Crawford & Company Announces Earnings Conference Call.

ATLANTA -- CRAWFORD & COMPANY (NYSE: CRDA and CRDB), the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, will issue its earnings release on Monday, January 31, 2005 at 11:00 a.m. Eastern Time.

The quarterly conference call, to discuss its quarterly earnings and other developments, will be held on Monday, January 31, 2005, at 3:00 p.m. Eastern Time. This call can be accessed by dialing 1-800-825-7182 (Domestic) or 706-643-3099 (International).

The financial and statistical information for the earnings call will be placed at Crawford & Company's web site at (www.crawfordandcompany.com/ua_quarterly.html).

This call is being webcast by CCBN and can be accessed at Crawford & Company's web site at (www.crawfordandcompany.com).

The webcast is also being distributed over CCBN's Investor Distribution Network to both institutional and individual investors. Individual investors can listen to the call through CCBN's individual investor center at (www.companyboardroom.com) or by visiting any of the investor sites in CCBN's Individual Investor Network. Institutional investors can access the call via CCBN's password-protected event management site, StreetEvents (www.streetevents.com).

Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 63 countries. Major service lines include workers' compensation claims administration and healthcare management services, property and casualty claims management, class action services and risk management information services. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.