Create!form International Signs European Digital Office Specialist NRG as a Premier Partner.

Business/Technology Editors

LONDON--(BUSINESS WIRE)--Jan. 14, 2002

NRG, a Ricoh subsidiary, to offer Create!form International

products as its exclusive electronic forms and document

management solutions

Create!form International, a leading provider of electronic forms and document management systems, today announced that it has signed NRG Group UK Ltd, Northampton, England, as a Premier Level partner. NRG UK will sell, service and support Create!form International's entire suite of products to its customers through NRG's dealer and direct supply and service channels.

This is part of NRG's planned expansion into software solutions, allowing them to offer total document management. The partnership gives NRG the ability to provide its customers with efficient and cost effective, output formatting, delivery, and management capabilities, without re-engineering existing business systems. Create!form International will provide in-depth technical training for NRG, along with marketing and sales support.

"As an organization, NRG wants to help our clients find ways to effectively reduce their costs and increase their productivity through our varied hardware and software solutions," said Nicholas Gould, Head of Corporate Planning at NRG. "We selected Create!form International as our solutions provider for e-forms and archival solutions because of its ease of use and scalability to fit what our clients need. Create!form is additionally affordable for our customers and has quickly become the perfect choice to meet all of our customers' needs, from local accounts all the way up to the largest corporate entity."

Stewart Rogers, Managing Director of Create!form International, Europe, Middle East and Africa said, "We are thrilled to partner with NRG, Europe's largest provider of Ricoh products. There's an enormous synergy between what our software does for document and output management and what their hardware can do with that output. Our partners have an outstanding opportunity to recommend our advanced e-document management software to solve their customers' output problems and also offer services to ensure a smooth transition."

NRG will be selling and supporting the complete Create!form International product family. Create!form International provides a complete product family that extends the capabilities of business applications and their output. Create!form transforms text based application output into better looking, more functional business documents that can be printed on laser printers using plain paper, delivered electronically via fax and email and automatically archived for retrieval over a network or the internet. In taking advantage of Create!form's ability to eliminate pre-printed forms, or even printing and mailing overall, Create!form customers typically measure their return on investment in just a few months.

About NRG

As part of Ricoh, one of the world's largest manufacturers and suppliers of office equipment, NRG is a European market leader in connected digital office solutions while supplying impressive mono and color office products such as highly productive networkable printers; leading edge multifunctional systems with printing, copying, scanning and faxing functionality with a range of tailor made software solution products. The NRG name emphasizes the company's international credentials, supporting customers of the three sales brands in wholly owned operations in 15 countries, and through its distributor network, with primary focus in Europe, CIS, Russia, the Middle East, Africa and the Indian sub-continent. NRG supports the relevant sales brands of Nashuatec, Rex Rotary and Gestetner as known buy its customers. Additional information on NRG is available at: http://www.nrggroup.co.uk .

About Create!form International

Founded in 1987, Create!form International develops and markets a full suite of electronic form and document management systems that provide powerful output and delivery capabilities for businesses ranging from small desktop accounting packages to large scale ERP applications. This software enables companies to streamline their document management processes and reduce their reliance on pre-printed paper forms. Create!form's solutions can be implemented quickly, without the need to reengineer existing systems. With headquarters in Waltham, Massachusetts, USA; and regional offices in the United States, Europe and Asia Pacific; the company boasts an extensive partner network that supports customers in a variety of markets including manufacturing, distribution, health, government, finance, insurance, and education. Create!form has over 3,000 customers worldwide including Hallmark Cards, Farmers Insurance, Baxter Healthcare, Dow Chemical and Harley Davidson. For more information, visit www.createform.com .

Create!form is a trademark of Create!form International, Inc. which may be registered in certain jurisdictions. All other brand/product names are trademarks of their respective holders.