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Crain responds.


The Crain Team wasn't happy with the BBB's move.

Larry Crain St., one of the owners of the automotive group that includes Crain Chevrolet Oldsmobile LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, Crain Hyundai of Bryant and Crain Chrysler Dodge Jeep, said in a prepared statement to Whispers Whispers is a novel by the best-selling author Dean Koontz, released in 1980. Plot summary
Hilary Thomas is attacked by Bruno Frye. Hilary went to visit him on some business trip. When she gets home one day Bruno comes out of the closet and tries to rape her.
 that the BBB BBB

A medium grade assigned to a debt obligation by a rating agency to indicate an adequate ability to pay interest and repay principal. However, adverse developments are more likely to impair this ability than would be the case for bonds rated A and above.
 took the action "SOLELY" [Crain's emphasis] as a result of the Arkansas Arkansas, river, United States
Arkansas (ärkăn`zəs, är`kənsô'), river, c.1,450 mi (2,330 km) long, rising in the Rocky Mts., central Colo.
 Motor Vehicle Commission rulings.

"This is especially frustrating frus·trate  
tr.v. frus·trat·ed, frus·trat·ing, frus·trates
1.
a. To prevent from accomplishing a purpose or fulfilling a desire; thwart:
 in light of the fact we have had an exemplary record with the BBB by the BBB's representations to us," Crain said. "We have been commended by the BBB for our quick response as well as to bringing to closure any concern the BBB has had. Further the BBB has audited our advertising on different occasions, and they have found that we have had no compliance issues."

Crain went on to say that it is the No. 1 dealer in Arkansas and handles thousands of transactions a month.

"We have always been committed to maintaining a reputation of total customer satisfaction," Crain said. "The Crainteam Family strives to live by the 'do right' rule, and we will continue to focus on what we have accomplished with this philosophy."
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Article Details
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Title Annotation:Whispers
Publication:Arkansas Business
Date:Jul 9, 2007
Words:193
Previous Article:Crain dealership exit.
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