Cox Communications Rhode Island chooses Arrowsmith.AUSTIN, Texas--(BUSINESS WIRE)--Sept. 19, 1995--Arrowsmith Technologies Inc, the leading provider of workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. solutions for the cable television (CATV (Community Antenna TV) The original name for cable TV. It used a single antenna at the highest location in the community in order to deliver a quality signal to homes in areas with hilly terrain or other interference. ) industry, Tuesday announced that Cox Communications Cox Communications is a privately owned subsidiary of Cox Enterprises providing digital cable television and telecommunications services in the United States. It is the third-largest[2] cable television provider in the United States, serving more than 6. New England New England, name applied to the region comprising six states of the NE United States—Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Connecticut. The region is thought to have been so named by Capt. has awarded Arrowsmith a $1 million contract to provide FLEETCON to its Providence, R.I., operation. The Rhode Island Rhode Island, island, United States Rhode Island, island, 15 mi (24 km) long and 5 mi (8 km) wide, S R.I., at the entrance to Narragansett Bay. It is the largest island in the state, with steep cliffs and excellent beaches. award is the second contract awarded to Arrowsmith for Cox's New England operation and the seventh at Cox Communications. Implicit in Adj. 1. implicit in - in the nature of something though not readily apparent; "shortcomings inherent in our approach"; "an underlying meaning" underlying, inherent this award is Cox's belief that Arrowsmith's FLEETCON will give it a competitive edge against rival telecommunications companies in New England. "We remain committed to providing superior customer service," said Gary McCollum, director of network development for Cox Communications New England. "We think that this type of technology, and specifically the applications provided Arrowsmith, will enable us to provide that type of service." Cox's New England properties, which include Connecticut, Rhode Island and Massachusetts, serve 282,000 subscribers throughout New England. Arrowsmith will install its FLEETCON system in approximately 100 vehicles using local and wide area networks operated from three dispatch locations. "We're pleased that FLEETCON emerged as the system of choice for fulfilling Cox's desire to maintain industry-leading customer service," said Arrowsmith president Curt Bilby. "Arrowsmith is committed to serve the broadband market and views Cox's selection of FLEETCON as an affirmation of our common vision." FLEETCON, an object-oriented, client/server-based system, provides automated routing and dispatch, mobile data communications, and mobile computing, which enable users to improve customer service while reducing operating costs. The system offers the cable television industry access to real-time and historical information about operations with its powerful management reporting tools and robust application program interfaces. FLEETCON also provides other features such as outage detection and interfaces to status monitoring and automated response unit (ARU ARU Australian Rugby Union ARU Anglia Ruskin University (Cambridge and Chelmsford, UK) ARU Audio Response Unit ARU Ardhi University (Tanzania) ARU Aquarium Rescue Unit (band) ) systems. Other Cox systems that use FLEETCON are Cox Communications of Virginia Beach, Omaha, Greater Hartford, Louisiana, San Diego and Phoenix. Founded in 1991, Arrowsmith Technologies is a leading solutions provider of operational support systems to the telecommunications industry. As a technology solutions provider, Arrowsmith uses its core competencies in software development and systems integration to provide customers with state-of-the-art products and services that revolutionize their business operations. Arrowsmith has headquarters in Austin and has offices in Denver, Dallas, San Francisco and New York City New York City: see New York, city. New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. . CONTACT: Arrowsmith Technologies Inc., Austin Brenda London, 512/454-3554 or Miller Communications Kristine Ryan, 214/233-0876, kryan@millerwest.com |
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