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Crawley Borough Council Uses Stellent Universal Content Management to End Planning Application Misery; Online Processing and Tracking Brought to Life by Stellent Technology.


LONDON -- Stellent, Ltd., the London-based subsidiary of Stellent, Inc. (Nasdaq:STEL STEL Short Term Exposure Limit
STEL Stellent, Inc. (stock abbreviation, AMEX)
STEL Short Time Exposure Limit
STEL Standard Telecommunications
), a global provider of content management solutions, announced today it has been working with Crawley Borough Council's planning department to deliver a revolutionary solution for the submission and tracking of planning applications. The new online system is designed to simplify and speed the process for both the applicant and the planning department, and demonstrates a huge leap forward for planning departments across the United Kingdom.

Crawley Borough Council processes an average of 1,300 planning applications per year. Managing this vast amount of paperwork - including plans, photos and proposals - took up valuable staff time and office space. It also meant the individuals or organisations applying for planning permission planning permission
Noun

formal permission granted by a local authority for the construction, alteration, or change of use of a building

planning permission nlicencia de obras 
 were often required to visit Crawley Borough Council's town hall in person to check on the progress of their application, making the process time-consuming and frustrating frus·trate  
tr.v. frus·trat·ed, frus·trat·ing, frus·trates
1.
a. To prevent from accomplishing a purpose or fulfilling a desire; thwart:
 for those involved.

To streamline the process - and as part of the government's Implementing Electronic Government (IEG IEG Implementing Electronic Government
IEG Immediate Early Gene
IEG Industries Electriques et Gazières (French: Gas and Electric Industries)
IEG Institut für Europäische Geschichte
) targets - Crawley selected a Web-based approach and chose Stellent(R) Universal Content Management(TM) technology to help create the online planning application facility built around three main parts: a public interface, accessible through Crawley Borough Council's central Web site; the back-office processes that allow planning department staff to add documents and photographs to applications, and automate To turn a set of manual steps into an operation that goes by itself. See automation.  the download and check-in of scanned documents; and functionality that enables applicants and other interested parties to submit, search and track applications online. The implementation was completed within five months - on time and on budget - in September 2005.

The Stellent-powered system includes powerful search and retrieval technology to ensure documents can be accessed quickly and easily by all users. It also is a fully secure environment - an essential requirement as information is accessed by both the public and planning officials. The back-office system is used to regularly update and analyze the status of all applications, giving an accurate picture of their progress at any given time. Crawley also uses an external scanning house to automatically import hard-copy information into the system, saving essential time for council staff.

Feedback from users of the new online processing - including applicants, Crawley County Council staff and interested members of the public - has been overwhelmingly positive since it is now less time-intensive, more convenient and far simpler to access this critical information. Additionally, it has become far less frustrating for applicants due to the new online tracking facility. By removing the need to pursue applications in person at the town hall, it now has become possible for a large number of people with transport, mobility or even just time issues to easily submit applications. As part of the Government's Planning and Regulatory Services On-Line (PARSOL) project, Crawley Borough Council's Web site meets national standards for best practice, and Crawley's development team has further plans to introduce an even better experience for users through increased automation of the integration functionality.

Malcolm Telfer, Internet technology developer at Crawley Borough Council, said of the new system: "The planning application process has a reputation for being time-consuming and frustrating. This new online system, however, is already changing users' perceptions and has drastically improved the ease with which applications can be made. The savings in time and cost are significant, and, with borough councils under pressure to streamline budgets while providing higher standards of service, the implementation has been a huge success."

David Macey, executive vice president of international sales for Stellent, commented: "With the push to meet the IEG targets, U.K. borough councils are really coming to the fore In advance; to the front; to a prominent position; in plain sight; in readiness for use.
In existence; alive; not worn out, lost, or spent, as money, etc.
- W. Collins.

See also: Fore Fore
 in terms of innovative technology use, and this implementation for Crawley's planning department is a great example. The new online application processing has made a tangible difference to Crawley's citizens and shows how simple it can be to revamp re·vamp  
tr.v. re·vamped, re·vamp·ing, re·vamps
1. To patch up or restore; renovate.

2. To revise or reconstruct (a manuscript, for example).

3. To vamp (a shoe) anew.

n.
 old processes for a modern audience. This kind of model can be applied to many other areas of local government work, and we are working with other councils to help them achieve the same level of success as Crawley."

About Stellent, Ltd.

Stellent, Ltd. is the London-based subsidiary of Stellent, Inc. (www.stellent.com), a global provider of content management software solutions that drive rapid success for customers by enabling fast implementations and generating quick, broad user adoption. With Stellent Universal Content Management, customers can easily deploy multiple line-of-business applications -- such as public Web sites, secure intranets and extranets, compliance processes and marketing brand management -- and also scale the technology to support multi-site management and enterprise-wide content management needs.

More than 4,500 customers worldwide -- including Procter & Gamble, Merrill Lynch Merrill Lynch & Co., Inc. (NYSE: MER TYO: 8675 ), through its subsidiaries and affiliates, provides capital markets services, investment banking and advisory services, wealth management, asset management, insurance, banking and related products and services on a global basis. , Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850.  County, The Home Depot The Home Depot (NYSE: HD) is an American retailer of home improvement and construction products and services.

Headquartered in Vinings, just outside Atlanta in unincorporated Cobb County, Georgia, Home Depot employs more than 355,000 people and operates 2,164 big-box
, British Red Cross, ING, Vodafone, Georgia Pacific, Bayer Corp., Coca-Cola FEMSA Coca-Cola FEMSA is the anchor bottler of Coca-Cola and its related soft drink products in much of Latin America. The company is an important part of the Coca-Cola System. Specifically, Coca-Cola FEMSA distributes about 10% of the worldwide production of Coca-Cola products.  and Genzyme Corp. -- have selected Stellent solutions to power their content-centric business applications. Stellent is headquartered in Eden Prairie Eden Prairie

A city of eastern Minnesota, a residential suburb of Minneapolis. Population: 57,300.
, Minn. and maintains offices throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , Europe and Asia-Pacific.

Any forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 in this release are made pursuant to the safe harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
 provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995. Investors are cautioned that all forward-looking statements involve risk and uncertainties including, without limitation, risks of intellectual property litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute.

When a person begins a civil lawsuit, the person enters into a process called litigation.
, risks in technology development and commercialization, risks in product development and market acceptance of and demand for the Company's products, risks of downturns in economic conditions generally and in the enterprise content management and unstructured information management markets specifically, risks associated with competition and competitive pricing pressures, risks associated with foreign sales and higher customer concentration and other risks detailed in the Company's filings with the Securities and Exchange Commission.

Stellent and the Stellent logo are registered trademarks or trademarks of Stellent, Inc. in the USA and other countries. Outside In and Quick View Plus are registered trademarks of Stellent Chicago, Inc. in the USA and other countries. All other trade names are the property of their respective owner.

A full case study or interview is available on request. For further information, please contact:
Oliver Pilgerstorfer / Sharon Brennan
Hotwire
020 7608 4645 / 4628
Oliver.pilgerstorfer@hotwirepr.com / sharon.brennan@hotwirepr.com
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jan 17, 2006
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