 companies. The company's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. AskMe Enterprise, connects employees with problems to employees with solutions. By using AskMe Enterprise, large companies are dramatically improving the quality and speed of execution throughout their organization. AskMe's solutions have been deployed by a robust list of blue chip companies that includes Ford Motor Company, Honeywell International, Procter & Gamble, ABN AMRO ABN AMRO Algemene Bank Nederland-Amsterdam Roterdam Bank (Dutch bank) Bank, Gerber (a subsidiary of Novartis), Boeing and CNA (Certified NetWare Administrator) See Novell certification. Insurance, among others. Founded in 1999, AskMe is privately held with headquarters in Seattle, Washington The reason for its protection is listed on the protection policy page. . (Additional information at www.askmecorp.com) |
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