Courion to Recognize Customers for Exemplary Identity Management Practices; CONVERGE Awards to be Presented at Customer Conference in May.

Business Editors/High-Tech Writers

CONVERGE

FRAMINGHAM, Mass.--(BUSINESS WIRE)--May 11, 2004

Courion(R) Corporation announced today that it will present customers with awards for exemplary achievements reducing costs, increasing security and improving service with Courion's user provisioning, password management and virtual directory management products at CONVERGE, its second identity management customer conference, May 25-27 in Boston.

Courion will recognize customers for the most efficient and effective uses of its self-service identity management solutions based on Identity Management Suite(TM)'s contribution to the customer's top line, bottom line and overall business value. For example, user adoption rates have proven to directly impact the return a customer realizes from Courion's self-service identity management solutions. Therefore, Courion will recognize customers with a Self-Service Attainment Award for the most unique and creative efforts to increase user adoption rates. As service improvements are another key measurement of success, Courion will award customers that have achieved the best service level agreement (SLA) improvements with its automated user provisioning solution with the AccountCourier(R) Award. Courion will also recognize customers that have performed the most self-service password resets using PasswordCourier(R), as eliminating password reset calls from the help desk via self-service has translated, for many companies, into millions of dollars saved and significant security enhancements.

"For too long security management solutions have delivered a value proposition of insurance to protect against an immeasurable injury with an unknown probability. Courion is unique in providing identity management solutions that are business enablers as well as insurance. What it comes down to is 'does the identity management system contribute real value to the business?,' and in addition to security there are three clear-cut ways to measure that value - impact on operational efficiency, revenue generation and service quality improvement," said Chris Zannetos, president and CEO, Courion. "Any identity management solution worth its salt provides a significant impact on financial performance in these three critical areas. Beyond the industry accolades our products have recently received with recognition from eWEEK, SC Magazine and Network Computing, Courion's Identity Management Suite proves its value to our more than 200 enterprise customers every day. With far too much arm waving and unwarranted hype in the security industry, we are very pleased to recognize our customers' greatest, real-world, operational successes at CONVERGE."

About Courion

Courion Corporation is a leading provider of self-service identity management solutions that help enterprises drive operational efficiency by securely automating routine, manual processes. Courion's Identity Management Suite(TM), anchored by its AccountCourier(R) user provisioning and PasswordCourier(R) password management product lines, leverages existing infrastructure and integrates disparate workflows within the enterprise to optimize user productivity, strengthen security, reduce costs and ensure efficient regulatory compliance and reporting.

Over 200 enterprises including more than 50 FORTUNE 500 customers rely on Courion's solutions to streamline identity management operations. These include industry leaders such as American Electric Power, The Boeing Company, Children's Hospital Boston, Fannie Mae, GE, Office Depot, SunTrust Banks, government institutions such as the U.S. Internal Revenue Service and U.S. Census Bureau, and large not-for-profit organizations such as Kaiser Permanente. For more information, contact Courion's headquarters in Framingham, MA, USA at 508-879-8400 or visit www.courion.com.

Courion, AccountCourier and PasswordCourier are registered trademarks of Courion Corporation. All other company and product names may be trademarks of their respective owners.