Covestic Manager Certified ITIL Expert to Present at itSMF 2006 Regional Conferences; Covestic's Randy Steinberg, IT Service Management (ITSM) and IT Infrastructure Library (ITIL) Expert, to Present on the Topic of IT Service Management Metrics.KIRKLAND, Wash. -- Randy The name Randy generally derives from the names Randall or Randolph (meaning wolf with a shield). Randy is used as a given name primarily in the US and Canada. Men known as Randy
ITSM Information Technology Security Manager ITSM Indirect Tensile Stiffness Modulus ITSM Information Technology System Management ITSM Ibm Tivoli Storage Manager ITSM It Service Management Metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. that Matter." Steinberg is an IT Infrastructure Library (ITIL) subject matter expert, and will share insights on ITSM metrics that matter most to senior management, scorecard design and decision models that can be used to predict future operational service quality. Steinberg is presenting at the following itSMF regional conferences:
itSMF USA Regional - Cincinnati
April 27-28, 2006
Cinergy Center, Cincinnati
http://www.itsmfregional.com/itSMF/cincinnati
itSMF USA Regional - Minneapolis
May 16-17, 2006
Minneapolis Convention Center
http://www.itsmfregional.com/itSMF/minneapolis
ABOUT RANDY STEINBERG Randy Steinberg is a Manager Certified ITIL Senior Consultant at Covestic Inc, where he leads large scale ITSM implementations for Fortune 500 clients. With more than 25 years of experience in the field, Steinberg has served as Global Head of Service Management for a worldwide media company, Head of Operations and in many Project Lead roles for companies working with ITIL. He co-authored the ITSM methodology and operational framework formerly used worldwide by Andersen Consulting See Accenture. (now Accenture), Steinberg recently published a book on ITSM best practices titled "Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management." Steinberg is available for comment on a wide range of IT Service Management topics, and is available for speaking engagements across the country. To schedule and interview for speaking engagement, contact Steinberg at 425-803-9889 or email rsteinberg@covestic.com. ABOUT COVESTIC Covestic is a leading business and IT consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a delivering industry-leading expertise and solutions that address the operational challenges of businesses. These solutions include securing IT infrastructures, achieving and maintaining regulatory and standards compliance, improving operational efficiency, increasing infrastructure capacity and scalability, optimizing business process management, reducing costs through optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. of operations and technology, securing wireless and remote management systems, and developing business and IT scorecard metrics. Covestic is committed to delivering technology solutions that enable clients to achieve their core business objectives at both strategic and tactical levels. For more information, visit the company's Web site at http://www.covestic.com. |
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