Credit Suisse First Boston Moves Time-Sensitive Content to the Web Six Times Faster Using Interwoven Software.

Business Editors/High-Tech Writers

SUNNYVALE, Calif.--(BUSINESS WIRE)--Sept. 28, 2000

Global Investment Banking Firm Also to use Interwoven's XML-based

Technologies for Wireless Content, Building on Its Wired Web

Investment

Interwoven Inc. (Nasdaq:IWOV), the leading provider of enterprise-class content management solutions, today announced that Credit Suisse First Boston (CSFB), a leading global investment bank, has implemented Interwoven TeamSite and OpenDeploy for global Web content management. Using Interwoven software, the investment firm's CSFB.com Web site along with its industry-leading Corporate Recruiting, CSFBTech, Global Foreign Exchange, and PrimeVision Web applications are now deploying investment research, complex applications, and other time-sensitive content to the Web more than six times faster than its previous system allowed.

Interwoven Speeds CSFB Time to Web

Together, Interwoven's scalable TeamSite and OpenDeploy software allows CSFB to distribute hundreds of investment research reports per day in about twenty minutes' time -- a process that previously took several hours per report. It is no small feat for CSFB, which has thousands of production Web sites running on nearly 400 servers, in nine data centers spread across seven countries. The firm's 36-person Web Services team manages all the required multi-point distributions, and needs the leverage of an advanced content management and deployment solution. Moreover, hundreds of authors, editors, and other content owners worldwide make contributions to CSFB's external Web sites and research applications.

Interwoven helps to speed the availability of new Web content across CSFB's complex network of contributors and distribution points in three critical ways. First, the advanced workflow of TeamSite makes it easy for contributors to post content and frees up the Web team by streamlining approvals and quality checks. Second, the combination of TeamSite and OpenDeploy allows CSFB to create one centralized content source per web site or application and then deploy it in the appropriate format to Web sites around the world, eliminating unnecessary redundancies. Third, Interwoven and CSFB have created a customized implementation of Interwoven OpenDeploy, that automatically routes content to the target servers minimizing load on the wide area network using proprietary algorithms and minimizing business-critical distribution times.

"CSFB needs to move relevant, accurate content from the creator to our customers as quickly as possible -- it is a requirement for a market leader," said Evan Bauer, director of global information technology for Credit Suisse First Boston. "Before implementing Interwoven, our senior engineers spent an inordinate amount of time on routine validation and distribution tasks. With Interwoven solutions in place, we've gained back dozens of hours of their time every week and can put them to use on projects that create new opportunities for the business. We've also reduced complexity within our content management systems, since we now have just one product set across both geographies and our Solaris and NT technology platforms."

"As we aggressively expand our wireless Internet strategy, Interwoven's new XML-based technologies will let us use a single toolset and common content across protocols and connection mechanisms, building on our wired Web investment," added Bauer.

Interwoven Helps CSFB Meet Government Regulations

Interwoven TeamSite software also enables CSFB to more efficiently meet US and international requirements for keeping records of its Web site content. TeamSite's workflow and version control allow CFSB to efficiently meet its Web content record-keeping responsibilities, in accordance with the Securities Exchange Commission (SEC) and Federal Reserve regulations, as well as regulatory agencies outside the U.S. As an investment bank, CSFB must maintain archives of all content currently and previously posted to all production Web sites. Using the TeamSite repository with its version control capability, CSFB can recreate a version of the site at any point in time since it was put under TeamSite control.

"The sensitive nature of financial investment information places investment banking firms under tremendous scrutiny by government agencies and the general public," said Joe Ruck, vice president of marketing for Interwoven Inc. "Through the unique versioning of TeamSite, which allows a company to capture and store the complete state of a Web site, Credit Suisse First Boston has complete records of its Web site at each production stage."

Interwoven TeamSite and OpenDeploy are also used to manage the configuration and distribution of CSFB's Web infrastructure products including Netscape Enterprise Server, IBM WebSphere, and Verity Search Server. As a result, CSFB managers and clients across 36 countries have more timely information than ever for determining their investment strategies.

About Credit Suisse First Boston

Credit Suisse First Boston is a leading global investment banking firm, providing comprehensive financial advisory, capital raising, sales and trading, and financial products for wholesale users and suppliers of capital around the world. It operates in 55 offices across more than 36 countries and six continents and has over 16,000 staff. Credit Suisse First Boston is one of the world's largest securities firms in terms of financial resources, with approximately $9.8 billion in revenues in 1999 and $7.8 billion in equity and $275 billion in assets as of December 31, 1999. The Firm is a wholly owned subsidiary of the Zurich-based Credit Suisse Group.

About Interwoven, Inc.

Interwoven, Inc. (Nasdaq:IWOV) is the leading provider of enterprise-class content management solutions. Its flagship product, TeamSite, controls the development, management and deployment of business-critical Web sites. Interwoven solutions are based on an inclusive content architecture that empowers all content contributors and leverages diverse Web assets including XML, Java, rich html, multimedia and database content. For more information on the company and its software solutions, visit the Interwoven Web site at www.interwoven.com or e-mail [e-mail].