Cox Communications Signs Up 100,000th Telephone Customer.

Business Editors

ATLANTA--(BUSINESS WIRE)--Dec. 29, 1999

Key milestone highlights Cox's leadership as an advanced

full-service communications provider

Cox Communications, Inc. today announced it has surpassed the 100,000-customer mark for Cox Digital Telephone, the company's local residential telephone service. Cox provides lifeline telephone service via its advanced broadband communications networks.

"We are thrilled to surpass this highly significant milestone for our local telephone service," noted Jim Robbins, President and CEO of Cox Communications. "Our success with this service clearly demonstrates that customers want a choice in local telephone service providers and they trust Cox to provide high-quality, reliable phone service. We take great pride in our ability to offer customers one-stop shopping for their communications needs, and we look forward to providing them additional choice and convenience in the future."

Introduced in Orange County Calif., in September 1997, Cox today counts more than 26,000 Cox Digital Telephone customers in this market. Cox has achieved penetration rates of 18 percent in Orange County, surpassing the company's early projections for the service.

In addition to Orange County, Cox Digital Telephone service is available in the company's Omaha, Neb.; San Diego; Phoenix; Oklahoma City; Hampton Roads, Va.; and Hartford Conn., operations. Nationwide, Cox has achieved an eight percent penetration rate for its Cox Digital Telephone service. In the coming year, Cox plans to expand its service footprint in markets where the service is currently available and will announce deployments of Cox Digital Telephone service in additional markets.

Featuring advanced digital technology, Cox Digital Telephone service is competitively priced up to 10 percent less than the incumbent local telephone provider. Nearly 50 percent of Cox Digital Telephone customers buy more than one telephone line from Cox due to the company's ability to provide additional lines at prices up to 50 percent less than the local telephone provider. Eighty percent of Cox Digital Telephone customers have also elected to receive Cox Long Distance, a service that the company has bundled with its local telephone service offering.

Cox Communications, Inc. is a leading broadband communications company. Following the close of pending cable system acquisitions, Cox will serve approximately 6 million customers nationwide, making it the nation's fifth largest cable company. A full-service provider of telecommunications products, Cox offers an array of services, including cable television under the Cox Cable brand; local and long distance telephone services under the Cox Digital Telephone brand; high-speed Internet access via Cox@Home; advanced digital video programming services under the Cox Digital Cable brand; and commercial voice and data services via Cox Business Services. Cox is an investor in telecommunications companies including Sprint PCS and Excite@Home, as well as programming networks including Discovery Channel, The Learning Channel, Outdoor Life and Speedvision. More information about Cox Communications can be accessed on the Internet at www.cox.com.