Cramer Wins Major Contract with Essent Kabelcom; Netherlands Cable MSO Marks 50th Customer Win for Global Leader in Inventory Management Solutions.

Business Editors

VIENNA, Va. & BATH, UK--(BUSINESS WIRE)--Oct. 6, 2003

Cramer Systems announced a major new contract to provide its award-winning inventory management solution to Essent Kabelcom BV - the 50th customer for Cramer, the global OSS leader. Essent Kabelcom is The Netherlands' second largest cable MSO, with over 2.0 million customers.

Cramer's centralized inventory management solution will replace multiple inventory systems at Essent Kabelcom, providing a single, continuously updated view of all network assets across a diverse array of technology and service platforms. Accurate data on network assets improves operational efficiency and financial performance by speeding service provisioning, eliminating errors in service delivery, and ensuring informed decisions on capital expenditures.

From the end user perspective, Cramer will be a vital competitive tool for Essent Kabelcom, boosting customer satisfaction via faster service delivery times, rapid fault isolation and service restoration.

AtosOrigin, a strategic Cramer partner, will implement the solution. When deployed, Cramer will support a variety of technologies and services, including SDH, PDH, DWDM, ATM, Frame Relay, DSL, IP and cable TV. Cramer's robust and rich functionality enables Essent Kabelcom to quickly support new technologies and services as they emerge. By delivering many of these benefits 'out of the box,' Cramer enables a straightforward implementation that is easy to deploy, maintain and upgrade in the future.

Anand Malhoe, Essent Kabelcom's CIO, said, "We selected Cramer because it was the only solution that met our full requirements - rapid deployment and easy configuration, delivery of immediate improvements in operational and business performance, low and predictable total cost of ownership, and long term strategic value that maps to our product evolution plans"

"As our growing customer base shows, Cramer is directly addressing operators' needs to tightly manage costs and drive enterprise-wide improvements in performance," said Jerry Crook, CEO of Cramer. "With Cramer, they see that inventory management does far more than manage the network - it is the network."

About Cramer Systems

Cramer Systems, named "Best Overall OSS Company" in 2003 by Billing World and OSS Today, is the leading provider of Inventory Management and provisioning automation solutions for the global telecommunications industry. Cramer's products help service providers lower costs and reduce time to market by automating processes that rely on a detailed knowledge of network inventory, capacity and service configuration information.

Cramer's strategic partners span the world's foremost systems integrators and vendors, including Accenture, Agilent, and HP. Cramer serves leading fixed and wireless operators in the global marketplace, such as Bell Canada, BT, O2, Cable and Wireless, KPN Telecom, and Cegetel. Cramer's world headquarters are in Bath, UK, with European offices in London, Paris, Rome, and Madrid. Americas headquarters are just outside Washington, DC in Vienna, VA, with offices in Toronto, Denver, Seattle, and Orlando. For more information, visit www.cramer.com.

Cramer and the Cramer logo, whether or not appearing with the trademark symbol, are trademarks of Cramer Systems Limited.