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Covad Enhances Business-Class DSL With Industry-Leading SLAs.


Announces New Master Agent, National Communications Group, at the Spring 2008 Channel Partners Conference & Expo

LAS VEGAS Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States.  -- Covad Communications Group Inc., (AMEX AMEX

See: American Stock Exchange
:DVW DVW Deutscher Verein für Vermessungswesen eV (German Surveying Association)
DVW Dynamic Virtual Worlds
), a leading national provider of integrated voice and data communications data communications, application of telecommunications technology to the problem of transmitting data, especially to, from, or between computers. In popular usage, it is said that data communications make it possible for one computer to "talk" with another. , announced at the Spring 2008 Channel Partners Conference & Expo that it will offer an enhanced, business-class product - Business DSL DSL
 in full Digital Subscriber Line

Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary
 - as part of its industry-leading broadband access See broadband and wireless broadband.  portfolio. For small and medium businesses with a critical need for secure, reliable internet connection, these products will provide consistent business-class connectivity at an affordable price, backed by dedicated support and service-level agreements (SLAs).

Covad Business DSL, which is offered on a data-only, dedicated line, provides the quality of service that is necessary to support hosted applications, servers and other mission-critical business functions. Enhanced with static IP addressing, and industry-leading, aggressive SLAs backed by service credits, Covad Business DSL has a 24X7X365 dedicated support team with a target average repair time of 24 hours or less. Many other providers only offer a "best effort" on repair time. These types of SLAs have traditionally been offered for symmetrical DSL and T1 services, but Covad has added these business-class features to their asymmetric services to better meet the needs of business customers. These added features underscore Covad's commitment to reliability and excellence of service for all types of businesses.

"We are excited to introduce industry-leading SLA (1) (StereoLithography Apparatus) See 3D printing.

(2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term.
 guarantees on a business-class DSL service," said Patrick Bennett, general manager of Covad Branded Services. "We have listened to our channel partners, who told us that business customers are demanding reliable, affordable broadband connection See broadband and wireless broadband. . Covad has given it to them throughout its product portfolio."

Covad delivers high speed Internet access See how to access the Internet.  communications over its fully-managed, nationwide network. In addition to its Business DSL product, with download speeds up to 15.0 Mbps, Covad offers standard T1, a Bonded T1 service with speeds up to 3.0 Mbps, and fixed wireless broadband High-speed wireless transmission of data. What is "high" speed is always a changing number. Wireless systems are typically slower than land-based, wireline networks. In the past, wireless broadband started at 250 Kbps, whereas land-based broadband was generally considered to start at T1  at speeds up to 45.0 Mbps.

At the Spring 2008 Channel Partners Conference & Expo, Covad also announced that it has signed a Master Agent agreement with National Communications Group, an Internet and data connectivity provider to enterprise customers nationwide. This agreement enables National Communications Group to better serve its enterprise customers by adding Covad's Business DSL product, as well as T1, Bonded T1 and fixed wireless broadband services, to its enterprise-class and data network of consulting, training, and security solutions.

"National Communications Group forms alliances with companies that complement its total solutions package of voice and data services," said Sam Levine, President of National Communications Group. "Covad's wireline and wireless broadband services enable us to bundle voice and data solutions to provide our customers with the high speed and reliable internet access their businesses need."

Covad remains the 'easy to do business with' choice for channel partners. Under the Master Agent program, Covad better serves its customers by pairing sales partners with a designated Covad channel manager specialized in joint selling and presales technical support. The Master Agent program is also equipped with a web-based Alliance Center partner portal which offers sales and marketing tools, product and pricing information, online training courses, and customer support contacts. A nationwide footprint and wide breadth of business-class services empowers Covad and its sales agents to keep SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge.  and enterprise customers a step ahead.

For more information on becoming a Covad partner, please visit www.covadalliance.com.

About Covad

Covad is a leading nationwide provider of integrated voice and data communications. The company offers DSL, Voice Over IP, T1, broadband wireless, Web hosting, managed security, IP and dial-up, and bundled voice and data services directly through Covad's network and through Internet Service Providers Internet service provider (ISP)

Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password.
, value-added resellers, telecommunications carriers and affinity groups to small and medium-sized businesses and home users. Covad broadband services are currently available across the nation in 44 states and 235 Metropolitan Statistical Areas (MSAs) and can be purchased by more than 57 million homes and businesses, which represent over 50 percent of all US homes and businesses. Corporate headquarters is located at 110 Rio Robles Robles is a common surname in the Spanish language meaning oaks, and may refer to:
  • Alfonso García Robles (1911-1991), Mexican diplomat and politician
  • Aurora Robles (born 1980), Mexican fashion model
  • Charlie Robles (born 1943), Puerto Rican musician
, San Jose, CA 95134. Telephone: 1-888-GO-COVAD. Web Site: www.covad.com.

Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
 Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995:

The foregoing contains "forward-looking statements" which are based on management's current information and beliefs as well as on a number of assumptions concerning future events made by management. Examples of forward-looking statements include expectations regarding Covad's ability to successfully sell its services through National Communications Group. Readers are cautioned not to put undue reliance on such forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Covad's control that could cause actual results to differ materially from such statements. These risk factors include our ability to rapidly expand and deploy these services and changes in technologies, among other risks. For a more detailed description of the risk factors that could cause such a difference, please see Covad's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. Covad disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This information is presented solely to provide additional information to further understand the results of Covad.
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Publication:Business Wire
Date:Mar 12, 2008
Words:874
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