Covad Expands Customer Support Expertise for Mac Operating Systems.Business Editors/High-Tech Writers SANTA CLARA, Calif.--(BUSINESS WIRE)--March 5, 2003 Covad Communications (OTCBB OTCBB See OTC Bulletin Board (OTCBB). :COVD COVD College of Optometrists in Vision Development COVD Covad Communications Group (stock symbol) ) today announced expanded support for the Macintosh operating system (operating system) Macintosh Operating System - (Mac OS) Apple Computer, Inc.'s proprietary operating system for their Macintosh family of personal computers. The part of the operating system that simulates the desktop is called "Finder. , offering Macintosh users a simple plug-and-play broadband service. The support includes Mac-compatible installation software in all Covad self-installation kits. This allows Mac users to easily get connected to Covad's network and online. All recent Macintosh operating systems including 8.0, 9.0 and Mac OS X are supported by this installation software. Support also includes customer service agents trained on the Mac operating system and available for phone support 24x7x365. Covad now provides Mac documentation on Covad's online management system, called SMART Account Manager. SMART is a direct link that allows Covad customers to assess account information such as reviewing the status of their order, adding or changing email accounts and managing custom domains and Web hosting. "With these enhancements, the Mac customer can now quickly and easily get their system connected to Covad's national broadband network," said Patrick Bennett, executive vice president and general manager of Covad Broadband Solutions. "Not only do we supply an in-the-box solution for access, but we have Mac experts to call for customer support around the clock." "Competitive providers like Covad offer users an alternative choice for broadband, with a focus on innovative services," said Pat Hurley, broadband analyst with TeleChoice. "As a home Mac user myself, I am pleased to see that Covad has made its broadband service selection process for Mac users easier and affordable. Covad continues to remain focused on the customer experience and providing solutions for its customer's broadband needs." Mac operating system supported broadband services are available direct from Covad by calling 1-800-636-3500 or from the Covad web site at http://www.covad.com. About Covad Communications Covad is a leading national broadband service provider An ISP, telephone company, cable company or other carrier that offers high-speed communications to homes and businesses, typically for Internet access. Cable modems, DSL and T1 lines are the common technologies. See broadband, cable modem, DSL and T1. of high-speed Internet and network access utilizing Digital Subscriber Line See DSL. (communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and (DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary ) technology. It offers DSL, T1, managed security, IP and dial-up services and bundled voice and data services directly through Covad's network and through Internet Service Providers, value-added resellers, telecommunications carriers and affinity groups to small and medium-sized businesses and home users. Covad services are currently available across the United States in 96 of the top Metropolitan Statistical Areas (MSAs). Covad's network currently covers more than 40 million homes and business and reaches approximately 45 percent of all US homes and businesses. Corporate headquarters is located at 3420 Central Expressway, Santa Clara, CA 95051. Telephone: 1-888-GO-COVAD. Web Site: www.covad.com. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995: The statements contained in this press release that are not historical facts are "forward-looking statements," including Covad's expected increase in future revenue from customer acquisition investments, Covad's ability to convert non-broadband Internet users to its services and the statements made by the executive vice president and general manager and the assumptions underlying such statements. Actual events or results may differ materially as a result of risks facing Covad or actual results differing from the assumptions underlying such statements. Such risks and assumptions include, but are not limited to, Covad's ability to continue as a going concern, to continue to service and support its customers, to successfully market its services to current and new customers, to manage the consolidation of sales to a fewer number of wholesale customers, to successfully migrate end users, Covad's ability to generate customer demand, to achieve acceptable pricing, to respond to competition, to develop and maintain strategic relationships, to manage growth, to receive timely payment from customers, to access regions and negotiate suitable interconnection agreements, all in a timely manner, at reasonable costs and on satisfactory terms and conditions, as well as regulatory, legislative, and judicial developments and the absence of an adverse result in litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute. When a person begins a civil lawsuit, the person enters into a process called litigation. against Covad. Covad disclaims any obligation to update any forward-looking statement contained in this press release. All forward-looking statements are expressly qualified in their entirety by the "Risk Factors" and other cautionary statements included in Covad's SEC Annual Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the year ended December 31, 2001 and its Report on Form 10-Q Form 10-Q See 10-Q. for the period ended September 30, 2002, along with Current Reports on Form 8-K Form 8-K The form required by the SEC when a publicly held company incurs any event that might affect its financial situation or the share value of its stock. Form 8-K See 8-K. filed from time to time with the SEC. |
|
||||||||||||||||

Printer friendly
Cite/link
Email
Feedback
Reader Opinion