Covergence Virtualizes PBXs, Delivering a Cohesive VoIP Service with a Rapid ROI.Session Manager Converts Voice into a Network Service to Reduce Operational Costs and Enable the Transition to Unified Communications MAYNARD, Mass. -- Covergence[R], Inc., the leading provider of software solutions that enable organizations to transition from legacy voice to voice as a web service on their IP network, today announced the availability of Covergence Session Manager (CSM CSM - ["CSM - A Distributed Programming Language", S. Zhongxiu et al, IEEE Trans Soft Eng SE-13(4):497-500 (Apr 1987)]. ). CSM is communications middleware that virtualizes multi-vendor PBXs and Unified Communications systems into a single cohesive service that reduces costs and improves productivity. CSM sits in the core of the network and moves real-time policy enforcement; routing, control, monitoring and interoperability out of the individual PBXs and into a common SOA-based session layer. CSM's SOA (1) (Start Of Authority) The first record in a DNS zone file. See DNS records. (2) (Service Oriented Architecture) The modularization of business functions for greater flexibility and reusability. interfaces eliminate direct point-to-point communications between the clients and servers, making it much easier for organizations to reduce costs further through vendor consolidation and PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). centralization. "Companies are collapsing voice and data networks in an effort to increase productivity, profitability and shareholder value," said Covergence president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Jim Moran. "Our customers want to greatly reduce the operating expense associated with managing voice and data as separate services. By creating this voice and data "cloud" service, organizations can cost-effectively deploy and manage voice like any IP application without replacing the existing infrastructure." CSM also provides a Web 2.0 capability to make it easy for web developers to integrate voice and presence into various applications. CSM provides a Representational State Transfer “REST” redirects here. For other meanings of the word "rest", see Rest. (REST) capability for building distributed systems using HTTP HTTP in full HyperText Transfer Protocol Standard application-level protocol used for exchanging files on the World Wide Web. HTTP runs on top of the TCP/IP protocol. without an additional messaging layer such as SOAP. "Voice as a UI capability can streamline complex business processes, dramatically improve the user experience, and reduce costs," said Covergence CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. and Founder Ken Kuenzel. "CSM's Web 2.0 support eliminates the need for developers with specialized computer-telephony integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) knowledge and makes voice-enabled applications accessible to the large and low cost web developer community." Another key feature of CSM is its compatibility with leading Web 2.0 development applications, including Google Gadgets and IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) sMash, two Web 2.0 component initiatives designed to make customization fast, simple and affordable. Google Gadgets and IBM sMash are mashup development environments designed to allow users with little or no technical experience to create customized applications. CSM is the third data center solution from Covergence. Earlier in the year, the company announced the availability of the Covergence Call Control (CCC CCC A very speculative grade assigned to a debt obligation by a rating agency. Such a rating indicates default or considerable doubt that interest will be paid or principal repaid. Also called Caa. ) and Covergence Collaboration Gateway. The Covergence Call Control extends enterprise PBX investments by incorporating them into Unified Communications (UC) platforms such as Microsoft's Office Communications Server (OCS). The Covergence Collaboration Gateway delivers controlled, secure connectivity between disparate UC platforms including Microsoft (OCS) and IBM Lotus Sametime Lotus Sametime is an enterprise instant messaging and web conferencing application sold by the Lotus Software division of IBM. Lotus Sametime provides enterprise instant messaging functionality, presence information, and web conferencing. , allowing users from different organizations - even different companies - to work together as if they were served by the same UC platform, enjoying shared presence information, instant messaging and other features. Covergence Session Manager is delivered to customers in one of three packaging models. It is available as a hardware appliance, a VMware virtual appliance or as software for the Intel x-86 architecture. To learn more, visit www.covergence.com. About Covergence Covergence is a leading provider of software solutions that enable the Global 1000 to transition from legacy voice to voice as a low-cost web service. Our communications middleware enables organizations to increase productivity, profitability and shareholder value by collapsing voice and data networks, consolidating PBXs, and transforming dial-tone and presence into web services. Covergence and Covergence Session Manager are registered trademarks of Covergence. All other company and product names may be trademarks of the respective companies with which they are associated. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion